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6 jobs found in Hong Kong

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    • permanent
    • HK$25,000 - HK$35,000, per month, 2 months bonus
    • full-time
    about the jobYou will handle enquiries and requests of group medical, individual financial and wealth management products arising from customers. You will handle and resolve customer queries and requests via phone and email on products and services in a professional manner with tactful customer service skills.You will provide support to management and recommend productivity/service improvements.You will ensure accuracy and compliance of all requests to be
    about the jobYou will handle enquiries and requests of group medical, individual financial and wealth management products arising from customers. You will handle and resolve customer queries and requests via phone and email on products and services in a professional manner with tactful customer service skills.You will provide support to management and recommend productivity/service improvements.You will ensure accuracy and compliance of all requests to be
    • permanent
    • HK$50,000 - HK$70,000, per month, 2 months bonus
    • full-time
    about the jobYou will oversee and monitor the day-to-day service operation and back-office support of the Customer Payment Management team.You will conduct regular review and ensure the daily operation is adherence to compliance and regulatory guidelines. You will recognize irregular or suspicious transactions and take appropriate steps to reduce operational risk.You will monitor KPIs and lead the team to deliver the committed SLAs and drive for the best c
    about the jobYou will oversee and monitor the day-to-day service operation and back-office support of the Customer Payment Management team.You will conduct regular review and ensure the daily operation is adherence to compliance and regulatory guidelines. You will recognize irregular or suspicious transactions and take appropriate steps to reduce operational risk.You will monitor KPIs and lead the team to deliver the committed SLAs and drive for the best c
    • permanent
    • HK$50,000 - HK$70,000, per month, 2 months bonus
    • full-time
    about the jobYou will monitor, develop and gatekeep the whole Leadership training curriculum for agency forces to meet the company’s culture and desired business goals.You will identify and provide training needs & results analysis. You will ensure all programs are designed and developed with learning objectives, defined content, selecting instructional modes and media, and sequencing activities.You will develop and deliver the agency leader’s training pro
    about the jobYou will monitor, develop and gatekeep the whole Leadership training curriculum for agency forces to meet the company’s culture and desired business goals.You will identify and provide training needs & results analysis. You will ensure all programs are designed and developed with learning objectives, defined content, selecting instructional modes and media, and sequencing activities.You will develop and deliver the agency leader’s training pro
    • permanent
    • HK$35,000 - HK$55,000, per month, 2 months bonus
    • full-time
    about the job You will ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time etc).You will provide and process information through systems and other departments in response to customer’s concerns and complaints on escalated cases about insurance products and services. You will provide advice, real-time support and solutions to team members to resolve customer feedback cases.You will motivate, coach and develo
    about the job You will ensure the achievement of Customer Service performance KPIs (wait time, abandon rate, response time etc).You will provide and process information through systems and other departments in response to customer’s concerns and complaints on escalated cases about insurance products and services. You will provide advice, real-time support and solutions to team members to resolve customer feedback cases.You will motivate, coach and develo
    • permanent
    • HK$60,000 - HK$70,000, per month, 3 months bonus
    • full-time
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive and initiate projects and transformations for Employee Benefits business with objectives to achieve procedure /workflow automation.You will develop digital transformation strategy, roadmap to shape the future business and operation. You will liaise and closely work with internal stakeholders and external vendors to
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive and initiate projects and transformations for Employee Benefits business with objectives to achieve procedure /workflow automation.You will develop digital transformation strategy, roadmap to shape the future business and operation. You will liaise and closely work with internal stakeholders and external vendors to
    • permanent
    • HK$90,000 - HK$110,000, per month, 3 months bonus
    • full-time
    about the companyYou will join a world leading general insurance company. about the job You will be responsible for customer and call centre servicing, delivering to the prescribed service standards.You will drive process and business improvement initiatives across the Hong Kong market, driving efficiency and effectiveness. You will partner with regional centres of excellence to drive business improvement and bring innovation into the markets.You will man
    about the companyYou will join a world leading general insurance company. about the job You will be responsible for customer and call centre servicing, delivering to the prescribed service standards.You will drive process and business improvement initiatives across the Hong Kong market, driving efficiency and effectiveness. You will partner with regional centres of excellence to drive business improvement and bring innovation into the markets.You will man

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