- about the companyYou will join one of the world's largest global insurance providers about the job You will maintain day to day counter service operationsYou will provide accurate payment service to policyholdersYou will collect premium and deposit and issue receipts to policyholdersYou will handle customer and agent complaints You will communicate and follow up request related to cashierskills & experiences required You are a Diploma Holder or aboveYou haabout the companyYou will join one of the world's largest global insurance providers about the job You will maintain day to day counter service operationsYou will provide accurate payment service to policyholdersYou will collect premium and deposit and issue receipts to policyholdersYou will handle customer and agent complaints You will communicate and follow up request related to cashierskills & experiences required You are a Diploma Holder or aboveYou ha
- bout the company.Our client is a grade A shopping center located in city center, providing premium shopping, dining and entertainment experience to guestsabout the job.5 days per week and 9 hours per day; Shift duty is required12-day annual leave or aboveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patiebout the company.Our client is a grade A shopping center located in city center, providing premium shopping, dining and entertainment experience to guestsabout the job.5 days per week and 9 hours per day; Shift duty is required12-day annual leave or aboveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patie
- bout the company.Our client is a grade A shopping center located in city center, providing premium shopping, dining and entertainment experience to guestsabout the job.5 days per week and 9 hours per day; Shift duty is required12-day annual leave or aboveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patiebout the company.Our client is a grade A shopping center located in city center, providing premium shopping, dining and entertainment experience to guestsabout the job.5 days per week and 9 hours per day; Shift duty is required12-day annual leave or aboveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patie
- about the company.Our client is a reputable conglomerate with businesses covering different sector including consumer goods, industrial, property, retail and trading. They are currently looking for a Senior Manager, Customer Service and Customer Care to join and bring in new inspirations for the Customer Experience function covering a number of customer service and call center offices.about the team.Reporting to the Vice President of Operations, you will babout the company.Our client is a reputable conglomerate with businesses covering different sector including consumer goods, industrial, property, retail and trading. They are currently looking for a Senior Manager, Customer Service and Customer Care to join and bring in new inspirations for the Customer Experience function covering a number of customer service and call center offices.about the team.Reporting to the Vice President of Operations, you will b
- about the company.Our client is a renowned company in Hong Kong located in city centre.about the job.5 days per week and 9 hours per day14 days annual leave or above + birthday leaveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patient, and dental benefitsOn-job trainingskills & experiences required.Minimabout the company.Our client is a renowned company in Hong Kong located in city centre.about the job.5 days per week and 9 hours per day14 days annual leave or above + birthday leaveAttendance BonusDiscretionary year-end bonusBirthday leave and Family-care leaveFull-paid maternity leave and paternity leaveReferral bonusEducation allowanceMedical coverage includes out-patient, in-patient, and dental benefitsOn-job trainingskills & experiences required.Minim
- about the job Handle inbound / outbound customers’ enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management reviabout the job Handle inbound / outbound customers’ enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management revi
- about the company.Our client is a Consulting Company which provides professional services to their clients, they are looking to hire a customer service officer to assis their day-to-day operations. about the job.Phone Reception and Primary Email Management: Deliver timely and polite responses to client queries, guaranteeing exceptional customer service in Cantonese and English.Managing Client Inquiries: Deal with client inquiries, addressing their questionabout the company.Our client is a Consulting Company which provides professional services to their clients, they are looking to hire a customer service officer to assis their day-to-day operations. about the job.Phone Reception and Primary Email Management: Deliver timely and polite responses to client queries, guaranteeing exceptional customer service in Cantonese and English.Managing Client Inquiries: Deal with client inquiries, addressing their question
- about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solutionabout the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solution
- about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solutions that cultivaabout the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solutions that cultiva
- about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00
- about the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing vabout the job Assist in overseeing day-to-day operations, ensuring smooth workflow and adherence to established procedures and policiesCollaborate with senior management to develop and implement operational strategies to enhance productivity, quality, and customer satisfactionReviews & improves the operations in correspondence, cheque issuing & delivery progress. Monitors the service level on productivity, turnaround time, quality and service of printing v
- about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solutionabout the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solution
- about the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solutionabout the company.Our client is a growth company in the consumer internet industry. The company is looking for a Customer Service/ Admin (Japanese N2) to join their team.about the team.Report to Senior ManagerJoin a growing company and a dynamic work environmentFlexible working culture about the job.Collaborate closely with internal stakeholders to proactively address customer comments, feedback, and complaints, with the goal of delivering optimal solution
- about the company.Our client is a reputable luxury brand that delivers world class quality products across fashion, leathergoods, accessories, homeware via brick-and-mortar stores, omni channel and digital platforms. It goes without saying that they offer luxurious personalized service that tailor to customer needs. They are currently reviewing how the company look at customer experience. As a result, they are currently looking for a Head of Customer Serviabout the company.Our client is a reputable luxury brand that delivers world class quality products across fashion, leathergoods, accessories, homeware via brick-and-mortar stores, omni channel and digital platforms. It goes without saying that they offer luxurious personalized service that tailor to customer needs. They are currently reviewing how the company look at customer experience. As a result, they are currently looking for a Head of Customer Servi
- about the jobYou will recommend and implement strategies to improve existing internal processes and business relationships with business partners and vendors alike to reach targets and sustain operational efficiencyYou will handle office, Accounting & HR related matters including filing, billing, accounts payable on a day-to-day basisYou will handle incoming and outgoing mail correspondences to business needsYou will generate operations related reports forabout the jobYou will recommend and implement strategies to improve existing internal processes and business relationships with business partners and vendors alike to reach targets and sustain operational efficiencyYou will handle office, Accounting & HR related matters including filing, billing, accounts payable on a day-to-day basisYou will handle incoming and outgoing mail correspondences to business needsYou will generate operations related reports for
- about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a Concierge to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Take charge of managing concierge counters across our portfolio, delivering premium customer services to tenants, customers, and the general public.Provide suppoabout the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a Concierge to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Take charge of managing concierge counters across our portfolio, delivering premium customer services to tenants, customers, and the general public.Provide suppo
- about the company.The company is looking for a Customer Service to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.5 days work, 9 - 6pm Providing exceptional customer service and addressing inquiries and concerns promptly.Assisting customers with policy inquiries, updates, and changes.Maintaining accurate records of customer interactions and transactions.Collaborating with internal teams to ensabout the company.The company is looking for a Customer Service to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.5 days work, 9 - 6pm Providing exceptional customer service and addressing inquiries and concerns promptly.Assisting customers with policy inquiries, updates, and changes.Maintaining accurate records of customer interactions and transactions.Collaborating with internal teams to ens
- about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00
- about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a (Senior) Customer Service Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Handle enquiries from shoppers/tourists about the mallProvide assistance/services to shoppers in a courteous mannerWork shifts from 8:00
- about the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive service excellence to the business partners and facilitate to achieve business objectives You will be responsible for daily service quality delivery of enquiry team You will conduct team performance monitoring You will handle enquiries and complaints from brokers partners and meet service level agreementYou will worabout the companyYou will join a leading multi-line insurer that serves its customers in global and local markets. about the jobYou will drive service excellence to the business partners and facilitate to achieve business objectives You will be responsible for daily service quality delivery of enquiry team You will conduct team performance monitoring You will handle enquiries and complaints from brokers partners and meet service level agreementYou will wor
- about the company.The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Club Ambassador to join their team.about the team.Report to the ManagerFast-paced and dynamic environmentDiscretionary year-end bonusabout the job.Maintain a prominent presence and be readily available during service hours to ensure seamless operations and guarantee member satisabout the company.The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Club Ambassador to join their team.about the team.Report to the ManagerFast-paced and dynamic environmentDiscretionary year-end bonusabout the job.Maintain a prominent presence and be readily available during service hours to ensure seamless operations and guarantee member satis
- about the company.Our client is a reputable conglomerate covering businesses such as hospitality, F&B, retail, consumer goods and etc. They are currently looking for a Waiter/Waitress to join their executive staff canteen team.about the job.Offer quality service to company senior executives and guestsTake orders and offer recommendations to customersMaintain clean and comfortable environment in the restaurantCreate the best catering experience to internalabout the company.Our client is a reputable conglomerate covering businesses such as hospitality, F&B, retail, consumer goods and etc. They are currently looking for a Waiter/Waitress to join their executive staff canteen team.about the job.Offer quality service to company senior executives and guestsTake orders and offer recommendations to customersMaintain clean and comfortable environment in the restaurantCreate the best catering experience to internal
- about the company.The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Club Ambassador to join their team.about the team.Report to the ManagerFast-paced and dynamic environmentDiscretionary year-end bonusabout the job.Maintain a prominent presence and be readily available during service hours to ensure seamless operations and guarantee member satisabout the company.The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Club Ambassador to join their team.about the team.Report to the ManagerFast-paced and dynamic environmentDiscretionary year-end bonusabout the job.Maintain a prominent presence and be readily available during service hours to ensure seamless operations and guarantee member satis
- about the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a Guest Relations Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Take responsibility for the day-to-day operations, providing exceptional customer services to VIP members.Address VIP members' inquiries and handleabout the company.The business has complementary operations in property-related fields including hotels, shopping malls, and property management. The company is looking for a Guest Relations Officer to join their team.about the team.Report to ManagerFast-paced and dynamic environmentSizable companyabout the job.Take responsibility for the day-to-day operations, providing exceptional customer services to VIP members.Address VIP members' inquiries and handle
- about the company.The company is a global company in the online travel industry. They are looking for Customer Services & Leisure Travel Manager to join their team.about the team.Lead a team of 6 Work in a dynamic environmentSizbale companyabout the job.Lead and manage a team of leisure travel consultants and customer service executives to ensure smooth operations and deliver exceptional service to leisure customers.Actively promote travel products to custabout the company.The company is a global company in the online travel industry. They are looking for Customer Services & Leisure Travel Manager to join their team.about the team.Lead a team of 6 Work in a dynamic environmentSizbale companyabout the job.Lead and manage a team of leisure travel consultants and customer service executives to ensure smooth operations and deliver exceptional service to leisure customers.Actively promote travel products to cust
- about the company.Our client is a reputable conglomerate covering businesses such as hospitality, F&B, retail, consumer goods and etc. They are currently looking for a Waiter/Waitress to join their executive staff canteen team.about the job.Offer quality service to company senior executives and guestsTake orders and offer recommendations to customersMaintain clean and comfortable environment in the restaurantCreate the best catering experience to internalabout the company.Our client is a reputable conglomerate covering businesses such as hospitality, F&B, retail, consumer goods and etc. They are currently looking for a Waiter/Waitress to join their executive staff canteen team.about the job.Offer quality service to company senior executives and guestsTake orders and offer recommendations to customersMaintain clean and comfortable environment in the restaurantCreate the best catering experience to internal
- Customer Services Manager, Premium Customers / VVIPs / HNWIs | luxury retail, lifestyle, hospitalityThis company in Hong Kong is a multifaceted entity that provides a diverse range of retail and lifestyle businesses catering to a broad spectrum of interests and preferences. As a result of its ongoing efforts to remain at the forefront of the premium lifestyle industry, the company is seeking a leader to drive its customer service strategies and deliver excCustomer Services Manager, Premium Customers / VVIPs / HNWIs | luxury retail, lifestyle, hospitalityThis company in Hong Kong is a multifaceted entity that provides a diverse range of retail and lifestyle businesses catering to a broad spectrum of interests and preferences. As a result of its ongoing efforts to remain at the forefront of the premium lifestyle industry, the company is seeking a leader to drive its customer service strategies and deliver exc
- about the job Develop and maintain strong relationships with insurance vendors, serving as the primary point of contact for vendor-related mattersCollaborate with internal stakeholders to identify insurance vendor requirements and ensure alignment with organizational objectivesConduct vendor selection processes, including RFIs and vendor evaluations, to identify suitable insurance vendors for various lines of coverageNegotiate and manage insurance vendorabout the job Develop and maintain strong relationships with insurance vendors, serving as the primary point of contact for vendor-related mattersCollaborate with internal stakeholders to identify insurance vendor requirements and ensure alignment with organizational objectivesConduct vendor selection processes, including RFIs and vendor evaluations, to identify suitable insurance vendors for various lines of coverageNegotiate and manage insurance vendor
- about the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respectiveabout the job Monitor all complaint cases escalated from different channels and coordinate with stakeholders on case investigation, complaint resolution, service recovery and client communication Coach and supervise staff in the complaint handling and communication with customers Investigate on complaint cases and strive to find an effective solutions to customers’ concerns on different products and servicesPrepare management report and data to respective
- about the company.Our client is a well known luxury fashion brand, looking for Assistant Store Manage / Store Manager我們的客戶是知名時尚奢侈品牌，正在聘請助理店長/店長about the job.Provide premium customer service building guest loyalty through in-store experience.Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to lonabout the company.Our client is a well known luxury fashion brand, looking for Assistant Store Manage / Store Manager我們的客戶是知名時尚奢侈品牌，正在聘請助理店長/店長about the job.Provide premium customer service building guest loyalty through in-store experience.Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to lon
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