about the job.
- Training Curriculum Design & Delivery: Design, deliver, and continuously enhance comprehensive training programmes and materials for new insurance agents across B2B2C channels to achieve business goals.
- IIQE & Regulatory Competency Training: Equip agents with the technical product knowledge, sales skills, and regulatory competencies—including IIQE readiness—required to succeed in the Hong Kong market.
- Ongoing Agent Engagement: Conduct weekly knowledge-sharing sessions for the agency sales force and respond promptly to agent enquiries.
- Digital Learning & Content Innovation: Assist the Team Head in developing modern digital training assets, including E-learning modules, video shoots, and special training-related projects.
- Content & Methodology Enhancement: Keep training curricula and delivery methodologies up to date with evolving market needs to maintain high quality across all sales channels.
- Training Administration & Analytics: Provide administrative support for training operations, track training effectiveness, and support ad-hoc projects as assigned.
skills & experience required.
- University degree in a relevant discipline.
- Minimum 4 years of relevant agency training experience within the insurance sector, specifically covering IIQE and New Agent Training.
- Strong instructional design and facilitation skills, with experience blending traditional classroom training and digital learning solutions.
- Proficiency in PC applications, including Microsoft Word, Excel, and PowerPoint.
- Good command of spoken and written English and Chinese, including Mandarin (and Cantonese) to effectively train and engage with local agency teams.
- Proactive, engaging communicator with strong organisational skills and a passion for driving sales force performance.
