about the job Drive to provide quality case advisory service to accelerate closing of new business, POS and claims submissionIdentify needs of selected business partners/ segments; design and provide customized operations supportLiaise, monitor and enhance service quality of Contact Centre and other partner operations enquiry platform to fit the needs of business partnersDrive implementation and communication of operations guidelines for business partners
about the job Drive to provide quality case advisory service to accelerate closing of new business, POS and claims submissionIdentify needs of selected business partners/ segments; design and provide customized operations supportLiaise, monitor and enhance service quality of Contact Centre and other partner operations enquiry platform to fit the needs of business partnersDrive implementation and communication of operations guidelines for business partners
about the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respective
about the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respective
about the jobYou will conduct underwriting on New Business applications of Life Insurance.You will regularly revise UW guidelines, workflows and practices to enhance market competitiveness and comply with regulatory requirements. You will participate in various UW projects including system enhancement and product development. You will handle UW enquiries from distribution channels. You will provide mentorship and review cases from junior underwriters. skil
about the jobYou will conduct underwriting on New Business applications of Life Insurance.You will regularly revise UW guidelines, workflows and practices to enhance market competitiveness and comply with regulatory requirements. You will participate in various UW projects including system enhancement and product development. You will handle UW enquiries from distribution channels. You will provide mentorship and review cases from junior underwriters. skil
about the jobYou will conduct underwriting on New Business applications of Life Insurance. You will perform analysis on the UW engine to identify relevant issues and risks. You will review and revise the underwriting rulebook to facilitate further automation.You will review user requirements to ensure the functional design meets the users’ expectations. You will draft test plans on UW rules for UAT tests. You will provide internal training with self-design
about the jobYou will conduct underwriting on New Business applications of Life Insurance. You will perform analysis on the UW engine to identify relevant issues and risks. You will review and revise the underwriting rulebook to facilitate further automation.You will review user requirements to ensure the functional design meets the users’ expectations. You will draft test plans on UW rules for UAT tests. You will provide internal training with self-design
about the jobYou will assist the manager in the team's daily operations. You will assess Life / Individual Medical claims. You will handle claims enquiries and complaints from internal teams. You will participate in several projects with key focus on system and workflow enhancements. You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are with 1+ years experience in Life Insurance or H
about the jobYou will assist the manager in the team's daily operations. You will assess Life / Individual Medical claims. You will handle claims enquiries and complaints from internal teams. You will participate in several projects with key focus on system and workflow enhancements. You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are with 1+ years experience in Life Insurance or H
about the jobYou will assist the Manager in the team's daily operations.You will assess EB Inpatient Medical claims cases (incl. appeal & complaint cases.).You will provide mentorship and technical support to junior claims handlers (incl. reviewing cases & delivering training). You will work closely with distribution / policy admin teams on new business / renewal. You will participate in several projects: guideline & workflow enhancements, etc. skills & ex
about the jobYou will assist the Manager in the team's daily operations.You will assess EB Inpatient Medical claims cases (incl. appeal & complaint cases.).You will provide mentorship and technical support to junior claims handlers (incl. reviewing cases & delivering training). You will work closely with distribution / policy admin teams on new business / renewal. You will participate in several projects: guideline & workflow enhancements, etc. skills & ex
about the jobYou will perform underwriting on the new business and renewal applications of Property insurance. You will conduct regular reviews on portfolio performance to achieve business strategic targets. You will work closely with distributors (agents & brokers) to provide business support on business acquisition and retention. You will participate in negotiations with reinsurers on all facultative reinsurance purchases & strategy. You will establish a
about the jobYou will perform underwriting on the new business and renewal applications of Property insurance. You will conduct regular reviews on portfolio performance to achieve business strategic targets. You will work closely with distributors (agents & brokers) to provide business support on business acquisition and retention. You will participate in negotiations with reinsurers on all facultative reinsurance purchases & strategy. You will establish a
about the jobYou will assist managers in the department's daily operations.You will perform underwriting on Property insurance policies. You will work closely with distribution channels and offer necessary business support.You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are with 1+ years experience in General Insurance, preferably with Commercial Lines experience. You have strong a
about the jobYou will assist managers in the department's daily operations.You will perform underwriting on Property insurance policies. You will work closely with distribution channels and offer necessary business support.You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are with 1+ years experience in General Insurance, preferably with Commercial Lines experience. You have strong a
about the job Handle inbound / outbound customers’ enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management revi
about the job Handle inbound / outbound customers’ enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management revi
about the job Assist the sales head on implementation and execution of the business plans and initiativesPromote Company brand and products to assigned corporate clients via corporate activitiesDevelop and acquire new business to deepen relationships with existing and potential clients via assigned corporate client member base of designated brokerage partnerStrengthen and maintain a good relationship with respective partners and their key personals to driv
about the job Assist the sales head on implementation and execution of the business plans and initiativesPromote Company brand and products to assigned corporate clients via corporate activitiesDevelop and acquire new business to deepen relationships with existing and potential clients via assigned corporate client member base of designated brokerage partnerStrengthen and maintain a good relationship with respective partners and their key personals to driv
about the job Develop and maintain strong relationships with insurance vendors, serving as the primary point of contact for vendor-related mattersCollaborate with internal stakeholders to identify insurance vendor requirements and ensure alignment with organizational objectivesConduct vendor selection processes, including RFIs and vendor evaluations, to identify suitable insurance vendors for various lines of coverageNegotiate and manage insurance vendor
about the job Develop and maintain strong relationships with insurance vendors, serving as the primary point of contact for vendor-related mattersCollaborate with internal stakeholders to identify insurance vendor requirements and ensure alignment with organizational objectivesConduct vendor selection processes, including RFIs and vendor evaluations, to identify suitable insurance vendors for various lines of coverageNegotiate and manage insurance vendor
about the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing v
about the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing v
about the company.A leading insurance group is looking for candidates to joining their team as a Vice Presient in Business Planning. As a leader in the industry, a comprehensive package could be expected. You will play a pivotal role in formulating overall business strategies, driving new partnership development, and analyzing market trends to identify and exploit business opportunities.about the job.Formulate overall partnership distribution strategy and
about the company.A leading insurance group is looking for candidates to joining their team as a Vice Presient in Business Planning. As a leader in the industry, a comprehensive package could be expected. You will play a pivotal role in formulating overall business strategies, driving new partnership development, and analyzing market trends to identify and exploit business opportunities.about the job.Formulate overall partnership distribution strategy and
about the jobYou will create and maintain relationships with prospective and existing clients You will understand the needs of the customer so that the best products, services and prices can be proposedYou will establish, develop and maintain relationships with prospective and existing clients, internal colleagues and external providersYou will carry out customer analysis and deliver insurance products and services that exceed their needs skills & experien
about the jobYou will create and maintain relationships with prospective and existing clients You will understand the needs of the customer so that the best products, services and prices can be proposedYou will establish, develop and maintain relationships with prospective and existing clients, internal colleagues and external providersYou will carry out customer analysis and deliver insurance products and services that exceed their needs skills & experien
about the jobYou will recommend and implement strategies to improve existing internal processes and business relationships with business partners and vendors alike to reach targets and sustain operational efficiencyYou will handle office, Accounting & HR related matters including filing, billing, accounts payable on a day-to-day basisYou will handle incoming and outgoing mail correspondences to business needsYou will generate operations related reports for
about the jobYou will recommend and implement strategies to improve existing internal processes and business relationships with business partners and vendors alike to reach targets and sustain operational efficiencyYou will handle office, Accounting & HR related matters including filing, billing, accounts payable on a day-to-day basisYou will handle incoming and outgoing mail correspondences to business needsYou will generate operations related reports for
about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive service excellence to the business partners and facilitate to achieve business objectives You will be responsible for daily service quality delivery of enquiry team You will conduct team performance monitoring You will handle enquiries and complaints from brokers partners and meet service level agreementYou will wor
about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive service excellence to the business partners and facilitate to achieve business objectives You will be responsible for daily service quality delivery of enquiry team You will conduct team performance monitoring You will handle enquiries and complaints from brokers partners and meet service level agreementYou will wor
about the jobYou will deliver IIQE and on-boarding training programmes.You will assist the team head to gatekeep training programme design. You will learn to design and revamp the training programmes and materials to meet the company culture and business goals.You will assist the team head to prepare the trainers’ guide to ensure standardized and quality delivery of various courses.You will monitor and track the training effectiveness.You will participate
about the jobYou will deliver IIQE and on-boarding training programmes.You will assist the team head to gatekeep training programme design. You will learn to design and revamp the training programmes and materials to meet the company culture and business goals.You will assist the team head to prepare the trainers’ guide to ensure standardized and quality delivery of various courses.You will monitor and track the training effectiveness.You will participate
about the jobYou will assess referred complex / complaint cases.You will identify suspicious claims and conduct counter-fraud investigations.You will assist the Head of Claims in developing counter-fraud claims strategy.You will deliver training to claims handlers on counter-fraud claims strategy. You will conduct regular internal audits and quality reviews. skills & experiences requiredYou are a Bachelor Degree holder. You are with 2+ years experience in
about the jobYou will assess referred complex / complaint cases.You will identify suspicious claims and conduct counter-fraud investigations.You will assist the Head of Claims in developing counter-fraud claims strategy.You will deliver training to claims handlers on counter-fraud claims strategy. You will conduct regular internal audits and quality reviews. skills & experiences requiredYou are a Bachelor Degree holder. You are with 2+ years experience in
about the jobYou will manage the entire Individual Life & Health Claims division (incl. Claims, Pre-approval and Administrative teams). You will supervise and regularly review the performance of all Outsourced Claims teams.You will establish and regularly review claims guidelines to comply with the company's development strategy and risk guideline.You will lead the projects of Claims Workflow Streamlining with key focus on STP. You will participate in Prod
about the jobYou will manage the entire Individual Life & Health Claims division (incl. Claims, Pre-approval and Administrative teams). You will supervise and regularly review the performance of all Outsourced Claims teams.You will establish and regularly review claims guidelines to comply with the company's development strategy and risk guideline.You will lead the projects of Claims Workflow Streamlining with key focus on STP. You will participate in Prod
about the jobYou will perform underwriting on Property / Casualty insurance policies.You will work closely with distribution channels and offer necessary business support.You will identify opportunities for workflow enhancements and participate in relevant projects. You will compile regular reports from management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are preferably with 1+ years Property / Casualty / General Liability
about the jobYou will perform underwriting on Property / Casualty insurance policies.You will work closely with distribution channels and offer necessary business support.You will identify opportunities for workflow enhancements and participate in relevant projects. You will compile regular reports from management’s review.skills & experiences requiredYou are a Bachelor Degree holder. You are preferably with 1+ years Property / Casualty / General Liability
about the jobYou will assist managers in the department's daily operations.You will perform underwriting on Financial Lines insurance policies with key focus on D&O Liability. You will work closely with distribution channels and offer necessary business support.You will identify opportunities for workflow enhancements and participate in relevant projects. You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachel
about the jobYou will assist managers in the department's daily operations.You will perform underwriting on Financial Lines insurance policies with key focus on D&O Liability. You will work closely with distribution channels and offer necessary business support.You will identify opportunities for workflow enhancements and participate in relevant projects. You will compile regular reports for management’s review.skills & experiences requiredYou are a Bachel
about the companyYou will join one of the world’s largest privately-held insurance firms, providing insurance, risk management, employee benefits and retirement services. about the jobYou will perform underwriting on HNW and Individual Health insurances. You will work closely with case managers to provide business support to distribution channels. You will participate in several underwriting projects with key focus on System Developments & Enhancements.ski
about the companyYou will join one of the world’s largest privately-held insurance firms, providing insurance, risk management, employee benefits and retirement services. about the jobYou will perform underwriting on HNW and Individual Health insurances. You will work closely with case managers to provide business support to distribution channels. You will participate in several underwriting projects with key focus on System Developments & Enhancements.ski
about the jobYou will perform underwriting within delegated authority on HNW cases.You will support the New Business Underwriting team during peak season. You will participate in Underwriting projects. You will work closely with business partners and distributors to promote the company's HNW businesss. skills & experiences requiredYou are a Bachelor Degree holder, preferably with FLMI / FALU. You are with 8+ years life underwriting experience with a minimu
about the jobYou will perform underwriting within delegated authority on HNW cases.You will support the New Business Underwriting team during peak season. You will participate in Underwriting projects. You will work closely with business partners and distributors to promote the company's HNW businesss. skills & experiences requiredYou are a Bachelor Degree holder, preferably with FLMI / FALU. You are with 8+ years life underwriting experience with a minimu
about the jobYou will perform underwriting on New Business applications of Individual Life & Health insurances.You will participate in several projects with a key focus on Digitalization, Automation and Workflow Streamlining.You will regularly revise underwriting guidelines to comply with the updates of regulatory requirements.You will provide mentorship to junior underwriters. You will provide underwriting training in agency offices. You will handle under
about the jobYou will perform underwriting on New Business applications of Individual Life & Health insurances.You will participate in several projects with a key focus on Digitalization, Automation and Workflow Streamlining.You will regularly revise underwriting guidelines to comply with the updates of regulatory requirements.You will provide mentorship to junior underwriters. You will provide underwriting training in agency offices. You will handle under
about the jobYou will manage the Property Underwriting division and work closely with the regional office to maintain the company's market competitiveness. You will conduct regular reviews on portfolio performance to achieve business strategic targets. You will perform underwriting on the new business and renewal applications of Property insurance. You will work closely with distributors (agents & brokers) to provide business support on business acquisiti
about the jobYou will manage the Property Underwriting division and work closely with the regional office to maintain the company's market competitiveness. You will conduct regular reviews on portfolio performance to achieve business strategic targets. You will perform underwriting on the new business and renewal applications of Property insurance. You will work closely with distributors (agents & brokers) to provide business support on business acquisiti
Management Trainee Management Trainee Program is a 18-month intensive program which provides a timely and flexible pathway to earn a professional consulting career. Graduates will join the program as an Associate Consultant and to be promoted to Assistant Manager level of higher after completion of the program Key Responsibilities: You will develop and maintain long-term customer relationships with institutions, corporate or individual customers. You wil
Management Trainee Management Trainee Program is a 18-month intensive program which provides a timely and flexible pathway to earn a professional consulting career. Graduates will join the program as an Associate Consultant and to be promoted to Assistant Manager level of higher after completion of the program Key Responsibilities: You will develop and maintain long-term customer relationships with institutions, corporate or individual customers. You wil
