- about the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assignabout the team.You will lead a dynamic, collaborative, and fast-paced frontline operations team dedicated to delivering top-tier service. The team thrives on clear communication, mutual support, and a shared goal of operational efficiency. Backed by senior operations management, this group values proactive problem-solving and fosters an inclusive environment focused on continuous professional development.about the job.Oversee daily operations of the assign
- Role Overview:This role responsible for providing all administrative support to sales team.Key responsibilities:End-to-End Support: Manage the application process from the initial quote through to the final policy activation.Coordination: Act as a central point of contact between banks, insurance providers, and clients to ensure clear communication.Medical Logistics: Arrange all necessary medical check-ups and accompany clients to appointments when requireRole Overview:This role responsible for providing all administrative support to sales team.Key responsibilities:End-to-End Support: Manage the application process from the initial quote through to the final policy activation.Coordination: Act as a central point of contact between banks, insurance providers, and clients to ensure clear communication.Medical Logistics: Arrange all necessary medical check-ups and accompany clients to appointments when require
- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- Key Responsibilities1. Strategy & Business PlanningStrategic Roadmap: Help the CAO define long-term agency growth, productivity, and recruitment plans.Data Insights: Analyze performance data (sales, active agents, retention) to find trends and guide decision-making.Planning: Lead annual and quarterly business planning for the agency channel.2. Operations & GovernanceProcess Improvement: Optimize agency workflows and systems to make it easier for agents toKey Responsibilities1. Strategy & Business PlanningStrategic Roadmap: Help the CAO define long-term agency growth, productivity, and recruitment plans.Data Insights: Analyze performance data (sales, active agents, retention) to find trends and guide decision-making.Planning: Lead annual and quarterly business planning for the agency channel.2. Operations & GovernanceProcess Improvement: Optimize agency workflows and systems to make it easier for agents to
- about the job.As an Underwriting Manager, you will:Monitor and manage daily life insurance underwriting processes and new business operations to ensure full compliance with company operational rules.Underwrite large cases and complex new business applications within agreed turnaround times.Build and maintain long-lasting, cooperative partnerships with the agency channel, providing same-day feedback and solutions to District Directors.Analyse enquiry patterabout the job.As an Underwriting Manager, you will:Monitor and manage daily life insurance underwriting processes and new business operations to ensure full compliance with company operational rules.Underwrite large cases and complex new business applications within agreed turnaround times.Build and maintain long-lasting, cooperative partnerships with the agency channel, providing same-day feedback and solutions to District Directors.Analyse enquiry patter
- about the job.Oversee end-to-end life policy administration and servicing, ensuring accuracy, completeness, and full compliance with internal standards and regulatory requirements.Lead, supervise, and mentor the policy administration team, managing daily operations, setting targets, and conducting regular performance reviews.Manage policy adjustments and administration for Investment-Linked Assurance Schemes (ILAS) and provide fund administration support fabout the job.Oversee end-to-end life policy administration and servicing, ensuring accuracy, completeness, and full compliance with internal standards and regulatory requirements.Lead, supervise, and mentor the policy administration team, managing daily operations, setting targets, and conducting regular performance reviews.Manage policy adjustments and administration for Investment-Linked Assurance Schemes (ILAS) and provide fund administration support f
