46 jobs found for Customer

about the company.established global logistics and supply chain provider delivering end-to-end freight, warehousing, and e-commerce fulfillment solutions. Operating across international trade hubs, they offer a stable corporate environment, solid training programs, and excellent long-term career growth.about the team.You will join a supportive, collaborative, and fast-paced customer service team. The team focuses on delivering high-touch support and mainta

Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s

Join a leading international financial institution in Hong Kong as an Entry-Level Bank Teller. This exciting opportunity offers a gateway into retail banking, where you will manage counter transactions and ensure exceptional customer service. Build your banking career within a supportive environment that values compliance, professional growth, and operational excellence.about the company.Our client is a well-established international bank with a strong and

about the company.Established in 1995 as China’s first joint-venture investment bank, the firm is widely recognized as the country’s premier investment banking institution. Bridging Chinese capital markets with global financial hubs, it combines international standard practices with deep domestic expertise to deliver comprehensive financial services—spanning investment banking, equities, fixed income, asset management, and private wealth solutions.about th

about the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cus

Join an actively expanding bank across APAC region in Hong Kong. You will oversee end-to-end risk assessments, customer due diligence, and transaction monitoring, focusing on offshore structures like BVI and Cayman accounts. This role offers excellent career growth within a highly collaborative and structured regulatory framework.about the company.Our client is a well-established financial institution with a strong and growing footprint in Hong Kong. Known

Our client, a leading international private bank, is seeking a meticulous Contract Operations Officer to join their Wealth Management Operations & IT Department. Operating within Hong Kong’s dynamic financial hub, you will oversee essential KYC / AML screening, customer data maintenance, and account opening processes in compliance with local HKMA regulations. This 6-month contract role offers excellent exposure to private banking operations and wealth mana

about the job.Team Management & Daily Operations SupervisionLeadership & Supervision: Lead and guide the Customer Service team; fully supervise daily account operations, including online/offline account opening verification, fund deposits and withdrawals, information updates, and stock transfers.SOP & Process Optimization: Formulate, implement, and continuously optimize the department’s Standard Operating Procedures (SOPs) and service workflows to enhance

about the company.an established global provider of cross-border e-commerce, postal, and parcel logistics solutions. about the team.You will join a supportive, fast-paced customer operations team working closely with corporate clients, internal operations, and overseas offices to ensure smooth daily service delivery.about the job.Act as the main contact for corporate accounts, managing daily service inquiries, shipping requests, and quotes.Monitor internat

about the company.We are working with a sizable MNC client who has a strong presence in Europe and Asia. about the job.Analyze cost structures, market benchmarks, and routing options to set profitable pricing.Build and maintain pricing, cost, and routing models across product lines and customer segments.Generate customer rate cards and model margin and revenue impacts for commercial cases.Track actual financial performance against modeled assumptions to s

about the company.Our client is the flagship wealth management division of a premier Chinese investment banking group, holding a dominant position in mainland China and key international financial hubs like Hong Kong. Renowned for catering to high-net-worth individuals (HNWIs), ultra-high-net-worth families, and institutional clients, the firm combines deep regional market roots with global execution capabilities. Driven by sophisticated fintech infrastruc

Join a global logistics powerhouse driving seamless digital connectivity across the Asia-Pacific region. As a Technical Implementation Specialist, you will spearhead end-to-end B2B data-sharing deployments, linking international supply chain networks with commercial ecosystems. You will optimise client onboarding, manage REST/SOAP APIs, and lead regional integration workflows in a dynamic, multicultural environment.about the company.Our client is a premier

An exceptional opportunity has arisen for an experienced banking professional to join a leading regional bank in Southeast Asia as a Customer Service Manager. Based in Hong Kong, you will lead branch operations, oversee KYC processes, and manage a dedicated team to deliver premium service to high-net-worth clients.about the company.Our client is one of the largest regional banks in Southeast Asia and a market leader in corporate and business banking. With

Are you an experienced private banking operations professional looking to advance your career? A leading international banking group is seeking a talented individual to oversee client onboarding and AML screening. This role offers an excellent opportunity to manage key compliance processes and contribute to operational excellence in a supportive environment.about the company.Our client is a highly respected, rapidly growing international financial institut

about the company.Our client is a well-established and reputable banking group with a strong presence in Hong Kong. They offer a comprehensive suite of commercial and retail banking products, as well as wealth management, investment, and insurance services. Known for their stability, collaborative work environment, and commitment to excellence, they continuously invest in building a robust regulatory and compliance infrastructure.about the team.You will le

About the ClientOur client is a leading global health and life insurance provider, known for its strong market presence and customer-first ethos, they offer an exceptional environment for professional growth.Key ResponsibilitiesIndividual Portfolio Pricing: Direct and oversee the end-to-end pricing process for individual health products, ensuring all strategic decisions align with overall financial targets and risk appetite.Pricing Framework Development: D

about the company.Our client is a global consumer brand leader renowned for its premium, fast-moving retail products and international market leadership. To accelerate their digital growth in the region, they are seeking an experienced e-commerce commercial professional to drive their B2B digital portfolio in Hong Kong. about the team.This is an individual contributor positon and you will be directly report to the team head. about the job.Take full owners

Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and

Role Overview:2-Year Fast-Track Leadership Programme: Rotate across core underwriting, claims, and digital operations to graduate directly into an Assistant Manager role.about the job.Rotate through various core operational departments, including underwriting, claims, and digital transformation, to gain a comprehensive understanding of the insurance lifecycle.Engage closely with colleagues and seasoned professionals to establish a strong foundation for fut

about the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliant

Our client is a global leader in enterprise software, powering the operations of the world’s most innovative companies. Their next-generation, cloud-native suite of enterprise applications integrates finance, supply chain, HCM, CRM, and operations into a seamless, AI-driven ecosystem. As businesses face unprecedented pressure to modernize, their solutions deliver the agility, automation, and real-time insights they need to scale.We are seeking a high-calib

about the job.Settle and handle Personal Lines claims (specifically home and travel claims) effectively and efficiently in accordance with company philosophy, strategies, and policy terms.Set and monitor reserves adequately and timely, ensuring strict adherence to laid-down authority levels and compliance guidelines.Comply with claims instructions, deliver high-quality work, and maintain procedures throughout the claims handling process.Support the manager

MS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global la

Our client, a distinguished private bank and wealth management institution, is seeking a meticulous Wealth Management Operations Officer (6-Month Contract) to join their Wealth Management Operations & Private Banking Department in Hong Kong. In this role, you will provide vital clerical and operational support, managing KYC / CDD reviews, account opening procedures, and remittance verification in compliance with local regulations. This opportunity is ideal

Leading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic Sal

An exceptional opportunity has arisen for a high-calibre executive to join a fast-growing technology leader as the Head of AI Engineering. Reporting directly to the Chief Technology Officer (CTO), the successful candidate will spearhead a premier, 100-person multidisciplinary engineering division, dual-tracking the architecture of a core enterprise Agentic AI platform alongside highly commercial, vertical-specific AI products.about the company.Our client i

about the company.Our client is a highly respected, rapidly expanding top teir internation bank with a strong footprint in Hong Kong. Known for their premier client service and comprehensive product suite, they provide a stable and prestigious platform for financial professionals to thrive. They commit to long-term career development and offer an outstanding transition program for premier bankers.about the team.You will join a dynamic, collaborative, and h

A prestigious international banking group is seeking a seasoned leader to drive their Trade Finance Operations team in Hong Kong. This critical role oversees end-to-end import/export processing, risk management, and digital transformation initiatives. You will champion operational excellence, mentor a high-performing team, and ensure strict compliance with internal bank policies and global regulatory standards.about the company.Our client is a well-establi

about the company.Our client is a highly prominent, globally recognised healthcare and insurance group with a deeply established market presence in Hong Kong. Known for their customer-centric digital innovations and large-scale healthcare service networks, they combine an extensive international corporate heritage with a stable, professional, and forward-thinking working environment. They offer an exceptional capital-backed platform that champions technolo

about the company.Our client is a highly respected, globally recognized telecommunications and ICT solutions giant. Renowned for delivering elite-tier enterprise network and data infrastructure services across the region, they offer a secure, forward-thinking environment with a strong emphasis on continuous employee development. Due to ongoing infrastructure expansion, they are now looking for a seasoned technical leader to spearhead their cutting-edge fac