45 jobs found for Customer

about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign

about the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cus

Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s

Join a leading international financial institution in Hong Kong as an Entry-Level Bank Teller. This exciting opportunity offers a gateway into retail banking, where you will manage counter transactions and ensure exceptional customer service. Build your banking career within a supportive environment that values compliance, professional growth, and operational excellence.about the company.Our client is a well-established international bank with a strong and

about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign

Our client, a leading international private bank, is seeking a meticulous Contract Operations Officer to join their Wealth Management Operations & IT Department. Operating within Hong Kong’s dynamic financial hub, you will oversee essential KYC / AML screening, customer data maintenance, and account opening processes in compliance with local HKMA regulations. This 6-month contract role offers excellent exposure to private banking operations and wealth mana

about the company.Our client is a well-established international corporate banking group with a strong footprint across the Asia-Pacific region. Renowned for its stable growth, comprehensive financial services, and commitment to regulatory excellence, the bank provides a secure and dynamic environment for compliance professionals looking to build long-term careers in financial crime compliance.about the team.You will join a collaborative, fast-paced, and h

Join an actively expanding bank across APAC region in Hong Kong. You will oversee end-to-end risk assessments, customer due diligence, and transaction monitoring, focusing on offshore structures like BVI and Cayman accounts. This role offers excellent career growth within a highly collaborative and structured regulatory framework.about the company.Our client is a well-established financial institution with a strong and growing footprint in Hong Kong. Known

Join a global logistics powerhouse driving seamless digital connectivity across the Asia-Pacific region. As a Technical Implementation Specialist, you will spearhead end-to-end B2B data-sharing deployments, linking international supply chain networks with commercial ecosystems. You will optimise client onboarding, manage REST/SOAP APIs, and lead regional integration workflows in a dynamic, multicultural environment.about the company.Our client is a premier

An exceptional opportunity has arisen for an experienced banking professional to join a leading regional bank in Southeast Asia as a Customer Service Manager. Based in Hong Kong, you will lead branch operations, oversee KYC processes, and manage a dedicated team to deliver premium service to high-net-worth clients.about the company.Our client is one of the largest regional banks in Southeast Asia and a market leader in corporate and business banking. With

Are you an experienced private banking operations professional looking to advance your career? A leading international banking group is seeking a talented individual to oversee client onboarding and AML screening. This role offers an excellent opportunity to manage key compliance processes and contribute to operational excellence in a supportive environment.about the company.Our client is a highly respected, rapidly growing international financial institut

About the ClientOur client is a leading global health and life insurance provider, known for its strong market presence and customer-first ethos, they offer an exceptional environment for professional growth.Key ResponsibilitiesIndividual Portfolio Pricing: Direct and oversee the end-to-end pricing process for individual health products, ensuring all strategic decisions align with overall financial targets and risk appetite.Pricing Framework Development: D

about the company.Our client is a global consumer brand leader renowned for its premium, fast-moving retail products and international market leadership. To accelerate their digital growth in the region, they are seeking an experienced e-commerce commercial professional to drive their B2B digital portfolio in Hong Kong. about the team.This is an individual contributor positon and you will be directly report to the team head. about the job.Take full owners

Role Overview:2-Year Fast-Track Leadership Programme: Rotate across core underwriting, claims, and digital operations to graduate directly into an Assistant Manager role.about the job.Rotate through various core operational departments, including underwriting, claims, and digital transformation, to gain a comprehensive understanding of the insurance lifecycle.Engage closely with colleagues and seasoned professionals to establish a strong foundation for fut

about the company.We are partnering with a global powerhouse in the Orthopaedics sector, renowned for its cutting-edge surgical solutions and commitment to improving patient outcomes. We are seeking a high-caliber Senior Product Specialist to drive the commercial and clinical success of their Trauma and Spine portfolio in Hong Kong. This is an exceptional opportunity for a sales professional who thrives in the fast-paced environment of the Operating Theatr

about the company.We are partnering with a global powerhouse in the Orthopaedics sector, renowned for its cutting-edge surgical solutions and commitment to improving patient outcomes. We are seeking a high-caliber Senior Product Specialist to drive the commercial and clinical success of their Trauma and Spine portfolio in Hong Kong. This is an exceptional opportunity for a sales professional who thrives in the fast-paced environment of the Operating Theatr

Our client is a global leader in enterprise software, powering the operations of the world’s most innovative companies. Their next-generation, cloud-native suite of enterprise applications integrates finance, supply chain, HCM, CRM, and operations into a seamless, AI-driven ecosystem. As businesses face unprecedented pressure to modernize, their solutions deliver the agility, automation, and real-time insights they need to scale.We are seeking a high-calib

Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and

about the company.Our client is a tier-one international banking corporation with a powerful global footprint and a reputation for excellence in institutional financial services. Widely recognised for its robust market presence and employee-centric culture, the bank provides an exceptional platform for long-term career progression, operational innovation, and comprehensive professional development.about the team.You will join an elite, collaborative Busine

about the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliant

Our client, a distinguished private bank and wealth management institution, is seeking a meticulous Wealth Management Operations Officer (6-Month Contract) to join their Wealth Management Operations & Private Banking Department in Hong Kong. In this role, you will provide vital clerical and operational support, managing KYC / CDD reviews, account opening procedures, and remittance verification in compliance with local regulations. This opportunity is ideal

about the company.We are partnering with a fast-growing medical device innovator dedicated to revolutionizing gastroenterology through high-performance, intuitive tools. In search of a strategic and commercially-minded Regional Product Manager, this role offers the opportunity to join a professional, purpose-driven culture focused on enhancing clinical outcomes and patient well-being. This is an exciting opportunity for an individual passionate about medic

about the company.Our clients are leading, globally recognized financial institutions with extensive footprints across Asia and the US. Regarded as premier financial bridges within the commercial banking and brokerage sectors, they boast a reputation for sustained growth, enterprise, and absolute integrity. They offer a collaborative, multicultural environment dedicated to expanding employee potential and career advancement. about the team.You will join an

Leading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic Sal

MS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global la

about the company.Our client is a highly respected, rapidly expanding top teir internation bank with a strong footprint in Hong Kong. Known for their premier client service and comprehensive product suite, they provide a stable and prestigious platform for financial professionals to thrive. They commit to long-term career development and offer an outstanding transition program for premier bankers.about the team.You will join a dynamic, collaborative, and h

Key ResponsibilitiesRelationship Management: Acquire and manage key relationships with local and Mainland Chinese Visitor (MCV) clients to hit business targets.Broker Onboarding & Operations: Help find and onboard new brokers, handle due diligence, and coordinate broker commissions.Internal Coordination: Partner with internal teams to keep services running smoothly and aligned with business goals.Market Insights: Gather feedback on competitor activities, c

An exceptional opportunity has arisen for a high-calibre executive to join a fast-growing technology leader as the Head of AI Engineering. Reporting directly to the Chief Technology Officer (CTO), the successful candidate will spearhead a premier, 100-person multidisciplinary engineering division, dual-tracking the architecture of a core enterprise Agentic AI platform alongside highly commercial, vertical-specific AI products.about the company.Our client i

A prestigious international banking group is seeking a seasoned leader to drive their Trade Finance Operations team in Hong Kong. This critical role oversees end-to-end import/export processing, risk management, and digital transformation initiatives. You will champion operational excellence, mentor a high-performing team, and ensure strict compliance with internal bank policies and global regulatory standards.about the company.Our client is a well-establi

about the company.Our client is a premier, highly reputable financial institution in Hong Kong, fully backed by a prestigious, multi-billion dollar diversified corporate conglomerate ecosystem. The firm is a recognized market leader dedicated to providing institutional-grade wealth management, asset protection, multi-generational legacy preservation, and comprehensive retirement solutions. With deep regional roots and a massive corporate footprint, they em