about the company.
Our client is a global leader in freight forwarding services. With an extensive international network, the organisation delivers high-quality supply chain and logistics solutions across global markets, fostering a culture of performance, operational excellence, and customer satisfaction.
about the team.
You will join a flexible, cooperative sales team based in Hong Kong. Working closely with customer service assistants and regional management, the team focuses on market expansion, customer retention, and maintaining high service standards across all import and export service lines.
about the job.
- Canvas and secure new accounts to expand the customer base across local and international markets
- Promote import and export freight forwarding services offered
- Manage and develop existing customer accounts to increase trade volume and drive revenue growth
- Conduct regular customer visits in alignment with weekly and monthly sales targets
- Ensure customer profiles are meticulously maintained and updated for effective customer service outreach
- Monitor and follow up on customer service outbound calls weekly to maximize business lead conversion
- Prepare monthly sales plans, manage volume fluctuations, and develop strategies to recover lost accounts
- Conduct market research to build market intelligence databases and optimize pricing structures
- Prepare custom quotations, manage sales campaigns, and guide customer service assistants with target lead details
- Review, prepare, and present monthly sales performance reports during management meetings
skills & experiences required.
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