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3 jobs found for Customer Service

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    • permanent
    • HK$60,000 - HK$83,000 per month
    • full-time
    about the company. Our client is a U.S based food company with over 120 years of history. They are committed in making food with passion and making sure the world is treated with care - they only use high quality, carefully selected ingredients. They currently have restaurants and shops worldwide and what makes them extraordinary is the unique selection of flavors and seasonal specials. In order to cope with the business expansions and brand credibility, they are currently looking for a Head of Retail Operations to manage its Hong Kong and Taiwan business. about the team. You will be reporting into the General Manager of the region and work directly with store leaders on business operational management, supply chain, compliance and other relevant functions. You are required to be a Hong Kong local resident and based in the city. Travel is required only when it's safe and possible. about the job.Responsible for the growth of business via driving retail sales, e-platform and operational excellenceLead and provide expertise in the areas of operations, training, talent development, business development, supply chain & logistics, health & safety, marketing and etcEstablish best SOPs for all stores to follow and ensure positive and consistent customer experienceCreate a sales-centric culture which focus on achieving financial goals but not compromising customer service levelEngage in regional meetings across Asia to ensure consistency in operational flowConsistently encourage innovation and cost effectiveness in the assigned regionsDirect P&L responsibilityDemonstrate ability to develop strategies and the delivery of outstanding business results skills & experiences required.Bachelor Degree in Business Administration or relevant disciplines15+ years of experience in sales and operations within the international restaurant and/or retail sectorFluency in Cantonese, Mandarin and English is requiredRegional exposure will have advantageGreat interpersonal, communications and sales management skillsAbility to work under pressure and multi taskTravel is required when it's safe and possible Interested parties, please apply directly with your most updated CV, current and expected salary package. Feel free to reach out to doris.wan@randstad.com if you have any questions.
    about the company. Our client is a U.S based food company with over 120 years of history. They are committed in making food with passion and making sure the world is treated with care - they only use high quality, carefully selected ingredients. They currently have restaurants and shops worldwide and what makes them extraordinary is the unique selection of flavors and seasonal specials. In order to cope with the business expansions and brand credibility, they are currently looking for a Head of Retail Operations to manage its Hong Kong and Taiwan business. about the team. You will be reporting into the General Manager of the region and work directly with store leaders on business operational management, supply chain, compliance and other relevant functions. You are required to be a Hong Kong local resident and based in the city. Travel is required only when it's safe and possible. about the job.Responsible for the growth of business via driving retail sales, e-platform and operational excellenceLead and provide expertise in the areas of operations, training, talent development, business development, supply chain & logistics, health & safety, marketing and etcEstablish best SOPs for all stores to follow and ensure positive and consistent customer experienceCreate a sales-centric culture which focus on achieving financial goals but not compromising customer service levelEngage in regional meetings across Asia to ensure consistency in operational flowConsistently encourage innovation and cost effectiveness in the assigned regionsDirect P&L responsibilityDemonstrate ability to develop strategies and the delivery of outstanding business results skills & experiences required.Bachelor Degree in Business Administration or relevant disciplines15+ years of experience in sales and operations within the international restaurant and/or retail sectorFluency in Cantonese, Mandarin and English is requiredRegional exposure will have advantageGreat interpersonal, communications and sales management skillsAbility to work under pressure and multi taskTravel is required when it's safe and possible Interested parties, please apply directly with your most updated CV, current and expected salary package. Feel free to reach out to doris.wan@randstad.com if you have any questions.
    • permanent
    • HK$60,000 - HK$83,000 per month
    • full-time
    about the company. Our client is a U.S based food company with over 120 years of history. They are committed in making food with passion and making sure the world is treated with care - they only use high quality, carefully selected ingredients. They currently have restaurants and shops worldwide and what makes them extraordinary is the unique selection of flavors and seasonal specials. In order to cope with the business expansions and brand credibility, they are currently looking for a Head of Retail Operations to manage its Hong Kong and Taiwan business. about the team. You will be reporting into the General Manager of the region and work directly with store leaders on business operational management, supply chain, compliance and other relevant functions. You are required to be a Hong Kong local resident and based in the city. Travel is required only when it's safe and possible. about the job. Responsible for the growth of business via driving retail sales, e-platform and operational excellenceLead and provide expertise in the areas of operations, training, talent development, business development, supply chain & logistics, health & safety, marketing and etcEstablish best SOPs for all stores to follow and ensure positive and consistent customer experience Create a sales-centric culture which focus on achieving financial goals but not compromising customer service levelEngage in regional meetings across Asia to ensure consistency in operational flowConsistently encourage innovation and cost effectiveness in the assigned regionsDirect P&L responsibilityDemonstrate ability to develop strategies and the delivery of outstanding business results skills & experiences required.Bachelor Degree in Business Administration or relevant disciplines15+ years of experience in sales and operations within the international restaurant and/or retail sectorFluency in Cantonese, Mandarin and English is requiredRegional exposure will have advantageGreat interpersonal, communications and sales management skillsAbility to work under pressure and multi taskTravel is required when it's safe and possible Interested parties, please apply directly with your most updated CV, current and expected salary package. Feel free to reach out to doris.wan@randstad.com if you have any questions.
    about the company. Our client is a U.S based food company with over 120 years of history. They are committed in making food with passion and making sure the world is treated with care - they only use high quality, carefully selected ingredients. They currently have restaurants and shops worldwide and what makes them extraordinary is the unique selection of flavors and seasonal specials. In order to cope with the business expansions and brand credibility, they are currently looking for a Head of Retail Operations to manage its Hong Kong and Taiwan business. about the team. You will be reporting into the General Manager of the region and work directly with store leaders on business operational management, supply chain, compliance and other relevant functions. You are required to be a Hong Kong local resident and based in the city. Travel is required only when it's safe and possible. about the job. Responsible for the growth of business via driving retail sales, e-platform and operational excellenceLead and provide expertise in the areas of operations, training, talent development, business development, supply chain & logistics, health & safety, marketing and etcEstablish best SOPs for all stores to follow and ensure positive and consistent customer experience Create a sales-centric culture which focus on achieving financial goals but not compromising customer service levelEngage in regional meetings across Asia to ensure consistency in operational flowConsistently encourage innovation and cost effectiveness in the assigned regionsDirect P&L responsibilityDemonstrate ability to develop strategies and the delivery of outstanding business results skills & experiences required.Bachelor Degree in Business Administration or relevant disciplines15+ years of experience in sales and operations within the international restaurant and/or retail sectorFluency in Cantonese, Mandarin and English is requiredRegional exposure will have advantageGreat interpersonal, communications and sales management skillsAbility to work under pressure and multi taskTravel is required when it's safe and possible Interested parties, please apply directly with your most updated CV, current and expected salary package. Feel free to reach out to doris.wan@randstad.com if you have any questions.
    • permanent
    • HK$70,000 - HK$120,000, per month, competitive package
    • full-time
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managersskills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
    about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managersskills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.

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