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- about the company.My client is a listed company located in Hong Kong which is looking for an IT Support/Service Engineer and the right candidate will be assigned to a team which is involved in infrastructure project service delivery and support. about the job.Work closely with the team and participate in installation and support for both hardware and software based on group strategyInvolved in testing and trouble-shooting of Windows/Mac operating systemResponsible to test, install and config latest update for the operating systemServe as the first point of contact for senior stakeholders seeking technical assistance around software and hardware etc.Handle helpdesk requests, follow-up and update of statusInvolve in IT procurement, governance and complianceskills & experiences required.Associate Degree or above in Computer Science/Information Technology or related disciplineMinimum 5 years of relevant experience in similar functions/rolesSolid experience in installation and supporting Hardware and Windows/Mac SoftwareGood understanding on computer desktop, mobile devices and other technical productsBasic understanding of networking, switches, routers and firewalls etc.Basic understanding in IT service management tools such as Zendesk or ServiceNow etc.Good communication skill and mannerGood in spoken and written both English and Chineseabout the benefits.Performance Bonus14 Days Annual LeaveMedical Insurance5 Days WorkIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hkabout the company.My client is a listed company located in Hong Kong which is looking for an IT Support/Service Engineer and the right candidate will be assigned to a team which is involved in infrastructure project service delivery and support. about the job.Work closely with the team and participate in installation and support for both hardware and software based on group strategyInvolved in testing and trouble-shooting of Windows/Mac operating systemResponsible to test, install and config latest update for the operating systemServe as the first point of contact for senior stakeholders seeking technical assistance around software and hardware etc.Handle helpdesk requests, follow-up and update of statusInvolve in IT procurement, governance and complianceskills & experiences required.Associate Degree or above in Computer Science/Information Technology or related disciplineMinimum 5 years of relevant experience in similar functions/rolesSolid experience in installation and supporting Hardware and Windows/Mac SoftwareGood understanding on computer desktop, mobile devices and other technical productsBasic understanding of networking, switches, routers and firewalls etc.Basic understanding in IT service management tools such as Zendesk or ServiceNow etc.Good communication skill and mannerGood in spoken and written both English and Chineseabout the benefits.Performance Bonus14 Days Annual LeaveMedical Insurance5 Days WorkIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
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