- Responsibilities:Handle, examine, and settle claims in line with company guidelines.Address inquiries from policyholders, brokers, and other relevant parties.Assist the manager in implementing initiatives to enhance performance.Foster positive relationships with all stakeholders.Requirements:Bachelor’s degree in any disciplineGood command of written & spoken English and Cantonese, good speaking Mandarin is preferredProficient in Excel, MS Word and PowerPoiResponsibilities:Handle, examine, and settle claims in line with company guidelines.Address inquiries from policyholders, brokers, and other relevant parties.Assist the manager in implementing initiatives to enhance performance.Foster positive relationships with all stakeholders.Requirements:Bachelor’s degree in any disciplineGood command of written & spoken English and Cantonese, good speaking Mandarin is preferredProficient in Excel, MS Word and PowerPoi
- about the company.fast-growing life and health insurance companyabout the team.You will support a fast-growing marketing team, working closely with the Senior Manager to plan, execute, and optimize high-impact marketing initiatives. The team values staying on top of social and cultural trends to ensure content remains relevant and engaging.about the job.Content Planning: You will plan and draft digital marketing content across various channels, including sabout the company.fast-growing life and health insurance companyabout the team.You will support a fast-growing marketing team, working closely with the Senior Manager to plan, execute, and optimize high-impact marketing initiatives. The team values staying on top of social and cultural trends to ensure content remains relevant and engaging.about the job.Content Planning: You will plan and draft digital marketing content across various channels, including s
- about the company.Our client is a leading insurance company and they are looking for a Senior Officer, AML Compliance to join their winning team. about the job.Conduct investigation on suspicious transactions and prepare STR for MLRO to review Record the justification for closing name and transaction monitoring alertsProvide AML, sanctions and anti-bribery and corruption related advice to business units Coordinate due diligence on vendors or third partiesabout the company.Our client is a leading insurance company and they are looking for a Senior Officer, AML Compliance to join their winning team. about the job.Conduct investigation on suspicious transactions and prepare STR for MLRO to review Record the justification for closing name and transaction monitoring alertsProvide AML, sanctions and anti-bribery and corruption related advice to business units Coordinate due diligence on vendors or third parties
- about the company.My client is a leading Insurance Company in Hong Kong. They are seeking a Senior Officer with product development experience to join their team.about the job.Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for product innovationAssist in designing and developing new insurance productsCollaborate with internal departments to ensure product feasibility and market fitPrepare reports and pabout the company.My client is a leading Insurance Company in Hong Kong. They are seeking a Senior Officer with product development experience to join their team.about the job.Conduct market research and competitor analysis to identify trends, customer needs, and opportunities for product innovationAssist in designing and developing new insurance productsCollaborate with internal departments to ensure product feasibility and market fitPrepare reports and p
- about the company.My client is a reputable insurance company and they are looking for a Project Executive to support project initiatives. about the job.Develop, prepare and proofread customer-facing documents, channel communications, and comprehensive training guides to ensure consistent messaging and operational readinessTrack and coordinate to service system setup activities to ensure timely and accurate implementation, and provide support for ad hoc serabout the company.My client is a reputable insurance company and they are looking for a Project Executive to support project initiatives. about the job.Develop, prepare and proofread customer-facing documents, channel communications, and comprehensive training guides to ensure consistent messaging and operational readinessTrack and coordinate to service system setup activities to ensure timely and accurate implementation, and provide support for ad hoc ser
- Key Responsibilities: This role will work closely with brokers and corporate clients to underwrite Commercial Line products.Develop and maintain relationships with corporate clients and brokers in support of business retention and acquisitionTo work under limited guidance, underwrite, analyze new and renewal business by utilizing the Underwriting framework and within delegated authority levelsImplement underwriting practice for all product linesHandle andKey Responsibilities: This role will work closely with brokers and corporate clients to underwrite Commercial Line products.Develop and maintain relationships with corporate clients and brokers in support of business retention and acquisitionTo work under limited guidance, underwrite, analyze new and renewal business by utilizing the Underwriting framework and within delegated authority levelsImplement underwriting practice for all product linesHandle and
- about the company.My client is a leading financial institutions and they are looking for KYC / AML Specialist to join their winning team.about the job.Perform name screening and identify risk level on clients and their connected parties, to ensure compliance with regulatory standardsConduct CDD by gathering, reviewing, and verifying comprehensive KYC documentation for new clients and ensuring timely completion of KYC periodic reviews for existing relationsabout the company.My client is a leading financial institutions and they are looking for KYC / AML Specialist to join their winning team.about the job.Perform name screening and identify risk level on clients and their connected parties, to ensure compliance with regulatory standardsConduct CDD by gathering, reviewing, and verifying comprehensive KYC documentation for new clients and ensuring timely completion of KYC periodic reviews for existing relations
- Key Responsibilities:Provide routine case management for New Business and Policy Servicing request and to obtain sufficient information and documentation from clients for review cases and Underwriting requirementsEnsure effective process efficiency, policy insurance & renewal, client relations, and undertake other duties as may be requiredReviewing all applications involving a wide variety of insurance needs and unique personal circumstances of the client,Key Responsibilities:Provide routine case management for New Business and Policy Servicing request and to obtain sufficient information and documentation from clients for review cases and Underwriting requirementsEnsure effective process efficiency, policy insurance & renewal, client relations, and undertake other duties as may be requiredReviewing all applications involving a wide variety of insurance needs and unique personal circumstances of the client,
- Key responsibilitis:Perform advanced risk assessment on complex financial and medical cases within established authorized limits.Ensure the assigned new business tasks comply with Company's NB & UW rules, regulatory guidelines and our Global PoliciesHandle pre-underwriting cases, appeal cases and PA underwriting casesProactively review and enhance the NB & UW rules, guidelines and procedural workflow to maintain sound productivity, efficiency and maintainKey responsibilitis:Perform advanced risk assessment on complex financial and medical cases within established authorized limits.Ensure the assigned new business tasks comply with Company's NB & UW rules, regulatory guidelines and our Global PoliciesHandle pre-underwriting cases, appeal cases and PA underwriting casesProactively review and enhance the NB & UW rules, guidelines and procedural workflow to maintain sound productivity, efficiency and maintain
- Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in BusKey Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus
- Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life InsurancePositions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance
- ● Investigate suspicious transactions reported from business units and prepare suspicioustransaction reports for MLRO to review● Investigate and document reasons for closing name screening alerts and transactionmonitoring alerts● Coordinate ABC due diligence on vendors or other third parties to ensure the compliance withlocal, Group and regulatory requirements● Provide AML, sanctions and anti-bribery and corruption ("ABC") related advice to businessunits t● Investigate suspicious transactions reported from business units and prepare suspicioustransaction reports for MLRO to review● Investigate and document reasons for closing name screening alerts and transactionmonitoring alerts● Coordinate ABC due diligence on vendors or other third parties to ensure the compliance withlocal, Group and regulatory requirements● Provide AML, sanctions and anti-bribery and corruption ("ABC") related advice to businessunits t
- Key responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.Maintain accurate records of changesKey responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance to internal consultants, policyholders (clients), and external banking partners.Maintain accurate records of changes
- Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for follCustomer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll
- Key responsibilties:Design, plan, and execute high-touch, international-calibre events and exclusive experiences (e.g., luxury sponsorships, private gatherings, cross-border seminars) tailored specifically to the interests and preferences of the HNW segment.Manage end-to-end event logistics, budget, vendor relationships, and measurable outcomes to ensure exceptional quality and maximum impact on HNW client acquisition and retention.Develop bespoke, personaKey responsibilties:Design, plan, and execute high-touch, international-calibre events and exclusive experiences (e.g., luxury sponsorships, private gatherings, cross-border seminars) tailored specifically to the interests and preferences of the HNW segment.Manage end-to-end event logistics, budget, vendor relationships, and measurable outcomes to ensure exceptional quality and maximum impact on HNW client acquisition and retention.Develop bespoke, persona
- about the company.My client is a leading insurance company and they are looking for a highly motivated individual to provide strategic support to senior management. about the job.Conduct research on insurance market landscape across Hong Kong and the GBA, focusing on general economic trends, technology innovation, and ESG developmentsPrepare concise, insightful research briefs, summaries, and business plans to senior management for strategic decision-makinabout the company.My client is a leading insurance company and they are looking for a highly motivated individual to provide strategic support to senior management. about the job.Conduct research on insurance market landscape across Hong Kong and the GBA, focusing on general economic trends, technology innovation, and ESG developmentsPrepare concise, insightful research briefs, summaries, and business plans to senior management for strategic decision-makin
- about the company.Global Insurance Companyabout the job.Extract and transform data from various sources using SQL to support reporting and analysis needs Develop and maintain automated data pipelines and processing using Python Create dashboards and reports to visualise trends Conduct in-depth analysis of business data to identity actionable insights, opportunities for optimisation, and potential risks Ensure data quality and integrity across all reportingabout the company.Global Insurance Companyabout the job.Extract and transform data from various sources using SQL to support reporting and analysis needs Develop and maintain automated data pipelines and processing using Python Create dashboards and reports to visualise trends Conduct in-depth analysis of business data to identity actionable insights, opportunities for optimisation, and potential risks Ensure data quality and integrity across all reporting
- About the jobThe ideal candidate will lead initiatives to generate and engage with business partners to build new business mainly focusing in Accident & Health (A&H) and/or Travel assistance services for the company. This candidate will strategically plan through active upselling/cross selling activities and key account management to deliver Company's target annually. They are responsible for maintaining and developing relationships in order to meet salesAbout the jobThe ideal candidate will lead initiatives to generate and engage with business partners to build new business mainly focusing in Accident & Health (A&H) and/or Travel assistance services for the company. This candidate will strategically plan through active upselling/cross selling activities and key account management to deliver Company's target annually. They are responsible for maintaining and developing relationships in order to meet sales
- Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information andKey Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and
- Team admin & Executive assistant Salary: HKD 38,000 - 40,000Languages: Proficient in English and Mandarin (both essential working languages)Experience first: candidates must showcase a proven track record in HR administrative capacity, as well as providing high-level support to executives.Annual Leave: Start with 20 daysBenefits: Comprehensive medical insurance and attractive benefits packageAbout the CompanyOur client, a leading investment bank, facilitatTeam admin & Executive assistant Salary: HKD 38,000 - 40,000Languages: Proficient in English and Mandarin (both essential working languages)Experience first: candidates must showcase a proven track record in HR administrative capacity, as well as providing high-level support to executives.Annual Leave: Start with 20 daysBenefits: Comprehensive medical insurance and attractive benefits packageAbout the CompanyOur client, a leading investment bank, facilitat
- About the Company.Randstad is supporting a global leading Cloud Service Provider that is experiencing significant, strategic expansion across the Asia Pacific region, with a major focus on the Hong Kong market over the next few years. As a hyper-scale cloud provider, they are at the forefront of innovation, empowering organisations across all industries to accelerate digital transformation. Their culture is fast-paced, results-oriented, and centred on deliAbout the Company.Randstad is supporting a global leading Cloud Service Provider that is experiencing significant, strategic expansion across the Asia Pacific region, with a major focus on the Hong Kong market over the next few years. As a hyper-scale cloud provider, they are at the forefront of innovation, empowering organisations across all industries to accelerate digital transformation. Their culture is fast-paced, results-oriented, and centred on deli
- COMPANY DESCRIPTIONA renowned Retail Giant with a global presence including Hong Kong, China, Europe, US and more. They offer a unique business model and have been increasing in popularity. JOB DESCRIPTION:* Drafting, reviewing and negotiating critical logistics contracts* Assessing and mitigating risk* Developing and maintaining contract templates * Providing counsel on international and domestic regulations and governance* Providing legal oversight on caCOMPANY DESCRIPTIONA renowned Retail Giant with a global presence including Hong Kong, China, Europe, US and more. They offer a unique business model and have been increasing in popularity. JOB DESCRIPTION:* Drafting, reviewing and negotiating critical logistics contracts* Assessing and mitigating risk* Developing and maintaining contract templates * Providing counsel on international and domestic regulations and governance* Providing legal oversight on ca
- about the job.Manage the end-to-end payroll processing, including accurate calculation of salaries, wages, deductions, and withholdings, ensuring timely disbursement for all employees.Ensure all payroll activities adhere to internal policies and relevant statutory requirements.Prepare and submit mandated payroll reports, tax filings, and contribution documents accurately and on time.skills & experiences required.At least 4 years of experience in payroll aabout the job.Manage the end-to-end payroll processing, including accurate calculation of salaries, wages, deductions, and withholdings, ensuring timely disbursement for all employees.Ensure all payroll activities adhere to internal policies and relevant statutory requirements.Prepare and submit mandated payroll reports, tax filings, and contribution documents accurately and on time.skills & experiences required.At least 4 years of experience in payroll a
- about the company.We are hiring for a luxury hotel based in Taiwan and it has a strong presence around the globe.about the job.Direct and manage all financial controls, accounting procedures, and administration.Ensure compliance with corporate policies, legal requirements, and the hotel's management contract.Actively support the General Manager and the hotel management team.Seek opportunities to improve profitability and operational efficiency.Oversee andabout the company.We are hiring for a luxury hotel based in Taiwan and it has a strong presence around the globe.about the job.Direct and manage all financial controls, accounting procedures, and administration.Ensure compliance with corporate policies, legal requirements, and the hotel's management contract.Actively support the General Manager and the hotel management team.Seek opportunities to improve profitability and operational efficiency.Oversee and
- Key responsibilities:Independently manage a portfolio of complex and high-value property, engineering, and construction claims from inception to resolution.Conduct thorough investigation and forensic analysis of claims, including reviewing contracts, project documents, and technical reports to determine coverage, liability, and quantum.Negotiate settlements, striving for cost-effective and equitable claim resolutions within designated authority limits.EnsuKey responsibilities:Independently manage a portfolio of complex and high-value property, engineering, and construction claims from inception to resolution.Conduct thorough investigation and forensic analysis of claims, including reviewing contracts, project documents, and technical reports to determine coverage, liability, and quantum.Negotiate settlements, striving for cost-effective and equitable claim resolutions within designated authority limits.Ensu
- ● Support in different anti-bribery and corruption ("ABC") and AML related projects● Ensure projects are implemented in accordance with defined timeline and compliancewith group and local regulatory requirements● Recommend changes to ABC and AML procedures to increase effectiveness ofcompliance programs● Review and update ABC, AML and sanctions policies and procedures to reflectchanges made by regulators and Group Compliance● Provide ABC, AML and sanctions● Support in different anti-bribery and corruption ("ABC") and AML related projects● Ensure projects are implemented in accordance with defined timeline and compliancewith group and local regulatory requirements● Recommend changes to ABC and AML procedures to increase effectiveness ofcompliance programs● Review and update ABC, AML and sanctions policies and procedures to reflectchanges made by regulators and Group Compliance● Provide ABC, AML and sanctions
- about the job.Perform full spectrum of APAC payroll functions and ensure monthly payroll process for new hires, terminations, salary changes, compensation and benefit payouts are executed promptly, accurately and in compliance with country statutory regulations and company policies.Close collaboration with our service providers and internal stakeholders to ensure timely and accurate salary payments to employees. Prepare and consolidate monthly reports andabout the job.Perform full spectrum of APAC payroll functions and ensure monthly payroll process for new hires, terminations, salary changes, compensation and benefit payouts are executed promptly, accurately and in compliance with country statutory regulations and company policies.Close collaboration with our service providers and internal stakeholders to ensure timely and accurate salary payments to employees. Prepare and consolidate monthly reports and
- about the company.Our client is a rapidly growing insurtech company, leveraging next-generation technology to create smarter, faster, and more customer-centric insurance solutions. They are seeking a highly-skilled Senior DevOps Engineer to take ownership of their cloud infrastructure within their AWS environment.about the job.Own and evolve the CI/CD pipeline and managing the end-to-end application release process.Set the standard for best practices, drivabout the company.Our client is a rapidly growing insurtech company, leveraging next-generation technology to create smarter, faster, and more customer-centric insurance solutions. They are seeking a highly-skilled Senior DevOps Engineer to take ownership of their cloud infrastructure within their AWS environment.about the job.Own and evolve the CI/CD pipeline and managing the end-to-end application release process.Set the standard for best practices, driv
- about the company.Our client, a well-established financial institution, is currently looking for a Cloud Architect. The ideal candidate will be a subject matter expert in Microsoft Azure, responsible for designing and managing our cloud architecture and security standards.about the job.Work as one of the technical leaders in the team to define and maintain the roadmap, architecture principles, best practices, and guidelines for the cloud infrastructure witabout the company.Our client, a well-established financial institution, is currently looking for a Cloud Architect. The ideal candidate will be a subject matter expert in Microsoft Azure, responsible for designing and managing our cloud architecture and security standards.about the job.Work as one of the technical leaders in the team to define and maintain the roadmap, architecture principles, best practices, and guidelines for the cloud infrastructure wit
- about the company.We're currently partnering with a well-known professional membership organization in finding a newly created Business Development Manager for their growing team in Hong Kong. The individual will be responsible in growing new accounts and managing existing accounts in HK and Macau. Through out the membership cycle, the individual will also provide workshops, events and market insights/presentations to ensure sustainable membership. aboutabout the company.We're currently partnering with a well-known professional membership organization in finding a newly created Business Development Manager for their growing team in Hong Kong. The individual will be responsible in growing new accounts and managing existing accounts in HK and Macau. Through out the membership cycle, the individual will also provide workshops, events and market insights/presentations to ensure sustainable membership. about
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