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5 jobs found for Service Delivery

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    • permanent
    • HK$30,000 - HK$45,000 per month
    • full-time
    about the company.My client is a private equity company, focusing on the north east asia market. They're looking for an IT Support Specialist to join their Hong Kong office. about the job.Act as first contact point on any IT incidents. Resolve IT issues in a timely manner. Manager Microsoft Exchange Server, Active Directory, O365 administration. Troubleshoot and setup laptops, conferencing equipments, mobile devices, network devices, routers and switches, etc. Take part in optimizing the SOP and IT policy. Provide basic training to end user on applications and devices. Work closely with external vendors to ensure seamless infrastructure service delivery. skills & experiences required.Bachelor's degree in Computer Science, Computer Engineering, Information System, or relevant disciplines 3+ years of experience in providing L1 and L2 IT infrastructure management or support, ideally from the financial services sector. Hands-on experience in user access control (i.e., Active Directory). Experienced in supporting and administering O365. Familiar with network configuration, Cisco routers and switches. Experienced in Enterprise systems, such as Outlook, OneDrive, Teams, SharePoint Interested parties, please submit your profile by clicking "apply". Alternately, you can reach out to Brian Law at brian.law@randstad.com.hk, or on WhatsApp at +852 6275 7519.
    about the company.My client is a private equity company, focusing on the north east asia market. They're looking for an IT Support Specialist to join their Hong Kong office. about the job.Act as first contact point on any IT incidents. Resolve IT issues in a timely manner. Manager Microsoft Exchange Server, Active Directory, O365 administration. Troubleshoot and setup laptops, conferencing equipments, mobile devices, network devices, routers and switches, etc. Take part in optimizing the SOP and IT policy. Provide basic training to end user on applications and devices. Work closely with external vendors to ensure seamless infrastructure service delivery. skills & experiences required.Bachelor's degree in Computer Science, Computer Engineering, Information System, or relevant disciplines 3+ years of experience in providing L1 and L2 IT infrastructure management or support, ideally from the financial services sector. Hands-on experience in user access control (i.e., Active Directory). Experienced in supporting and administering O365. Familiar with network configuration, Cisco routers and switches. Experienced in Enterprise systems, such as Outlook, OneDrive, Teams, SharePoint Interested parties, please submit your profile by clicking "apply". Alternately, you can reach out to Brian Law at brian.law@randstad.com.hk, or on WhatsApp at +852 6275 7519.
    • permanent
    • full-time
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for an "Associate Director, Digital" to join the consulting team to lead client account management for our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow their ecommerce/DTC businessLead client communications and service delivery, including working with our digital team (digital associates, software engineers, etc) to deliver advisory and projects around ecommerce and digital growthAdvise clients on developing and executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digital marketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements, marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for the clients and the companyskills & experiences required.6+ years in Digital Agency or Consulting BusinessCandidates with client management and consulting experience (e.g. digital agency marketing / project management, management consulting, enterprise systems implementation)Fluent in Cantonese, Mandarin and EnglishPeople management or team buidling experience is a plus
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for an "Associate Director, Digital" to join the consulting team to lead client account management for our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow their ecommerce/DTC businessLead client communications and service delivery, including working with our digital team (digital associates, software engineers, etc) to deliver advisory and projects around ecommerce and digital growthAdvise clients on developing and executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digital marketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements, marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for the clients and the companyskills & experiences required.6+ years in Digital Agency or Consulting BusinessCandidates with client management and consulting experience (e.g. digital agency marketing / project management, management consulting, enterprise systems implementation)Fluent in Cantonese, Mandarin and EnglishPeople management or team buidling experience is a plus
    • permanent
    • full-time
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for an "Associate Director, Digital" to join the consulting team to lead client account management for our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow their ecommerce/DTC businessLead client communications and service delivery, including working with our digital team (digital associates, software engineers, etc) to deliver advisory and projects around ecommerce and digital growthAdvise clients on developing and executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digital marketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements, marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for the clients and the companyskills & experiences required.8+ years in Digital Agency or Consulting BusinessCandidates with client management and consulting experience (e.g. digital agency marketing / project management, management consulting, enterprise systems implementation)Fluent in Cantonese, Mandarin and EnglishPeople management or team buidling experience is a plus
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for an "Associate Director, Digital" to join the consulting team to lead client account management for our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow their ecommerce/DTC businessLead client communications and service delivery, including working with our digital team (digital associates, software engineers, etc) to deliver advisory and projects around ecommerce and digital growthAdvise clients on developing and executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digital marketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements, marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for the clients and the companyskills & experiences required.8+ years in Digital Agency or Consulting BusinessCandidates with client management and consulting experience (e.g. digital agency marketing / project management, management consulting, enterprise systems implementation)Fluent in Cantonese, Mandarin and EnglishPeople management or team buidling experience is a plus
    • permanent
    • full-time
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for a "Digital Manager" to join the consulting team to lead client account managementfor our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow theirecommerce/DTC businessLead client communications and service delivery, including working with our digital team(digital associates, software engineers, etc) to deliver advisory and projects aroundecommerce and digital growthAdvise clients on developing ad executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digitalmarketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements,marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for our clients skills & experiences required.Enterprise brand / retail experience – candidates with multiple years of marketing and/orecommerce technology experience working at an enterprise brand/retailer (e.g., globalFMCG brands, retail establishment, consumer product management, etc) with knowledgeand/or enthusiasm towards ecommerce trends ORDigital agency / consulting experience – candidates with client management and consulting experience (e.g., digital agency marketing / project management, management consulting, enterprise systems implementation, etc)
    about the company.Our client is leading ecommerce consultancy helping global brands, enterprises and fast growing DTC businesses navigate the rapidly changing ecommerce technology ecosystem and accelerate direct-to-consumer (DTC) business models and omnichannel integration. They work with some of the world's most recognizable brands across apparel, electronics, FMCG, home and retail. They are looking for a "Digital Manager" to join the consulting team to lead client account managementfor our ecommerce/DTC consulting services across brand ecommerce store launch, growth marketing and/or digital transformation consulting services.about the job.Manage and grow key accounts focused on helping our clients launch or grow theirecommerce/DTC businessLead client communications and service delivery, including working with our digital team(digital associates, software engineers, etc) to deliver advisory and projects aroundecommerce and digital growthAdvise clients on developing ad executing against an ecommerce/DTC growth roadmapProvide ecommerce consultancy services including: brand online store development, digitalmarketing and other DTC growth initiativesPlan and execute projects around ecommerce/web development, UI/UX enhancements,marketing automation projects, digital marketing campaigns and other digital projectsDevelop and help drive business growth for our clients skills & experiences required.Enterprise brand / retail experience – candidates with multiple years of marketing and/orecommerce technology experience working at an enterprise brand/retailer (e.g., globalFMCG brands, retail establishment, consumer product management, etc) with knowledgeand/or enthusiasm towards ecommerce trends ORDigital agency / consulting experience – candidates with client management and consulting experience (e.g., digital agency marketing / project management, management consulting, enterprise systems implementation, etc)
    • permanent
    • full-time
    about the company. Our client is a multinational company, looking to hiring a front line, customer centric focus sales support executive to join their client service team. about the team. In a team of 10 from a dynamic working environment. Directly report to Head of Cleint Service. about the job. Manage and support a list of Key Accounts to ensure that the client has been successful with getting the solutions adopted.Engage with clients to understand, analyze, document and influence the decisions of customers.Capture feedback from customers on how to improve the services.Negotiate project plan and ensure scheduled events and milestones are delivered on time.Proactively engage client on utilization of their solutions and services.Direct client management of a designated set of existing non-key accounts including managing the renewal, up selling and cross selling of company's products and services into these clients.Be the point of contact for additional product trainings or implementation support.Identify up-sell opportunities and coordinate client contact. skills & experiences required. Proven career track record in a client centric role, with sizable corporate organizations.Proven service delivery experience of an online service.Exposure in dealing with multiple contacts from different geographical areas and international markets.Ability to demonstrate a corporate image and communicate concepts and issues to the audience.Commitment to provide a high level of service to customers.Excellent organization skills with proven ability in multitasking.Proficient in English, Cantonese and Mandarin. Interested individuals can click apply now and send through an updated resume in WORD format. For a more comprehensive list of current opportunities, please visit https://www.randstad.com.hk/jobs/ or contact Boris Lee at + 852 2232 3497 or email boris.lee@randstad.com.hk #humanforward
    about the company. Our client is a multinational company, looking to hiring a front line, customer centric focus sales support executive to join their client service team. about the team. In a team of 10 from a dynamic working environment. Directly report to Head of Cleint Service. about the job. Manage and support a list of Key Accounts to ensure that the client has been successful with getting the solutions adopted.Engage with clients to understand, analyze, document and influence the decisions of customers.Capture feedback from customers on how to improve the services.Negotiate project plan and ensure scheduled events and milestones are delivered on time.Proactively engage client on utilization of their solutions and services.Direct client management of a designated set of existing non-key accounts including managing the renewal, up selling and cross selling of company's products and services into these clients.Be the point of contact for additional product trainings or implementation support.Identify up-sell opportunities and coordinate client contact. skills & experiences required. Proven career track record in a client centric role, with sizable corporate organizations.Proven service delivery experience of an online service.Exposure in dealing with multiple contacts from different geographical areas and international markets.Ability to demonstrate a corporate image and communicate concepts and issues to the audience.Commitment to provide a high level of service to customers.Excellent organization skills with proven ability in multitasking.Proficient in English, Cantonese and Mandarin. Interested individuals can click apply now and send through an updated resume in WORD format. For a more comprehensive list of current opportunities, please visit https://www.randstad.com.hk/jobs/ or contact Boris Lee at + 852 2232 3497 or email boris.lee@randstad.com.hk #humanforward

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