The OpportunityOur client is looking for a Policy Servicing Officer (Aftersales), you will be a vital link in ensuring seamless post-sale support for our valuable clients. This back-office role requires a highly organized individual who can manage complex administrative tasks, maintain impeccable records, and provide proactive support to both clients and our internal teams.Key ResponsibilitiesManage all aftersales policy servicing for a portfolio of existi
The OpportunityOur client is looking for a Policy Servicing Officer (Aftersales), you will be a vital link in ensuring seamless post-sale support for our valuable clients. This back-office role requires a highly organized individual who can manage complex administrative tasks, maintain impeccable records, and provide proactive support to both clients and our internal teams.Key ResponsibilitiesManage all aftersales policy servicing for a portfolio of existi
about the company.My client is a leading insurance company and they are looking for a contract Senior Business Analyst / Project Manager to join their winning teamabout the job.Gather, analyze and document business requirements related to insurance products and compliance related projectsOptimize the workflow, identifing areas for improvment and comply with company compliance and procedureTranslate, communicate and identify with internal stakeholders and C
about the company.My client is a leading insurance company and they are looking for a contract Senior Business Analyst / Project Manager to join their winning teamabout the job.Gather, analyze and document business requirements related to insurance products and compliance related projectsOptimize the workflow, identifing areas for improvment and comply with company compliance and procedureTranslate, communicate and identify with internal stakeholders and C
Key Responsibilities:Provide comprehensive back-office support to our internal sales teams (brokers/advisors), ensuring all administrative aspects of life insurance new business and policy servicing are handled efficiently.Manage the end-to-end submission of paperwork, including meticulous form filling, document preparation, and ensuring all submissions adhere to strict company and regulatory timelines.Act as a key liaison, providing face-to-face support
Key Responsibilities:Provide comprehensive back-office support to our internal sales teams (brokers/advisors), ensuring all administrative aspects of life insurance new business and policy servicing are handled efficiently.Manage the end-to-end submission of paperwork, including meticulous form filling, document preparation, and ensuring all submissions adhere to strict company and regulatory timelines.Act as a key liaison, providing face-to-face support
Key Responsibilities:Handle a high volume of inbound calls efficiently and professionally, addressing customer inquiries related to personal lines general insurance products, such as home, travel, motor, and personal accident insurance.Provide accurate information regarding policy coverage, terms and conditions, premium payments, and renewal processes.Assist customers with policy amendments and updates.Provide initial support for claims inquiries, guiding
Key Responsibilities:Handle a high volume of inbound calls efficiently and professionally, addressing customer inquiries related to personal lines general insurance products, such as home, travel, motor, and personal accident insurance.Provide accurate information regarding policy coverage, terms and conditions, premium payments, and renewal processes.Assist customers with policy amendments and updates.Provide initial support for claims inquiries, guiding
The Role Overview:Assess individual and group medical claims according to delegated claims authority in accordance with the established procedures and guidelinesKey requirements:Assess medical claims according to delegated claims authority in accordance with the established procedures and guidelinesReach benchmark of claims processing volume and turnaround timeAssist in handling enquires from internal and external customersIdentify and conduct thorough inv
The Role Overview:Assess individual and group medical claims according to delegated claims authority in accordance with the established procedures and guidelinesKey requirements:Assess medical claims according to delegated claims authority in accordance with the established procedures and guidelinesReach benchmark of claims processing volume and turnaround timeAssist in handling enquires from internal and external customersIdentify and conduct thorough inv
What You'll Be Doing:As a Management Trainee, you'll rotate through key departments, gaining practical experience in:Broker Relationship Management: Building and maintaining strong relationships with our broker partners, ensuring seamless communication and excellent service delivery.Underwriting: Learning to assess, evaluate, and price risks for various insurance products, making informed decisions that balance client needs with company guidelines.Claims M
What You'll Be Doing:As a Management Trainee, you'll rotate through key departments, gaining practical experience in:Broker Relationship Management: Building and maintaining strong relationships with our broker partners, ensuring seamless communication and excellent service delivery.Underwriting: Learning to assess, evaluate, and price risks for various insurance products, making informed decisions that balance client needs with company guidelines.Claims M
The Role Overview:This role will be responsible for performing underwriting risk assessment for High Net Worth business.Key responsibilities:To conduct risk assessments on high net worth (HNW) products and HNW business within underwriting authority, ensuring timeliness, accuracy, and comprehensiveness.To oversee the management of high net worth (HNW) cases, ensuring a seamless end-to-end underwriting process.To engage in negotiations with reinsurers in ord
The Role Overview:This role will be responsible for performing underwriting risk assessment for High Net Worth business.Key responsibilities:To conduct risk assessments on high net worth (HNW) products and HNW business within underwriting authority, ensuring timeliness, accuracy, and comprehensiveness.To oversee the management of high net worth (HNW) cases, ensuring a seamless end-to-end underwriting process.To engage in negotiations with reinsurers in ord
Role Overview:This role is responsible for supporting the Sales Director for preparing presentations materials and gathering documentation from clients etc. This is a top tier financial services company.Key Responsibilities:Responsible for preparing high-quality presentation materials for client meetingsOversee the coordination and scheduling of medical examinations for clients, ensuring a seamless and efficient experience throughout the insurance applicat
Role Overview:This role is responsible for supporting the Sales Director for preparing presentations materials and gathering documentation from clients etc. This is a top tier financial services company.Key Responsibilities:Responsible for preparing high-quality presentation materials for client meetingsOversee the coordination and scheduling of medical examinations for clients, ensuring a seamless and efficient experience throughout the insurance applicat
about the team.As a key member of the strategy team reporting to the Chief Strategy & Innovation Officer, the Senior Manager of Corporate Strategy & Development will be instrumental in the formulation and implementation of the company’s forward-looking agenda. This position requires a dynamic individual who can partner with leaders across all business units to champion strategic alignment, catalyze business growth through innovation, and secure a lasting c
about the team.As a key member of the strategy team reporting to the Chief Strategy & Innovation Officer, the Senior Manager of Corporate Strategy & Development will be instrumental in the formulation and implementation of the company’s forward-looking agenda. This position requires a dynamic individual who can partner with leaders across all business units to champion strategic alignment, catalyze business growth through innovation, and secure a lasting c
about the job.Assist in reviewing workflow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of relevant working experience in insurance field. Solid experience in hospitalization and accidential claims is highly preferrableGood
about the job.Assist in reviewing workflow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of relevant working experience in insurance field. Solid experience in hospitalization and accidential claims is highly preferrableGood
The Role Overview:This role will be responsible for assisting the Director to build relationships with Private Bankers, and provide advice on life insurance products for High Net Worth individuals. Key Responsibilities:Collaborate with Private Bankers to identify and understand the insurance needs of high net worth clients.Maintain in-depth knowledge of insurance products, market trends, and regulatory requirements relevant to HNW individuals.Build and nur
The Role Overview:This role will be responsible for assisting the Director to build relationships with Private Bankers, and provide advice on life insurance products for High Net Worth individuals. Key Responsibilities:Collaborate with Private Bankers to identify and understand the insurance needs of high net worth clients.Maintain in-depth knowledge of insurance products, market trends, and regulatory requirements relevant to HNW individuals.Build and nur
Role Overview:This is a 2 years programe, assistant manager level or higher upon completion. This role will be responsible for assisting with corporate client accounts, managing insurance policies,and support business development.Key Responsibilities:Assist in managing and maintaining relationships with corporate clients and business partnersConduct market research and analyze client needs to provide tailored insurance solutionsPrepare, review, and process
Role Overview:This is a 2 years programe, assistant manager level or higher upon completion. This role will be responsible for assisting with corporate client accounts, managing insurance policies,and support business development.Key Responsibilities:Assist in managing and maintaining relationships with corporate clients and business partnersConduct market research and analyze client needs to provide tailored insurance solutionsPrepare, review, and process
The role overviewThis role will be responsible for handling inquiries about policies and claims in the insurance company.Key Responsibilities:Respond to inquiries via phone, email, and chat in a timely and professional manner.Work with various departments to enhance service delivery and customer satisfaction.Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.Prepare monthly/ annual results and perfo
The role overviewThis role will be responsible for handling inquiries about policies and claims in the insurance company.Key Responsibilities:Respond to inquiries via phone, email, and chat in a timely and professional manner.Work with various departments to enhance service delivery and customer satisfaction.Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.Prepare monthly/ annual results and perfo
Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu
Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu
about the team.We are looking for a dynamic leader to spearhead the growth and retention of a significant Group and Individual A&H portfolio in Hong Kong.In this pivotal role, you will lead a team, develop and execute strategies to achieve ambitious business targets, and cultivate strong relationships with producers (brokers/agents). Your expertise in Group Life and Medical products (employee benefits) will be crucial as you manage key corporate accounts,
about the team.We are looking for a dynamic leader to spearhead the growth and retention of a significant Group and Individual A&H portfolio in Hong Kong.In this pivotal role, you will lead a team, develop and execute strategies to achieve ambitious business targets, and cultivate strong relationships with producers (brokers/agents). Your expertise in Group Life and Medical products (employee benefits) will be crucial as you manage key corporate accounts,
Program Overview:Our 2-year Graduate Program is designed for fresh graduates seeking to develop their skills in the brokerage field. Participants will receive hands-on training, mentorship, and exposure to various aspects of the brokerage business, focusing on B2B interactions and dealing with corporate clients.Key Responsibilities:Responsible for maintaining good relationship with corporate clientsAssist in researching market trends and financial data.Sup
Program Overview:Our 2-year Graduate Program is designed for fresh graduates seeking to develop their skills in the brokerage field. Participants will receive hands-on training, mentorship, and exposure to various aspects of the brokerage business, focusing on B2B interactions and dealing with corporate clients.Key Responsibilities:Responsible for maintaining good relationship with corporate clientsAssist in researching market trends and financial data.Sup
about the job.Manage a full spectrum of policy servicing tasks, including processing alterations, new business applications, and claims, ensuring compliance with regulatory standards, company procedures, and service-level agreements.Engage in end-to-end project involvement, such as user acceptance testing (UAT) for new systems, product launches, portal enhancements, and process improvement initiatives.Foster strong collaboration with the Distribution team
about the job.Manage a full spectrum of policy servicing tasks, including processing alterations, new business applications, and claims, ensuring compliance with regulatory standards, company procedures, and service-level agreements.Engage in end-to-end project involvement, such as user acceptance testing (UAT) for new systems, product launches, portal enhancements, and process improvement initiatives.Foster strong collaboration with the Distribution team
