- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- about the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cusabout the company.an established international freight forwarding and supply chain solutions provider with a massive global logistics network. Serving diverse corporate clients across multinational markets, they specialize in seamless air, ocean, and land transportation management. They offer a stable corporate environment with structured training and long-term career growth.about the team.You will join a collaborative, fast-paced, and highly organized cus
- about the job.Team Management & Daily Operations SupervisionLeadership & Supervision: Lead and guide the Customer Service team; fully supervise daily account operations, including online/offline account opening verification, fund deposits and withdrawals, information updates, and stock transfers.SOP & Process Optimization: Formulate, implement, and continuously optimize the department’s Standard Operating Procedures (SOPs) and service workflows to enhanceabout the job.Team Management & Daily Operations SupervisionLeadership & Supervision: Lead and guide the Customer Service team; fully supervise daily account operations, including online/offline account opening verification, fund deposits and withdrawals, information updates, and stock transfers.SOP & Process Optimization: Formulate, implement, and continuously optimize the department’s Standard Operating Procedures (SOPs) and service workflows to enhance
- about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assignabout the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign
- about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assignabout the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign
- MS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global laMS Office & Legal Document Formatting Are you an expert in document production looking to advance your career within a premier legal environment? This critical full-time role offers an excellent opportunity to showcase your advanced MS Office and legal formatting skills while supporting global operations from Hong Kong. Enjoy flexible shift options and a highly collaborative team culture.about the company.Our client is a highly respected, leading global la
- Receptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operatReceptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operat
- about the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliantabout the company.Our client is a well-established corporate and commercial banking institution with a strong regional footprint in Hong Kong. Known for its commitment to robust risk governance and sustainable development, the bank delivers comprehensive financial services while actively driving technological innovation across its branches.about the team.The Operations Department serves as a foundational pillar of the bank, ensuring the seamless, compliant
- Leading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic SalLeading Global Surgical Solutions Pioneer – Sales DirectorWe are partnering with a pioneering global medical device manufacturer specializing in cutting-edge surgical technologies, particularly high-performance Operating Room (OR) solutions. With a reputation for clinical excellence and robust market expansion, the company provides state-of-the-art instruments that elevate surgical precision and patient outcomes.We are seeking a high-caliber, strategic Sal
- Receptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operatReceptionist (Dual Tracks Available) - Legal Admin & Client Experience A premier law firm is expanding its corporate operations team. We are currently seeking two high-calibre Receptionists to join the stable, 5-day work week programme across two distinct functional tracks.about the company.Our client is a highly respected, leading legal practice situated in Hong Kong. about the team.The corporate support and front-of-house team acts as the critical operat
