3 Permanent Administration & business support found

Role Background As a Regional Client Service Officer, you will be responsible for handling customers’ inquiries and complaints around the globe, along with outbound calls/emails responding to clients and giving useful solutions. The ideal candidate should possess excellent communication skills, especially in English, a strong customer service mindset, and the ability to thrive in a fast-paced environment.Job Descriptions: Handle inbound calls/emails profes

Company and Team Background Our reputable client is seeking for an energetic and resilient individual to join their team as a Customer Service Advisor in their call center. The incumbent will be responsible for handling customers’ inquiries and complaints, delivering the utmost professionalism so as to ensure their overall satisfaction. The ideal candidate should possess excellent communication skills, a strong customer service mindset, and the ability to

Key Responsibilities:Manage general insurance inbound and outbound calls regarding customer enquiries and complaints generated from different touch points such as calls, emails, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care services Provide after-sales service to customers including p