- about the job In charge of the end-to-end project management process, ensuring the smooth execution of the outsourcing initiatives. Develop and maintain project plans, define project scope, and establish timelines and milestones.Conduct detailed analysis of business needs and requirements related to the Products/Operations efficiency/digital transformation projectsCollaborate with external vendors to establish effective partnerships Conduct vendor assessmabout the job In charge of the end-to-end project management process, ensuring the smooth execution of the outsourcing initiatives. Develop and maintain project plans, define project scope, and establish timelines and milestones.Conduct detailed analysis of business needs and requirements related to the Products/Operations efficiency/digital transformation projectsCollaborate with external vendors to establish effective partnerships Conduct vendor assessm
- about the company.A best-in-class insurance institution is looking for a seasoned distribution channel professional with minimum 8 years' experience to join the team as a Senior Manager. The ideal person possess a strong business planning mindset, along with expertise in data analytic, to optimise channel performance and create impactful materials for stakeholdersabout the job.Develop effective channel strategies and comprehensive business plans to maximisabout the company.A best-in-class insurance institution is looking for a seasoned distribution channel professional with minimum 8 years' experience to join the team as a Senior Manager. The ideal person possess a strong business planning mindset, along with expertise in data analytic, to optimise channel performance and create impactful materials for stakeholdersabout the job.Develop effective channel strategies and comprehensive business plans to maximis
- about the job Manage the formulation of agency channel strategy Develop a robust process to maximize outcomes through effective delivery and implementation of initiativesUplift and transform agency business with full-ranged business support such as training, proposition, technology, digital and analytics toolsSupport specific strategy projects in collaboration with internal and external partiesAssist in annual strategic planning activities in respect of agabout the job Manage the formulation of agency channel strategy Develop a robust process to maximize outcomes through effective delivery and implementation of initiativesUplift and transform agency business with full-ranged business support such as training, proposition, technology, digital and analytics toolsSupport specific strategy projects in collaboration with internal and external partiesAssist in annual strategic planning activities in respect of ag
- about the job Support business planning through projecting sales inflow, tracking sales metrics progress, providing input on data analytics and business update Responsible for business meetings and meeting material, facilitate meetings and follow up on post meeting actionsEstimate and control departmental budget and expense, support and involve in annual strategic budget planning processBuild good relationship and maintain effective working relationship wiabout the job Support business planning through projecting sales inflow, tracking sales metrics progress, providing input on data analytics and business update Responsible for business meetings and meeting material, facilitate meetings and follow up on post meeting actionsEstimate and control departmental budget and expense, support and involve in annual strategic budget planning processBuild good relationship and maintain effective working relationship wi
- about the job Assist the Head of Sales on implementation and execution of the business plans and initiativesDevelop new business ideas and lead the continuous development of Brokerage channel sales platformSales management with subordinates and review the business performance of mapped accounts regularly in accordance to sales KPIsStrengthen and maintain a good relationship to drive and implement the new initiativesIdentify the needs and demands of respectabout the job Assist the Head of Sales on implementation and execution of the business plans and initiativesDevelop new business ideas and lead the continuous development of Brokerage channel sales platformSales management with subordinates and review the business performance of mapped accounts regularly in accordance to sales KPIsStrengthen and maintain a good relationship to drive and implement the new initiativesIdentify the needs and demands of respect
- about the job Drive and build business relationship with key decision makers of partnersBuild up new broker relationshipsDevelop new business ideas and lead the continuous development of Brokerage channel sales platform Formulate the business strategies, sales plans and initiativesLead the team to deliver the company new initiatives and business directionsUplift the compliance awareness level of the teamReview existing broker accounts on a regular basis anabout the job Drive and build business relationship with key decision makers of partnersBuild up new broker relationshipsDevelop new business ideas and lead the continuous development of Brokerage channel sales platform Formulate the business strategies, sales plans and initiativesLead the team to deliver the company new initiatives and business directionsUplift the compliance awareness level of the teamReview existing broker accounts on a regular basis an
- about the job Assist the Head of Sales on implementation and execution of the business plans and initiativesDevelop new business ideas and lead the continuous development of Brokerage channel sales platformSales management with subordinates and review the business performance of mapped accounts regularly in accordance to sales KPIsStrengthen and maintain a good relationship to drive and implement the new initiativesIdentify the needs and demands of respectabout the job Assist the Head of Sales on implementation and execution of the business plans and initiativesDevelop new business ideas and lead the continuous development of Brokerage channel sales platformSales management with subordinates and review the business performance of mapped accounts regularly in accordance to sales KPIsStrengthen and maintain a good relationship to drive and implement the new initiativesIdentify the needs and demands of respect
- about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer Satisfaction score, NPS, etc) by providing regular monitoring, coaching and training.You will provide advice aabout the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer Satisfaction score, NPS, etc) by providing regular monitoring, coaching and training.You will provide advice a
- Responsibilities:Review, analyze, accept or reject risks of Casualty businessDevelop and maintain relationships with producers to encourage the submission of targetedbusiness, obtain necessary underwriting information and promote satisfactory serviceIdentify process improvement plan, provide comments and feedback to any blockagesRequirements:Bachelor’s degree, preferred in Insurance; Risk ManagementMature, independent, self-motivated with strong interpersResponsibilities:Review, analyze, accept or reject risks of Casualty businessDevelop and maintain relationships with producers to encourage the submission of targetedbusiness, obtain necessary underwriting information and promote satisfactory serviceIdentify process improvement plan, provide comments and feedback to any blockagesRequirements:Bachelor’s degree, preferred in Insurance; Risk ManagementMature, independent, self-motivated with strong interpers
- Company and Team Background Our reputable client is currently recruiting professional talents with managerial experience who are specialized in the insurance and/or financial customer service sector. The incumbent plays a pivotal role in the customer service center managing team members to ensure smooth operation and quality servicing to deliver satisfying customer experiences. This position requires a strong candidate with outstanding ability in managemenCompany and Team Background Our reputable client is currently recruiting professional talents with managerial experience who are specialized in the insurance and/or financial customer service sector. The incumbent plays a pivotal role in the customer service center managing team members to ensure smooth operation and quality servicing to deliver satisfying customer experiences. This position requires a strong candidate with outstanding ability in managemen
- about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management reviabout the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and provide seamless service deliveryPrepare regular performance reports and analysis for management revi
- Key responsibilities:To conduct risk assessments on high net worth (HNW) products and HNW business within underwriting authority, ensuring timeliness, accuracy, and comprehensiveness.To oversee the management of high net worth (HNW) cases, ensuring a seamless end-to-end underwriting process.To engage in negotiations with reinsurers in order to secure the best possible offers that benefit customers during facultative underwriting.To effectively manage, cultKey responsibilities:To conduct risk assessments on high net worth (HNW) products and HNW business within underwriting authority, ensuring timeliness, accuracy, and comprehensiveness.To oversee the management of high net worth (HNW) cases, ensuring a seamless end-to-end underwriting process.To engage in negotiations with reinsurers in order to secure the best possible offers that benefit customers during facultative underwriting.To effectively manage, cult
- Our client is a renowned global insurance company with a presence in over 50 countries. The Group is now seeking an Assistant Manager - EB claims to join the team in Hong Kong, covering Group Life and Group Medical claims.The key responsibilities for this position are as follows:Process and adjudicate Group Life and Group Medical claims professionally and effectively per the Company’s policies & objectivesAnalyze all claims to ensure optimal quality; proviOur client is a renowned global insurance company with a presence in over 50 countries. The Group is now seeking an Assistant Manager - EB claims to join the team in Hong Kong, covering Group Life and Group Medical claims.The key responsibilities for this position are as follows:Process and adjudicate Group Life and Group Medical claims professionally and effectively per the Company’s policies & objectivesAnalyze all claims to ensure optimal quality; provi
- Key requirements:Assess claims according to delegated claims authority in accordance with the established procedures and guidelinesSupport the implementation of claims management strategies and objectivesReach benchmark of claims processing volume and turnaround timeAssist in handling enquires or complaints from internal and external customersIdentify and conduct thorough investigation of suspicious cases, including report to superiorKey Requirements:RelevKey requirements:Assess claims according to delegated claims authority in accordance with the established procedures and guidelinesSupport the implementation of claims management strategies and objectivesReach benchmark of claims processing volume and turnaround timeAssist in handling enquires or complaints from internal and external customersIdentify and conduct thorough investigation of suspicious cases, including report to superiorKey Requirements:Relev
