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11 jobs found for Crm in Causeway Bay

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    • permanent
    • HK$25,000 - HK$35,000 per month
    • full-time
    about the company.Our client is an A grade real estate company in Hong Kong. With rapid expansion, our client is looking for senior ux/ui designer to join their creative team. about the team.young and energeticopen minded, innovativelarge scale projects about the job.develop new mobile application and websitedeliver CRO (converation rate optimization), UX, and UI ideas and solutions to optimize webiste trafficdeliver A/B tests to improve conversion funnels and members engagement Report to department head and Creative Director, but as well leader of several designers skills & experiences required.around 3-5 years of experiences working in sizable advertising agency, retail/luxury company or the real estate industrycheerful, bubbly, a good team player and have good communication skiilsopen-minded, can think outside the box and ready for innovative ideasInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is an A grade real estate company in Hong Kong. With rapid expansion, our client is looking for senior ux/ui designer to join their creative team. about the team.young and energeticopen minded, innovativelarge scale projects about the job.develop new mobile application and websitedeliver CRO (converation rate optimization), UX, and UI ideas and solutions to optimize webiste trafficdeliver A/B tests to improve conversion funnels and members engagement Report to department head and Creative Director, but as well leader of several designers skills & experiences required.around 3-5 years of experiences working in sizable advertising agency, retail/luxury company or the real estate industrycheerful, bubbly, a good team player and have good communication skiilsopen-minded, can think outside the box and ready for innovative ideasInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$40,000 - HK$50,000 per month
    • full-time
    about the company.Our client is a sizeable conglomerate in Hong Kong and Greater China. With its rapid expansion in Hong Kong, our client is seeking for a customer relations operation manager to manage their CRM and loyalty program. about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy businessabout the job.handle customer contact and complaints by phone, email and messagesprovide customer and tenant digital support for app and web troubleshootingresponsible for management and optimization of the loyalty program operations including points registration and redemption, and customer profile managementprovide CRM systems support for customer care and operations managementmanager of the team, provide on-the-job training & coaching to the customer care team and other staff members skills & experiences required.around 6-8 years of relevant experiences, with around 2-3 years of supervisory experiences in customer service or call/contact center operationsexperiences in working with CRM/loyalty program platformsleadership experiences and have worked in fast-paced environment strong communication skills, with high fluency in English and Cantonese is a must, Mandarin will be a desirable plusInterested candidates, please send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is a sizeable conglomerate in Hong Kong and Greater China. With its rapid expansion in Hong Kong, our client is seeking for a customer relations operation manager to manage their CRM and loyalty program. about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy businessabout the job.handle customer contact and complaints by phone, email and messagesprovide customer and tenant digital support for app and web troubleshootingresponsible for management and optimization of the loyalty program operations including points registration and redemption, and customer profile managementprovide CRM systems support for customer care and operations managementmanager of the team, provide on-the-job training & coaching to the customer care team and other staff members skills & experiences required.around 6-8 years of relevant experiences, with around 2-3 years of supervisory experiences in customer service or call/contact center operationsexperiences in working with CRM/loyalty program platformsleadership experiences and have worked in fast-paced environment strong communication skills, with high fluency in English and Cantonese is a must, Mandarin will be a desirable plusInterested candidates, please send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$25,000 - HK$45,000 per month
    • full-time
    about the company.Our client is one of the largest A grade property developer in Hong Kong. With rapid expansion, our client is looking for a marketing AM to join their b2b marketing team.about the team.Young and dynamic team cultureProjects with a big scaleabout the job.Drive social media engagement and other digital marketing channelexecute strategic B2B and B2C marketing plansbuild and maintain tenant relationship building and maintenance Propose, develop and deploy tactical action plans across various O2O touch points, such as marketing promotion, lead generation, CRM campaigns, community engagement programme, advertising & event and website & app developmentresponsible for reporting, presentations, data analysis, conduct market research and support ad hoc assignment as neededskills & experiences required.around 6 years of experience in the industry as well as, marketing communications, event organising, social media & CRM managementexcellent communication skills and negotiation skillsProficiency in Cantonese, Mandarin and EnglishInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is one of the largest A grade property developer in Hong Kong. With rapid expansion, our client is looking for a marketing AM to join their b2b marketing team.about the team.Young and dynamic team cultureProjects with a big scaleabout the job.Drive social media engagement and other digital marketing channelexecute strategic B2B and B2C marketing plansbuild and maintain tenant relationship building and maintenance Propose, develop and deploy tactical action plans across various O2O touch points, such as marketing promotion, lead generation, CRM campaigns, community engagement programme, advertising & event and website & app developmentresponsible for reporting, presentations, data analysis, conduct market research and support ad hoc assignment as neededskills & experiences required.around 6 years of experience in the industry as well as, marketing communications, event organising, social media & CRM managementexcellent communication skills and negotiation skillsProficiency in Cantonese, Mandarin and EnglishInterested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$80,000 - HK$100,000 per year
    • full-time
    Head of Membership (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsDevelop and execute client communications plans across different channelsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    Head of Membership (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsDevelop and execute client communications plans across different channelsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$40,000 - HK$60,000 per month
    • full-time
    about the company.Our client is a leading conglomerate that have businesses around the world. With rapid expansion, our client is looking for a crm manager to join their apac team.about the team.young and energeticteam of 10-15international exposure with big scale projectsabout the job.carry out marketing automation campaigns and other growth initiatives from end-to-endhandle customer journey, develop data-driven understanding of customer mindsets, behavioursdevelop user segmentation strategies that tap into the customer life cycledefine metrics, measure performance, monitor KPIs and derive actionable insightsdevelop A/B and multivariate tests to improve flows, segments and messageswork closely with local teams on objective and direction alignmentprovide support in localising and executing retention strategies across apacskills & experiences required.experiences with marketing automation tools such as Braze, Clevertap, Emarsys, Salesforce, Moengage would be preferredexperiences with segmentation, customer life cycle management, modelling and hypothesis testinghave knowledge in SQL and BI Tools, such as Tableau and Power BI Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is a leading conglomerate that have businesses around the world. With rapid expansion, our client is looking for a crm manager to join their apac team.about the team.young and energeticteam of 10-15international exposure with big scale projectsabout the job.carry out marketing automation campaigns and other growth initiatives from end-to-endhandle customer journey, develop data-driven understanding of customer mindsets, behavioursdevelop user segmentation strategies that tap into the customer life cycledefine metrics, measure performance, monitor KPIs and derive actionable insightsdevelop A/B and multivariate tests to improve flows, segments and messageswork closely with local teams on objective and direction alignmentprovide support in localising and executing retention strategies across apacskills & experiences required.experiences with marketing automation tools such as Braze, Clevertap, Emarsys, Salesforce, Moengage would be preferredexperiences with segmentation, customer life cycle management, modelling and hypothesis testinghave knowledge in SQL and BI Tools, such as Tableau and Power BI Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$45,000 - HK$60,000 per month
    • full-time
    Marketing Manager, Commercial LeasingOur client is one of the largest A-grade property developers in Hong Kong. With rapid expansion, our client is looking for a Marketing Manager to join their Commercial Leasing Marketing team. about the team.Report to the General ManagerJoin a team of 9Young and dynamic team culture about the job.Develop digital marketing strategies to drive B2B and B2C engagement on social media (e.g. Linkedin) and other digital marketing channelsPlan and execute strategic B2B and B2C marketing plansBuild and maintain tenant relationshipPropose, develop and deploy tactical action plans across various O2O touchpoints, such as marketing promotional events, lead generation, CRM campaigns, community engagement programmes, advertising and website & app development skills & experiences required.Degree holder of Business Administration, Marketing, Communications, Creative or related discipline8+ years of experience in the property industry; Specific exposure to commercial building leasing / property management / leasing marketing is a big PLUSExcellent team management and interpersonal skillsExcellent communications in English, Cantonese and Mandarin Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    Marketing Manager, Commercial LeasingOur client is one of the largest A-grade property developers in Hong Kong. With rapid expansion, our client is looking for a Marketing Manager to join their Commercial Leasing Marketing team. about the team.Report to the General ManagerJoin a team of 9Young and dynamic team culture about the job.Develop digital marketing strategies to drive B2B and B2C engagement on social media (e.g. Linkedin) and other digital marketing channelsPlan and execute strategic B2B and B2C marketing plansBuild and maintain tenant relationshipPropose, develop and deploy tactical action plans across various O2O touchpoints, such as marketing promotional events, lead generation, CRM campaigns, community engagement programmes, advertising and website & app development skills & experiences required.Degree holder of Business Administration, Marketing, Communications, Creative or related discipline8+ years of experience in the property industry; Specific exposure to commercial building leasing / property management / leasing marketing is a big PLUSExcellent team management and interpersonal skillsExcellent communications in English, Cantonese and Mandarin Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$65,000 - HK$80,000 per month
    • full-time
    CRM Senior Manager about the company.Our client is a sizable conglomerate in Hong Kong and Greater China. With continuous investments and initiatives in digital development and customer touchpoints, our client is looking for a Senior Manager to join their Digital and Innovation Department about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy business about the job.Develop short-term and long-term product roadmapsDevelop customer engagement strategies (e.g. new features) in apps and websitesImprove and enhance the journey and user experience (e.g. identity pain points, UX / UI design)Coordinate different business units, translating the business needs into requirements and specificationsProduct and project management, effectively monitor and control the progress of projects to ensure efficient and thorough delivery within the given timeline and resources skills & experiences required.Degree holder of any related discipline8+ years of experience in digital marketing, product development, product management, project management in sizable companies or consultancy firmsExperience with marketing automation tools / platforms and WeChat Mini Program will be an advantageExcellent stakeholders management and interpersonal skillsExcellent communications skills in Cantonese, Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    CRM Senior Manager about the company.Our client is a sizable conglomerate in Hong Kong and Greater China. With continuous investments and initiatives in digital development and customer touchpoints, our client is looking for a Senior Manager to join their Digital and Innovation Department about the team.Report to the department headJoin a team of 7-8Regional exposureStable and financially healthy business about the job.Develop short-term and long-term product roadmapsDevelop customer engagement strategies (e.g. new features) in apps and websitesImprove and enhance the journey and user experience (e.g. identity pain points, UX / UI design)Coordinate different business units, translating the business needs into requirements and specificationsProduct and project management, effectively monitor and control the progress of projects to ensure efficient and thorough delivery within the given timeline and resources skills & experiences required.Degree holder of any related discipline8+ years of experience in digital marketing, product development, product management, project management in sizable companies or consultancy firmsExperience with marketing automation tools / platforms and WeChat Mini Program will be an advantageExcellent stakeholders management and interpersonal skillsExcellent communications skills in Cantonese, Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$80,000 - HK$100,000 per year
    • full-time
    Head of Membership Sales & Marketing (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Reach all monthly and annual membership (personal & team) sales goals Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsDevelop and execute client communications plans across different channelsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in sales, CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    Head of Membership Sales & Marketing (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Reach all monthly and annual membership (personal & team) sales goals Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsDevelop and execute client communications plans across different channelsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in sales, CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$50,000 - HK$70,000 per month
    • full-time
    (Senior) Performance Marketing ManagerOur client is a renowned financial institution with a solid local and regional presence. The company is looking for a Senior Performance Marketing Manager to join the Digital team. about the team.Report to the Head of DigitalJoin a team of 9Young and energetic teamDynamic workplace about the job.Design and lead the implementation of digital marketing and social media campaigns to generate brand awareness, drive traffic and lead generationDevelop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websitesSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Execute tests, collect and analyze data, identify trends and insights to achieve maximum ROI in paid search campaignsCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practices skills & experiences required.Degree holder of Marketing, Communications, Business, or any related discipline6+ years of experience in performance marketing, search engine marketing or social media marketingSolid experience in website / digital analytics tools, e.g. Google AnalyticsExperience in popular ad platforms (e.g. Google ads, Apple, Facebook) or with Google Ads certification would be a plusExcellent stakeholders management and interpersonal skillsExcellent communication skills in Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    (Senior) Performance Marketing ManagerOur client is a renowned financial institution with a solid local and regional presence. The company is looking for a Senior Performance Marketing Manager to join the Digital team. about the team.Report to the Head of DigitalJoin a team of 9Young and energetic teamDynamic workplace about the job.Design and lead the implementation of digital marketing and social media campaigns to generate brand awareness, drive traffic and lead generationDevelop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websitesSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Execute tests, collect and analyze data, identify trends and insights to achieve maximum ROI in paid search campaignsCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practices skills & experiences required.Degree holder of Marketing, Communications, Business, or any related discipline6+ years of experience in performance marketing, search engine marketing or social media marketingSolid experience in website / digital analytics tools, e.g. Google AnalyticsExperience in popular ad platforms (e.g. Google ads, Apple, Facebook) or with Google Ads certification would be a plusExcellent stakeholders management and interpersonal skillsExcellent communication skills in Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$80,000 - HK$100,000 per year
    • full-time
    Head of Membership Sales (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme with multiple portfolios and service offerings (e.g. catering, hospitality, entertainment, etc.) in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Reach all monthly and annual membership (personal & team) sales and business development goals Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in sales, CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    Head of Membership Sales (VVIP / HNWI Relationship Management) Our client is a renowned premium loyalty programme with multiple portfolios and service offerings (e.g. catering, hospitality, entertainment, etc.) in Hong Kong, targeting VVIP / (ultra) high-net-worth individuals. They are looking for a team head to lead their dynamic membership / relationship management team. about the team.Report to the Director of Sales & MarketingLead a team of 6-8International teamDynamic and fast-paced work environment about the job.Reach all monthly and annual membership (personal & team) sales and business development goals Develop and manage Customer Relationship Management and clienteling strategies for HNWIDevelop and manage HNWI engagement plans at the portfolio levelOrganize and manage exclusive client activities and eventsLead and work closely with the relationship management team to drive customer excellence, ensuring individual and team performance skills & experiences required.Degree holder of Business Management, Marketing, Public Relations, Tourism, Hospitality, or any related discipline10+ years of experience in sales, CRM, retail operations, marketing or communications in hospitality, luxury retail brands, premium products (e.g. car, yacht, jet, etc.) or Banking and Finance industryExcellent interpersonal and people management skillsExcellent communications in Cantonese, English and Mandarin Interested candidates, please send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    • permanent
    • HK$60,000 - HK$80,000 per month
    • full-time
    Senior Performance Marketing ManagerOur client is a renowned financial institution with a solid local and regional presence. The company is looking for a Senior Performance Marketing Manager to join the Digital team. about the team.Report to the Head of DigitalJoin a team of 9Young and energetic teamDynamic workplace about the job.Design and lead the implementation of digital marketing and social media campaigns to generate brand awareness, drive traffic and lead generationDevelop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websitesSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Execute tests, collect and analyze data, identify trends and insights to achieve maximum ROI in paid search campaignsCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practices skills & experiences required.Degree holder of Marketing, Communications, Business, or any related discipline8+ years of experience in performance marketing, search engine marketing or social media marketingExperience in Bank, Insurance, Financial Services sector would be a big PLUSSolid experience in website / digital analytics tools, e.g. Google AnalyticsExperience in popular ad platforms (e.g. Google ads, Apple, Facebook) or with Google Ads certification would be a plusExcellent stakeholders management and interpersonal skillsExcellent communication skills in Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk
    Senior Performance Marketing ManagerOur client is a renowned financial institution with a solid local and regional presence. The company is looking for a Senior Performance Marketing Manager to join the Digital team. about the team.Report to the Head of DigitalJoin a team of 9Young and energetic teamDynamic workplace about the job.Design and lead the implementation of digital marketing and social media campaigns to generate brand awareness, drive traffic and lead generationDevelop and deliver personalised content to the targeted audience via CRM and e-commerce platforms / websitesSet targets, monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels, including SEO, SEM, social media, etc.Execute tests, collect and analyze data, identify trends and insights to achieve maximum ROI in paid search campaignsCollaborate closely with relevant teams and stakeholders to establish digital marketing workflow and best practices skills & experiences required.Degree holder of Marketing, Communications, Business, or any related discipline8+ years of experience in performance marketing, search engine marketing or social media marketingExperience in Bank, Insurance, Financial Services sector would be a big PLUSSolid experience in website / digital analytics tools, e.g. Google AnalyticsExperience in popular ad platforms (e.g. Google ads, Apple, Facebook) or with Google Ads certification would be a plusExcellent stakeholders management and interpersonal skillsExcellent communication skills in Mandarin and English Interested candidates, please click APPLY NOW or send your updated resume to Scarlett Chan at scarlett.chan@randstad.com.hk

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