Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col
Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col
Responsibilities:Review, analyze, accept or reject risks of businessDevelop and maintain relationships with producers to encourage the submission of targeted business, obtain necessary underwriting information and promote satisfactory serviceIdentify process improvement plan, provide comments and feedback to any blockagesRequirements:Bachelor’s degree, preferred in Insurance & Risk ManagementMature, independent, self-motivated with strong interpersonal ski
Responsibilities:Review, analyze, accept or reject risks of businessDevelop and maintain relationships with producers to encourage the submission of targeted business, obtain necessary underwriting information and promote satisfactory serviceIdentify process improvement plan, provide comments and feedback to any blockagesRequirements:Bachelor’s degree, preferred in Insurance & Risk ManagementMature, independent, self-motivated with strong interpersonal ski
The Opportunity: As a Medical Claims Officer, you will be responsible for the accurate and timely assessment and processing of medical insurance claims. You will play a vital role in ensuring our policyholders receive the support and benefits they are entitled to, directly impacting their experience during times of need. Key Responsibilities: Assess, verify, and process medical insurance claims (e.g., inpatient, outpatient, hospitalisation, surgical proced
The Opportunity: As a Medical Claims Officer, you will be responsible for the accurate and timely assessment and processing of medical insurance claims. You will play a vital role in ensuring our policyholders receive the support and benefits they are entitled to, directly impacting their experience during times of need. Key Responsibilities: Assess, verify, and process medical insurance claims (e.g., inpatient, outpatient, hospitalisation, surgical proced
The Role Overview:This role involves leading competitive analysis, developing sales content, and fostering strong relationships with referral partners and insurers.Key Responsibilities:Drive Distribution & Sales: Oversee product distribution, lead sales initiatives (e.g., cross-selling, up-selling), and collaborate with Marketing to launch targeted campaigns. Utilize data to develop sales strategies and compelling product materials for the salesforce. Prov
The Role Overview:This role involves leading competitive analysis, developing sales content, and fostering strong relationships with referral partners and insurers.Key Responsibilities:Drive Distribution & Sales: Oversee product distribution, lead sales initiatives (e.g., cross-selling, up-selling), and collaborate with Marketing to launch targeted campaigns. Utilize data to develop sales strategies and compelling product materials for the salesforce. Prov
Role Overview: This individual will play a key part in fostering market expansion, elevating our brand's standing, and enriching the client journey for our esteemed clientele.Key Responsibilities:Market Penetration & Expansion: Support the formulation and implementation of strategic initiatives designed to capture and grow our presence within the HNW client base. Collaborate with both external collaborators and internal departments to jointly create bespok
Role Overview: This individual will play a key part in fostering market expansion, elevating our brand's standing, and enriching the client journey for our esteemed clientele.Key Responsibilities:Market Penetration & Expansion: Support the formulation and implementation of strategic initiatives designed to capture and grow our presence within the HNW client base. Collaborate with both external collaborators and internal departments to jointly create bespok
Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip
Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip
Elevate Your Career: Assistant Account Manager (General Insurance) – B2B FocusAre you a seasoned General Insurance professional with a passion for building client relationships and a knack for managing complex corporate accounts? Join our dynamic team at a leading global insurance brokerage where you will be empowered to act as a trusted advisor to businesses, not just a service provider. This is a rare opportunity to leverage your expertise in a role tha
Elevate Your Career: Assistant Account Manager (General Insurance) – B2B FocusAre you a seasoned General Insurance professional with a passion for building client relationships and a knack for managing complex corporate accounts? Join our dynamic team at a leading global insurance brokerage where you will be empowered to act as a trusted advisor to businesses, not just a service provider. This is a rare opportunity to leverage your expertise in a role tha
My client, a leading insurance firm, is looking for a results-driven professional to leverage advanced analytics and machine learning to drive business decisions and enhance customer experiences. You'll optimize processes and contribute to the company's digital transformation in the insurance industry. Collaborate with cross-functional teams, applying data-driven insights to diverse business challenges. This role is vital for the strategic growth. about th
My client, a leading insurance firm, is looking for a results-driven professional to leverage advanced analytics and machine learning to drive business decisions and enhance customer experiences. You'll optimize processes and contribute to the company's digital transformation in the insurance industry. Collaborate with cross-functional teams, applying data-driven insights to diverse business challenges. This role is vital for the strategic growth. about th
Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E
Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E
Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a
Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a
Our client, a leading insurance company, is looking for a (Senior) Project Manager to manage complex projects, budgets, and teams, focusing on HNW clients and business strategy.about the job.Deliver complex and large-scale programs and projects that align with the company's strategy.Oversee project delivery, ensuring timely resolution of issues and mitigation of risks.Lead and motivate project teams to complete tasks and deliverables on time and within bud
Our client, a leading insurance company, is looking for a (Senior) Project Manager to manage complex projects, budgets, and teams, focusing on HNW clients and business strategy.about the job.Deliver complex and large-scale programs and projects that align with the company's strategy.Oversee project delivery, ensuring timely resolution of issues and mitigation of risks.Lead and motivate project teams to complete tasks and deliverables on time and within bud
about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business
about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business
Strategic Partner: Assistant Account Manager (Employee Benefits)Are you a seasoned insurance professional passionate about crafting comprehensive benefits solutions for corporate clients? Join our team at a leading global insurance brokerage and become a vital partner to businesses, helping them attract and retain top talent through innovative employee benefits programs. This is a unique opportunity to leverage your expertise in a role that blends strate
Strategic Partner: Assistant Account Manager (Employee Benefits)Are you a seasoned insurance professional passionate about crafting comprehensive benefits solutions for corporate clients? Join our team at a leading global insurance brokerage and become a vital partner to businesses, helping them attract and retain top talent through innovative employee benefits programs. This is a unique opportunity to leverage your expertise in a role that blends strate
Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
about the company.A top-tier multinational insurance group in Hong Kong is looking for a seasoned professional to step into a key leadership position as an Assistant Claim Manager for their Life Claims division.You will be instrumental in guiding the team, taking ownership of complex and sensitive claim assessments, and shaping the future of our claims process through system enhancements and strategic projects. If you are a proactive leader with deep exper
about the company.A top-tier multinational insurance group in Hong Kong is looking for a seasoned professional to step into a key leadership position as an Assistant Claim Manager for their Life Claims division.You will be instrumental in guiding the team, taking ownership of complex and sensitive claim assessments, and shaping the future of our claims process through system enhancements and strategic projects. If you are a proactive leader with deep exper
Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a
Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a
Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t
Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t
about the company.My client is a leading insurance company and they are looking for Analyst, Communications & Event to join their winning team.about the job.Assist to plan and organise events, conference, seminars or activities and promotional campaigns in relation to agency activitiesPrepare communication materials and RSVP lists and provide on-site event support to ensure events run smoothlyCo-ordinate with vendors and external stakeholders for the arran
about the company.My client is a leading insurance company and they are looking for Analyst, Communications & Event to join their winning team.about the job.Assist to plan and organise events, conference, seminars or activities and promotional campaigns in relation to agency activitiesPrepare communication materials and RSVP lists and provide on-site event support to ensure events run smoothlyCo-ordinate with vendors and external stakeholders for the arran
about the company.We're currently partnering with a specialty healthcare clinic in finding a newly created General Manager to further expand their awareness and growth potential in the Hong Kong market. The General Manager will be responsible for the day-to-day operations combined with the element of business development and marketing to strategically grow the presence and awareness of the clinic's service in Hong Kong, partnering with insurance and/or hos
about the company.We're currently partnering with a specialty healthcare clinic in finding a newly created General Manager to further expand their awareness and growth potential in the Hong Kong market. The General Manager will be responsible for the day-to-day operations combined with the element of business development and marketing to strategically grow the presence and awareness of the clinic's service in Hong Kong, partnering with insurance and/or hos
Role Overview:The role involves assessing and approving claims in accordance with company guidelines, monitoring daily operations to ensure efficient claims processing, and meeting service turnaround times.Key Responsibilities:Evaluate and approve claims according to company policies.Oversee daily operations of claims investigations to ensure efficient processing.Meet turnaround times and achieve service level agreements (SLAs) for claims.Address inquiries
Role Overview:The role involves assessing and approving claims in accordance with company guidelines, monitoring daily operations to ensure efficient claims processing, and meeting service turnaround times.Key Responsibilities:Evaluate and approve claims according to company policies.Oversee daily operations of claims investigations to ensure efficient processing.Meet turnaround times and achieve service level agreements (SLAs) for claims.Address inquiries
Senior Officer, Marketing and Promotion (HNW Segment)This is an exciting opportunity for an experienced and ambitious marketing professional who is passionate about creating exclusive brand experiences and driving business growth through high-impact initiatives, with a strong focus on event marketing. Key Responsibilities:Your role will be at the intersection of brand strategy, client engagement, and business growth, with a primary focus on executing excep
Senior Officer, Marketing and Promotion (HNW Segment)This is an exciting opportunity for an experienced and ambitious marketing professional who is passionate about creating exclusive brand experiences and driving business growth through high-impact initiatives, with a strong focus on event marketing. Key Responsibilities:Your role will be at the intersection of brand strategy, client engagement, and business growth, with a primary focus on executing excep
The Opportunity:This is your chance to move beyond the routine. We are hiring a Life & Health Claims Professional to handle a portfolio of high-value, complex claims. If you're a detail-oriented expert who enjoys tackling intricate inpatient cases and providing personalized service, this is the perfect role for you. This position is for those who are passionate about solving unique claims challenges, not just processing high volumes. What You'll Do:Indepen
The Opportunity:This is your chance to move beyond the routine. We are hiring a Life & Health Claims Professional to handle a portfolio of high-value, complex claims. If you're a detail-oriented expert who enjoys tackling intricate inpatient cases and providing personalized service, this is the perfect role for you. This position is for those who are passionate about solving unique claims challenges, not just processing high volumes. What You'll Do:Indepen
about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business
about the company.The hiring company is market leader and would like to hire advisory talent to join their team to provide innovative tech-savvy solutions for the business, target to transform the operations.about the job.Managing business stakeholders, leading business transformation, designing and delivering end-to-end technology solutions (including those using GenAI), and managing offshore teams in an agile setting.Act as a Emerging Technology Business
about the company.A global leader in insurance and asset management. It offers a wide range of services, including life, health, and property insurance, as well as wealth management and retirement solutions. With a presence in numerous countries, it is one of the world's largest financial services companies.about the job.Collaborate with stakeholders to understand project needs and specifications.Manage the full procurement life-cycle, including sourcing,
about the company.A global leader in insurance and asset management. It offers a wide range of services, including life, health, and property insurance, as well as wealth management and retirement solutions. With a presence in numerous countries, it is one of the world's largest financial services companies.about the job.Collaborate with stakeholders to understand project needs and specifications.Manage the full procurement life-cycle, including sourcing,
about the company.Our client is a stable and growing SME committed to fostering a positive and employee-centric workplace. In this key role, you will join a collaborative team, reporting directly to senior management and working closely with all department heads. This structure offers a fantastic opportunity to make a direct impact on the business and provides a strong platform for long-term career development.about the job.Drive and manage the end-to-end
about the company.Our client is a stable and growing SME committed to fostering a positive and employee-centric workplace. In this key role, you will join a collaborative team, reporting directly to senior management and working closely with all department heads. This structure offers a fantastic opportunity to make a direct impact on the business and provides a strong platform for long-term career development.about the job.Drive and manage the end-to-end
about the company.The hiring company is looking for (senior) business analyst to join the team to revamp the system for various teams.about the job.Gather and document business needs from stakeholders.Plan and execute User Acceptance Testing (UAT), including test scenarios and defect tracking.Develop supporting documentation like user manuals and process flows.Create detailed Business Requirements Documents (BRDs).Facilitate communication between stakehold
about the company.The hiring company is looking for (senior) business analyst to join the team to revamp the system for various teams.about the job.Gather and document business needs from stakeholders.Plan and execute User Acceptance Testing (UAT), including test scenarios and defect tracking.Develop supporting documentation like user manuals and process flows.Create detailed Business Requirements Documents (BRDs).Facilitate communication between stakehold
about the company.The company offers an attractive remuneration package, including a 13-month salary, discretionary incentive payments, and sales commissions.Employees enjoy a 5-day work week, 15 days of annual leave plus a birthday leave, and additional leave days based on tenure.The company provides medical and life insurance, as well as a phone plan with device and data benefits. about the team.The role requires the ability to work in a multicultural en
about the company.The company offers an attractive remuneration package, including a 13-month salary, discretionary incentive payments, and sales commissions.Employees enjoy a 5-day work week, 15 days of annual leave plus a birthday leave, and additional leave days based on tenure.The company provides medical and life insurance, as well as a phone plan with device and data benefits. about the team.The role requires the ability to work in a multicultural en
about the company.Established Insurance Firm.about the job.Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).Coll
about the company.Established Insurance Firm.about the job.Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies.Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs).Coll
Our client is a leading specialist outpatient clinic, currently looking for an experienced clinic manager to manage all daily operational mattersJob ResponsibilitiesLead and manage daily clinic functions, covering administrative tasks and staff allocation.Optimise the use of doctor consultation rooms and fulfil daily clinical staffing requirements.Monitor regulatory affairs and collaborate with stakeholders to ensure adherence to company and external regu
Our client is a leading specialist outpatient clinic, currently looking for an experienced clinic manager to manage all daily operational mattersJob ResponsibilitiesLead and manage daily clinic functions, covering administrative tasks and staff allocation.Optimise the use of doctor consultation rooms and fulfil daily clinical staffing requirements.Monitor regulatory affairs and collaborate with stakeholders to ensure adherence to company and external regu