- about the company.My client is a leading insurance company and they are looking for Customer Service Advisor (Hotline) to join their winning team.about the job.Handle customer enquiries regarding activities related to underwriting, policy owner service or claims statusReport and escalate problems or potential crisis or complaints to superiors for service improvementWork closely with business partners to resolve complaints and proactive follow up with custoabout the company.My client is a leading insurance company and they are looking for Customer Service Advisor (Hotline) to join their winning team.about the job.Handle customer enquiries regarding activities related to underwriting, policy owner service or claims statusReport and escalate problems or potential crisis or complaints to superiors for service improvementWork closely with business partners to resolve complaints and proactive follow up with custo
