- about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customersabout the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers
- Key responsibilitis:Perform advanced risk assessment on complex financial and medical cases within established authorized limits.Ensure the assigned new business tasks comply with Company's NB & UW rules, regulatory guidelines and our Global PoliciesHandle pre-underwriting cases, appeal cases and PA underwriting casesProactively review and enhance the NB & UW rules, guidelines and procedural workflow to maintain sound productivity, efficiency and maintainKey responsibilitis:Perform advanced risk assessment on complex financial and medical cases within established authorized limits.Ensure the assigned new business tasks comply with Company's NB & UW rules, regulatory guidelines and our Global PoliciesHandle pre-underwriting cases, appeal cases and PA underwriting casesProactively review and enhance the NB & UW rules, guidelines and procedural workflow to maintain sound productivity, efficiency and maintain
- Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life InsurancePositions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance
