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7 jobs found for operations

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    • permanent
    • HK$110,000 - HK$130,000, per month, 5 months bonus
    • full-time
    about the companyYou will join a top china-incorporated insurance company that provides life insurance and annuity products. about the jobYou will oversee and lead the department, including the Call Centre, Customer Service Centre, Customer Compliment and Complaint Management Team, Project Team and Policy Servicing Team, to achieve the company's mission and goals.You will ensure smooth operation of all Customer Servicing functions and Policy Servicing pr
    about the companyYou will join a top china-incorporated insurance company that provides life insurance and annuity products. about the jobYou will oversee and lead the department, including the Call Centre, Customer Service Centre, Customer Compliment and Complaint Management Team, Project Team and Policy Servicing Team, to achieve the company's mission and goals.You will ensure smooth operation of all Customer Servicing functions and Policy Servicing pr
    • permanent
    • HK$70,000 - HK$90,000, per month, 3 months bonus
    • full-time
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead the team in providing professional advice and outstanding customer and partnership service and to achieve the company objective.You will ensure smooth flow in customer and partnership service functions (including service teams for both offices) to support business growth and to provide excellent services to our worki
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead the team in providing professional advice and outstanding customer and partnership service and to achieve the company objective.You will ensure smooth flow in customer and partnership service functions (including service teams for both offices) to support business growth and to provide excellent services to our worki
    • permanent
    • HK$25,000 - HK$30,000, per month, bonus
    • full-time
    about the companyYou will join one of the world's largest global insurance providers. about the jobYou will deliver effective anti-claims fraud services to the claims department.You will assist the Head of Claims excellence in developing strategies and work with claims managers to execute them effectively. You will handle fraud data to provide information for management to review, promote and develop claims fraud strategy.You will manage highly complex fr
    about the companyYou will join one of the world's largest global insurance providers. about the jobYou will deliver effective anti-claims fraud services to the claims department.You will assist the Head of Claims excellence in developing strategies and work with claims managers to execute them effectively. You will handle fraud data to provide information for management to review, promote and develop claims fraud strategy.You will manage highly complex fr
    • permanent
    • HK$25,000 - HK$40,000 per month
    • full-time
    about the company. You will join one of the world's largest privately held insurance brokerage firms, providing insurance, risk management, employee benefits and retirement services.about the job. Work on assigned new life product implementation on time and within budgetPrepare delivery documentations (Meeting minutes, Business Requirement Documents, UAT plan & sign off documents, User Manuals etc) Provide business analysis and UAT services in assigned del
    about the company. You will join one of the world's largest privately held insurance brokerage firms, providing insurance, risk management, employee benefits and retirement services.about the job. Work on assigned new life product implementation on time and within budgetPrepare delivery documentations (Meeting minutes, Business Requirement Documents, UAT plan & sign off documents, User Manuals etc) Provide business analysis and UAT services in assigned del
    • permanent
    • HK$60,000 - HK$80,000, per month, 3 months bonus
    • full-time
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead the team in providing professional advice and outstanding customer and partnership service and to achieve the company objective.You will ensure smooth flow in customer and partnership service functions (including service teams for both offices) to support business growth and to provide excellent services to our work
    about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will lead the team in providing professional advice and outstanding customer and partnership service and to achieve the company objective.You will ensure smooth flow in customer and partnership service functions (including service teams for both offices) to support business growth and to provide excellent services to our work
    • permanent
    • HK$35,000 - HK$40,000, per month, bonus
    • full-time
    about the jobYou will supervise, coach and monitor day-to-day CS team operations (inbound/outbound calls, emails, correspondences, walk-in services & post sales call) to ensure all KPIs, regulatory requirements and service standards are consistently met and continuously uplifted. You will prepare a manpower plan to meet service demand and be prepared to directly handle CS team tasks when needed.You will develop and regularly review service manuals, standa
    about the jobYou will supervise, coach and monitor day-to-day CS team operations (inbound/outbound calls, emails, correspondences, walk-in services & post sales call) to ensure all KPIs, regulatory requirements and service standards are consistently met and continuously uplifted. You will prepare a manpower plan to meet service demand and be prepared to directly handle CS team tasks when needed.You will develop and regularly review service manuals, standa
    • permanent
    • HK$40,000 - HK$45,000, per month, bonus
    • full-time
    about the jobYou will revamp operations’ quality assurance (QA) program methodology in NB, PA and Claims with periodic and thematic QA. You will maintain a register of errors identified and work with functional managers to perform root cause analysis and rectification to prevent recurrence.You will work with functional managers, CS team and stakeholders to solicit and implement ideas to uplift customer/broker experience enhancement.You will coordinate gap
    about the jobYou will revamp operations’ quality assurance (QA) program methodology in NB, PA and Claims with periodic and thematic QA. You will maintain a register of errors identified and work with functional managers to perform root cause analysis and rectification to prevent recurrence.You will work with functional managers, CS team and stakeholders to solicit and implement ideas to uplift customer/broker experience enhancement.You will coordinate gap

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