2 Permanent Insurance jobs found in Hong Kong

Key Responsibilities:Handle members movement update and premium adjustment issuance Provide daily supports on medical card issuance and mailings Handle administration in a timely and effective manner Liaise, co-ordinate and work with related partners for policy admin issuesParticipate in system enhancements and ad-hoc projects as assigned by the ManagerProvide teammates/superior with supports on routine operationsHandle inquiries related to Group medica

Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s