- The position reports to the Operations Manager and will be primarily responsible for handling post-sales enquiries and complaints and driving continuous improvements of customer experience. Our reputable client is a prestigious international financial institution providing wealth management solutions to clients around the globe. They are currently looking for a high-caliber candidate who has strong experience in customer service to join their team in HongThe position reports to the Operations Manager and will be primarily responsible for handling post-sales enquiries and complaints and driving continuous improvements of customer experience. Our reputable client is a prestigious international financial institution providing wealth management solutions to clients around the globe. They are currently looking for a high-caliber candidate who has strong experience in customer service to join their team in Hong
do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.hk, you'll need to have a resume ready. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third-party site like Dropbox or Google Drive. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. what now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our resume tips blog. If you feel you need more help, you can contact a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our job tips for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.