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4 jobs found in Hong Kong

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    • permanent
    • HK$14,000 - HK$16,000, per month, annual bonus
    • full-time
    about the company. Our client is best known for its luxurious and powerful automobile in the world. The brand itself stands for the highest quality. It always has the objective of satisfying the customer to the utmost degree – as befits a premium brand. They are currently looking for multiple Customer Service Officers to join and support the increasing need of the brand. about the team. You are not required to work on roster - which most of customer service roles would require you to. You will be working from 10am to 8pm on Monday to Friday. You are also given the flexibility to work from home when needed. about the job.Provide good customer service with internal and external parties over the phone, email and online channelsWork under planned schedules to meet the organizational objectives and service levelObtain and evaluate all relevant information to handle products and service inquiriesDirect requests and unresolved issues to the designated resourceRecord details of inquiries, comments and complaints as well as details of actions takenIdentify and escalate situations requiring urgent attentionProvide feedback on the efficiency of the customer service process skills & experiences required.1+ year of experience in customer serviceFlight attendants are welcomeProficient in English, Cantonese and Mandarin is requiredConfident and patient when dealing with difficult situationsGreat listening and communication skillsAttention to detailsProactive and able to work under pressure Interested parties, please apply directly with your most updated resume, latest and expected salary package.
    about the company. Our client is best known for its luxurious and powerful automobile in the world. The brand itself stands for the highest quality. It always has the objective of satisfying the customer to the utmost degree – as befits a premium brand. They are currently looking for multiple Customer Service Officers to join and support the increasing need of the brand. about the team. You are not required to work on roster - which most of customer service roles would require you to. You will be working from 10am to 8pm on Monday to Friday. You are also given the flexibility to work from home when needed. about the job.Provide good customer service with internal and external parties over the phone, email and online channelsWork under planned schedules to meet the organizational objectives and service levelObtain and evaluate all relevant information to handle products and service inquiriesDirect requests and unresolved issues to the designated resourceRecord details of inquiries, comments and complaints as well as details of actions takenIdentify and escalate situations requiring urgent attentionProvide feedback on the efficiency of the customer service process skills & experiences required.1+ year of experience in customer serviceFlight attendants are welcomeProficient in English, Cantonese and Mandarin is requiredConfident and patient when dealing with difficult situationsGreat listening and communication skillsAttention to detailsProactive and able to work under pressure Interested parties, please apply directly with your most updated resume, latest and expected salary package.
    • permanent
    • HK$30,000 - HK$35,000 per month
    • full-time
    about the company.Our client is a multinational financial services company, who is currently looking for a Customer Service Specialist to support the operations team. They offer different financial services such as banking, commercial banking, wealth management advisory to both retail and institutional clients about the job. You will be focusing mainly in tasks below: Handle client’s enquiries related to services/products provided via phone call, email and face-to-face meetingProvide high quality customer service through effective communication Retain and enhance customer relationshipsFollow up proactively with client’s requests skills & experiences required.Degree Holder in Business Administration, Finance or equivalentMin 3 years of related experience A proactive team player who is well organized and detail oriented and able to work under pressure in a fast paced environment Excellent communication and presentation skill with good command of written and spoken Cantonese, English and Mandarin Immediate available is highly preferred Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    about the company.Our client is a multinational financial services company, who is currently looking for a Customer Service Specialist to support the operations team. They offer different financial services such as banking, commercial banking, wealth management advisory to both retail and institutional clients about the job. You will be focusing mainly in tasks below: Handle client’s enquiries related to services/products provided via phone call, email and face-to-face meetingProvide high quality customer service through effective communication Retain and enhance customer relationshipsFollow up proactively with client’s requests skills & experiences required.Degree Holder in Business Administration, Finance or equivalentMin 3 years of related experience A proactive team player who is well organized and detail oriented and able to work under pressure in a fast paced environment Excellent communication and presentation skill with good command of written and spoken Cantonese, English and Mandarin Immediate available is highly preferred Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    • permanent
    • HK$30,000 - HK$35,000 per month
    • full-time
    about the company.Our client is a multinational financial services company, who is currently looking for a Global Services Specialist to support the operations team. They offer different financial services such as banking, commercial banking, wealth management advisory to both retail and institutional clients. about the job. You will be focusing mainly in tasks below: Handle client’s enquiries related to services/products provided via phone call, email and face-to-face meetingProvide high quality customer service through effective communication Retain and enhance customer relationshipsFollow up proactively with client’s requests skills & experiences required.Degree Holder in Business Administration, Finance or equivalentMin 3 years of related experience A proactive, outgoing team player who has a customer-oriented mindsetExcellent communication and presentation skill with good command of written and spoken Cantonese, English and Mandarin Immediate available is highly preferred Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    about the company.Our client is a multinational financial services company, who is currently looking for a Global Services Specialist to support the operations team. They offer different financial services such as banking, commercial banking, wealth management advisory to both retail and institutional clients. about the job. You will be focusing mainly in tasks below: Handle client’s enquiries related to services/products provided via phone call, email and face-to-face meetingProvide high quality customer service through effective communication Retain and enhance customer relationshipsFollow up proactively with client’s requests skills & experiences required.Degree Holder in Business Administration, Finance or equivalentMin 3 years of related experience A proactive, outgoing team player who has a customer-oriented mindsetExcellent communication and presentation skill with good command of written and spoken Cantonese, English and Mandarin Immediate available is highly preferred Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
    • permanent
    • HK$15,000 - HK$18,000, per month, monthly incentives
    • full-time
    about the company. Our client is an European beauty and personal care brand that is known for its freshest ingredients that fight against animal testing. They offer bath, skin, body and haircare that is ethically sourced, vegetarian, handmade and low waste. To cope with their local expansions in Hong Kong and mainland China, they are currently looking for a Customer Service Executive to base in Hong Kong and assist the brand's Tmall business. about the team. You will be based in the Hong Kong office and being one of the key members in the customer service team. You will be required to work based on roster, so you could be working on weekends, nights and/or public holidays. about the job. Provide and maintain high quality level of customer service via answering customer queries (inbound calls, email, messages on digital channels, Tmall, and any other marketplaces)Identify existing and prospective customers' needs including products and services and provide professional consultative comments on products Grasp opportunities to cross-sell appropriatelyEnsure compliance requirements are strictly followedWork cross-functionally within the organization to ensure high quality of customer service is delivered consistentlyMaintain customer service related documents for internal use skills & experiences required.1+ year of customer service experienceWelcome IANG Visa applicantsCandidates with experience managing Tmall will have advantageHighly proficient in Mandarin is requiredGreat interpersonal and communication skillsPassionate in eCommerce selling and client facingAbility to work on a roster based schedule Interested parties, please apply directly with your most updated resume, current and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is an European beauty and personal care brand that is known for its freshest ingredients that fight against animal testing. They offer bath, skin, body and haircare that is ethically sourced, vegetarian, handmade and low waste. To cope with their local expansions in Hong Kong and mainland China, they are currently looking for a Customer Service Executive to base in Hong Kong and assist the brand's Tmall business. about the team. You will be based in the Hong Kong office and being one of the key members in the customer service team. You will be required to work based on roster, so you could be working on weekends, nights and/or public holidays. about the job. Provide and maintain high quality level of customer service via answering customer queries (inbound calls, email, messages on digital channels, Tmall, and any other marketplaces)Identify existing and prospective customers' needs including products and services and provide professional consultative comments on products Grasp opportunities to cross-sell appropriatelyEnsure compliance requirements are strictly followedWork cross-functionally within the organization to ensure high quality of customer service is delivered consistentlyMaintain customer service related documents for internal use skills & experiences required.1+ year of customer service experienceWelcome IANG Visa applicantsCandidates with experience managing Tmall will have advantageHighly proficient in Mandarin is requiredGreat interpersonal and communication skillsPassionate in eCommerce selling and client facingAbility to work on a roster based schedule Interested parties, please apply directly with your most updated resume, current and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

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