12 jobs found for Customer service in Hong Kong

The role overviewThis role will be responsible for handling inquiries about policies and claims in the insurance company.Key Responsibilities:Respond to inquiries via phone, email, and chat in a timely and professional manner.Work with various departments to enhance service delivery and customer satisfaction.Implement best practices for data entry and management to enhance the efficiency of record-keeping processes.Prepare monthly/ annual results and perfo

about the company.Our client is a prominent air cargo terminal operator based at the Hong Kong International Airport. Specializing in comprehensive air freight services, this organization plays a crucial role in facilitating the efficient and compliant movement of goods globally. They are known for their robust operations and strong partnerships within the aviation logistics sector.about the job.As a Customer Service Officer, you will be responsible for:Pe

Key Responsibilities:Respond to interal inquiries related to underwriting, policy administration, and claims.Deliver excellent customer service with a positive and proactive attitude.Keep management updated on any issues or challenges.Prepare monthly and annual reports on results and performance.Key Requirements:Bachelor’s degree or equivalent experience preferred.Strong problem-solving abilities and attention to detail.Strong interpersonal skills and a cu

Key Responsibilities:Handle a high volume of inbound calls efficiently and professionally, addressing customer inquiries related to personal lines general insurance products, such as home, travel, motor, and personal accident insurance.Provide accurate information regarding policy coverage, terms and conditions, premium payments, and renewal processes.Assist customers with policy amendments and updates.Provide initial support for claims inquiries, guiding

about the company.Our client is a leading global manufacturer of advanced heating and water treatment solutions, with a rich history dating back to 1874. As a NYSE and S&P 500 listed company, they operate extensively across the United States, Asia, Europe, and North America, with sales and distribution in over 60 countries. They are renowned for their expertise in water heating, boilers, water purifiers, and softeners.about the job.As a Supply Chain and Cu

about the company.A foreign corporate bank is hiring a remittance associate. about the job.Carry out inward and outward remittance operations, along with cheque clearing and collection.Oversee daily transactions, including time deposits, cheque deposits, cheque clearing, and FPS.Offer outstanding customer service professionally, including making callbacks, managing inquiries, and responding to service requests.Handle customer instructions like audit and ba

about the company.Our client is a leading international buying office specializing in the development and sourcing of a diverse range of consumer electronics, with a strong focus on computing and accessories. They are a key player in bringing innovative and high-quality products to major markets, particularly across the UK and EU. This organization thrives on efficiency, strategic supplier partnerships, and a data-driven approach to product management.abou

Job description:Engage with colleagues, new graduates, and seasoned professionals to establish a strong foundation for future career path.Attend various training sessions, workshops and seminars to develop strong technical knowledge and business acumenComply with internal code of practices and complianceBuild good relationships with our clients and service providers, leading to improved loyalty, lowered churn rates and perceived service quality.Contact cli

about the company.MNC Renowned Sports Brand Companyabout the team.The People & Culture Business Partner team provides strategic support across the organization for all matters related to its people. This includes organizational development, performance management, employee relations, and the development of teams and leaders. Collaborating with the People and Culture Centers of Excellence, they partner with managers and employees to achieve business goals t

about Randstad.Randstad is a global talent leader with the vision to be the world’s most equitable and specialised talent company. As a partner for talent and through our four specialisations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belong

about the company.We're currently partnering with an automotive business in looking for a newly created International Sales Director to develop and execute sales strategies to drive growth and market share across international markets. This role involves managing and expanding our network of dealerships, distributors, and partners, while ensuring the achievement of sales targets and maximizing profitability. The ideal candidate will have a proven track rec

about the company.Our client is a pre-eminent global market leader in the travel amenity industry. They collaborate with the most prestigious carriers worldwide, enjoying a leading position and strong reputation in their field. Committed to sustainability, this organization integrates responsible supply chains and meaningful partnerships to create amenities that enhance experiences. They foster an entrepreneurial environment where employees make significan