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10 jobs found in Hong Kong

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  • manager, operational risk (insurance, up to 65k)

    • permanent
    • HK$55,000 - HK$65,000 per month
    about the company.Our client is an American Fortune Global 500 and Fortune 500 company whose provides a wide range of insurance plans for personal and business.about the job.Support the operational risk team to promote and enable a common understanding of risk culture and risk appetite across company via Risk Coordinators conference and training Assist business owners in risk assessment and mitigation on new business initiatives, projects Act for operation
    posted 21 march 2023
    about the company.Our client is an American Fortune Global 500 and Fortune 500 company whose provides a wide range of insurance plans for personal and business.about the job.Support the operational risk team to promote and enable a common understanding of risk culture and risk appetite across company via Risk Coordinators conference and training Assist business owners in risk assessment and mitigation on new business initiatives, projects Act for operation
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  • case manager

    • permanent
    • HK$40,000 - HK$50,000 per month, bonus
    about the companyYou will join one of the world leading multinational universal bank and financial services holding company in Hong Kong about the jobYou will ensure that all necessary documentation as required is received for each case and is properly completed.You will ensure that all administrative and compliance processes are observed as to timeliness, quality, regulation and procedure.You will ensure that underwriting and other case evidence and docum
    posted 8 march 2023
    about the companyYou will join one of the world leading multinational universal bank and financial services holding company in Hong Kong about the jobYou will ensure that all necessary documentation as required is received for each case and is properly completed.You will ensure that all administrative and compliance processes are observed as to timeliness, quality, regulation and procedure.You will ensure that underwriting and other case evidence and docum
    show job details

  • manager, business solutions (general insurance)

    • permanent
    • HK$40,000 - HK$60,000 per month, bonus
    about the jobYou will perform governance review on General Insurance Operations (especially on control mechanisms). You will support business initiatives to review and design controls to fit the business model.You will develop a robust quality assurance review framework and monitor the effectiveness.You will support and promote awareness for uplifting corporate governance standards.You will coordinate with the ERM team for local & group regulatory requirem
    posted 7 march 2023
    about the jobYou will perform governance review on General Insurance Operations (especially on control mechanisms). You will support business initiatives to review and design controls to fit the business model.You will develop a robust quality assurance review framework and monitor the effectiveness.You will support and promote awareness for uplifting corporate governance standards.You will coordinate with the ERM team for local & group regulatory requirem
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  • senior manager, agency portal product owner

    • permanent
    • HK$60,000 - HK$80,000 per month, bonus
    about the companyYou will join one of the world's largest global insurance providers. about the job You will lead and support the Digital Product Owner team to innovate, validate and commercialize solutions to the Digital Product Team.You will be the “bridge” and integrator between business owners, digital CoE and IT teams.You will clarify business requirements and stakeholder delivery expectations with Business Owners.You will own the creation and priorit
    posted 7 march 2023
    about the companyYou will join one of the world's largest global insurance providers. about the job You will lead and support the Digital Product Owner team to innovate, validate and commercialize solutions to the Digital Product Team.You will be the “bridge” and integrator between business owners, digital CoE and IT teams.You will clarify business requirements and stakeholder delivery expectations with Business Owners.You will own the creation and priorit
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  • assistant manager, call centre (claims)

    • permanent
    • HK$35,000 - HK$40,000 per month, bonus
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead and manage the Customer Care team for General Insurance Claims Enquiries.You will train, coach, motivate and develop teammates to provide quality service.You will handle customer complaints and ensure all the cases received are adequately investigated, follow through and settled up to customers’ satisfaction.You will
    posted 6 march 2023
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead and manage the Customer Care team for General Insurance Claims Enquiries.You will train, coach, motivate and develop teammates to provide quality service.You will handle customer complaints and ensure all the cases received are adequately investigated, follow through and settled up to customers’ satisfaction.You will
    show job details

  • senior officer, customer services (call center / counter)

    • permanent
    • HK$20,000 - HK$30,000 per month, bonus
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will provide professional services to Life / General Insurance enquiries by phone / email.You will provide quality service to our internal and external customers.You will handle customer complaints and ensure all the cases received are adequately investigated, follow through and settled up to customers’ satisfaction.You will s
    posted 6 march 2023
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will provide professional services to Life / General Insurance enquiries by phone / email.You will provide quality service to our internal and external customers.You will handle customer complaints and ensure all the cases received are adequately investigated, follow through and settled up to customers’ satisfaction.You will s
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  • officer, customer service centre

    • permanent
    • HK$20,000 - HK$25,000 per month, bonus
    about the jobYou will handle distributor enquiry on aspects of Underwriting, Policy Administration and Claims.You will provide excellent end to end service with a positive customer mindset. You will identify distributors’ needs, clarify information, research every issue and provide solutions.You will build sustainable relationships and engage distributors.You will anticipate escalation and take over calls when needed.You will prepare monthly/ annual result
    posted 21 february 2023
    about the jobYou will handle distributor enquiry on aspects of Underwriting, Policy Administration and Claims.You will provide excellent end to end service with a positive customer mindset. You will identify distributors’ needs, clarify information, research every issue and provide solutions.You will build sustainable relationships and engage distributors.You will anticipate escalation and take over calls when needed.You will prepare monthly/ annual result
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  • manager, policy admin (digitalization and project delivery)

    • permanent
    • HK$50,000 - HK$65,000 per month, 2 months bonus
    about the companyYou will join one of the world's largest global insurance providers. about the jobYou will conduct periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines.You will support risk management & compliance / internal audit in various activities including but not limited to annual / ad-hoc auditing activities, annual regulatory reporting. You will monito
    posted 9 february 2023
    about the companyYou will join one of the world's largest global insurance providers. about the jobYou will conduct periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines.You will support risk management & compliance / internal audit in various activities including but not limited to annual / ad-hoc auditing activities, annual regulatory reporting. You will monito
    show job details

  • manager, customer service centre

    • permanent
    • HK$50,000 - HK$65,000 per month, 2 months bonus
    about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer Satisfaction score, NPS, etc) by providing regular monitoring, coaching and training.You will provide advice a
    posted 9 february 2023
    about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer Satisfaction score, NPS, etc) by providing regular monitoring, coaching and training.You will provide advice a
    show job details

  • manager, customer relations

    • permanent
    • HK$50,000 - HK$65,000 per month, 2 months bonus
    about the job You will oversee the team’s performance to ensure the team meeting the KPIs. You will compile regular team performance and complaint related reports to senior management and Enterprise Risk Management, also ad hoc reports whenever necessary.You will actively communicate with Compliance, Legal, sales channels and regulators on case status and give advice to the case handler during case handling. You will handle escalated complaints from the te
    posted 9 february 2023
    about the job You will oversee the team’s performance to ensure the team meeting the KPIs. You will compile regular team performance and complaint related reports to senior management and Enterprise Risk Management, also ad hoc reports whenever necessary.You will actively communicate with Compliance, Legal, sales channels and regulators on case status and give advice to the case handler during case handling. You will handle escalated complaints from the te
    show job details

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