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3 jobs found for Customer service in Causeway Bay

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    • permanent
    • HK$15,000 - HK$30,000 per month
    • full-time
    about the company.Our client is a long-established global insurance firm with 14,000 dedicated employees. They are a non-life insurer with the largest insurance network in Asia. With its successful business model, our client is currently expanding and looking for a Customer Service (Senior) Associate. about the team.Join a team of 2-3 Report to the Head of CS 9-6pm with 5 working days a week about the job.You will be responsible for customer services, including building relationships, answering enquiries, deal with and resolve different problems with customers, agents and other parties in a timely and proper mannerYou will be manage customer enquiries and complaints from different channels including inbound call, email, etc.You will provide after-sales service to customers including policy endorsement and claims handlingYou will be supporting the CS managerYou will ensure service delivered meets the company standard and complies with internal and regulatory requirementsskills & experiences required.You are a Higher Diploma Holder or aboveIf you have experience in insurance / financial services, that would be a big plus If you are a holder of IIQE (Paper I & II), that would be a big plus You have 3+ years of experience in customer service / call center You are fluent in English and Cantonese You have good communication skills Interested candidates, please click APPLY NOW or send your updated resume to Vinnie Chan at vinnie.chan@randstad.com.hk
    about the company.Our client is a long-established global insurance firm with 14,000 dedicated employees. They are a non-life insurer with the largest insurance network in Asia. With its successful business model, our client is currently expanding and looking for a Customer Service (Senior) Associate. about the team.Join a team of 2-3 Report to the Head of CS 9-6pm with 5 working days a week about the job.You will be responsible for customer services, including building relationships, answering enquiries, deal with and resolve different problems with customers, agents and other parties in a timely and proper mannerYou will be manage customer enquiries and complaints from different channels including inbound call, email, etc.You will provide after-sales service to customers including policy endorsement and claims handlingYou will be supporting the CS managerYou will ensure service delivered meets the company standard and complies with internal and regulatory requirementsskills & experiences required.You are a Higher Diploma Holder or aboveIf you have experience in insurance / financial services, that would be a big plus If you are a holder of IIQE (Paper I & II), that would be a big plus You have 3+ years of experience in customer service / call center You are fluent in English and Cantonese You have good communication skills Interested candidates, please click APPLY NOW or send your updated resume to Vinnie Chan at vinnie.chan@randstad.com.hk
    • permanent
    • US$15,000 - US$30,000 per month
    • full-time
    about the company.Our client is a Hong Kong based property developer that focuses on high-end and luxury shopping malls. With its rapid expansion, our client is looking for (senior) customer services officers to serve their VIP customers. about the team.Young and dynamic team cultureon shift, no need overnight about the job.maintain company's reputation and image through providing excellent customer servicesHandle the daily operation, including handling enquiries and complaintsresponsible for administrative tasks, data entryskills & experiences required.around 3-5 years of experiences in luxury retail industry/mallcheerful and out-going personalityexcellent spoken English and Chinese (Cantonese and Mandarin)experience in MS Word and Excelcandidates with less experience will be considered as Officer Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    about the company.Our client is a Hong Kong based property developer that focuses on high-end and luxury shopping malls. With its rapid expansion, our client is looking for (senior) customer services officers to serve their VIP customers. about the team.Young and dynamic team cultureon shift, no need overnight about the job.maintain company's reputation and image through providing excellent customer servicesHandle the daily operation, including handling enquiries and complaintsresponsible for administrative tasks, data entryskills & experiences required.around 3-5 years of experiences in luxury retail industry/mallcheerful and out-going personalityexcellent spoken English and Chinese (Cantonese and Mandarin)experience in MS Word and Excelcandidates with less experience will be considered as Officer Interested candidates, please click APPLY NOW or send your updated resume to Elizabeth Ho at elizabeth.ho@randstad.com.hk
    • permanent
    • HK$15,000 - HK$50,000 per month
    • full-time
    about the company Would you like to be a part of an organisation that aims to touch the lives of 500 million people globally by 2030? At Randstad, we believe meaningful work changes peoples' lives and creates a brighter future. We provide careers that enable our staff to build long-term success. Supported by industry-leading training and development programmes, thought leadership resources and state-of-the-art technology, we promise to put human connection at the heart of our business. Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operation has been supporting people and organisations in realising their true potential for ten years, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, life sciences, sales, marketing & communications and supply chain & procurement. about the teamA team of 10Young and energetic about the role As an Associate Consultant at Randstad Hong Kong, you learn recruitment by getting to know your candidates, selling the best match and managing your talent pool by staying in regular contact with candidates.Responsible for the end-to-end recruitment delivery process for both clients and candidates.Responsible for sourcing junior to middle-level talents across different channels, to introduce to clientsConsult and provide market industry updates/knowledge to clients and candidatesDevelop, maintain and identify potential clients to grow your own portfolio of clientsUtilise networking, social media, cold calling to build your candidate & client database.Analyse client requirements & offer tailor-made solutionsDeliver high-quality recruitment consultancy and services to new and existing clientsContract negotiation with clientsLearn recruitment by getting to know your candidates, selling the best match and managing your talent pool by staying in regular contact with candidates.Market mapping, understanding and expertise within line of service skills and experienceDegree holder in Business / Communications / Marketing / Arts / HR or any related discipline1 year of client servicing / customer service work experience would be an advantageFresh graduates are welcome to applyEmbrace challenges and celebrate success and small winsFlexible, resourceful and with a positive mindsetMust be able to work in a fast-growing pace environmentResult-oriented and target driven, consistently meet both individual and team targetsStrong communication skills in Chinese and English with solid business development acumen is essential culture and benefits Aside from a highly competitive salary and commission structure, you will have access to a mobile allowance, hospital and outpatient benefits, performance bonus, extensive learning & development program and a structured individual development plan to fast-track your career. You will also have the pleasure of working in a very friendly, close-knit team. As a large organization, there is plenty of career opportunity. With a comprehensive training and induction program, we will ensure you are set up for success. We call it - Great People, Great Opportunities! Are you up for the challenge? Click on Apply Now or send your updated CV to scarlett.chan@randstad.com.hk
    about the company Would you like to be a part of an organisation that aims to touch the lives of 500 million people globally by 2030? At Randstad, we believe meaningful work changes peoples' lives and creates a brighter future. We provide careers that enable our staff to build long-term success. Supported by industry-leading training and development programmes, thought leadership resources and state-of-the-art technology, we promise to put human connection at the heart of our business. Randstad is a global leader in the HR services industry, with Asia-Pacific operations in Singapore, Malaysia, Hong Kong, China, Australia and New Zealand. Our Hong Kong operation has been supporting people and organisations in realising their true potential for ten years, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, business support, construction & property, engineering, human resources, technologies, life sciences, sales, marketing & communications and supply chain & procurement. about the teamA team of 10Young and energetic about the role As an Associate Consultant at Randstad Hong Kong, you learn recruitment by getting to know your candidates, selling the best match and managing your talent pool by staying in regular contact with candidates.Responsible for the end-to-end recruitment delivery process for both clients and candidates.Responsible for sourcing junior to middle-level talents across different channels, to introduce to clientsConsult and provide market industry updates/knowledge to clients and candidatesDevelop, maintain and identify potential clients to grow your own portfolio of clientsUtilise networking, social media, cold calling to build your candidate & client database.Analyse client requirements & offer tailor-made solutionsDeliver high-quality recruitment consultancy and services to new and existing clientsContract negotiation with clientsLearn recruitment by getting to know your candidates, selling the best match and managing your talent pool by staying in regular contact with candidates.Market mapping, understanding and expertise within line of service skills and experienceDegree holder in Business / Communications / Marketing / Arts / HR or any related discipline1 year of client servicing / customer service work experience would be an advantageFresh graduates are welcome to applyEmbrace challenges and celebrate success and small winsFlexible, resourceful and with a positive mindsetMust be able to work in a fast-growing pace environmentResult-oriented and target driven, consistently meet both individual and team targetsStrong communication skills in Chinese and English with solid business development acumen is essential culture and benefits Aside from a highly competitive salary and commission structure, you will have access to a mobile allowance, hospital and outpatient benefits, performance bonus, extensive learning & development program and a structured individual development plan to fast-track your career. You will also have the pleasure of working in a very friendly, close-knit team. As a large organization, there is plenty of career opportunity. With a comprehensive training and induction program, we will ensure you are set up for success. We call it - Great People, Great Opportunities! Are you up for the challenge? Click on Apply Now or send your updated CV to scarlett.chan@randstad.com.hk

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