- about the company.MNC Service Provider Companyabout the team.Oversee the Desk Side Support and Service Desk Support Teamsabout the job.You will be leading a team to achieve customer satisfaction through customer support for internal usersProviding and assisting the team on providing L1 supportPoint of contact when technical solution requires and managing and reporting incoming technical support inquiriesrecord and track team SLAs and workflowsCreating andabout the company.MNC Service Provider Companyabout the team.Oversee the Desk Side Support and Service Desk Support Teamsabout the job.You will be leading a team to achieve customer satisfaction through customer support for internal usersProviding and assisting the team on providing L1 supportPoint of contact when technical solution requires and managing and reporting incoming technical support inquiriesrecord and track team SLAs and workflowsCreating and
- about the company.MNC Financial Services Companyabout the team.You will be be part of a team of 3 in the help desk support teamabout the job.Providing excellent L1 help desk support and assisting trading desk support to on-site stakeholders within the Hong Kong officeInitiating L2 - L3 incident tickets to follow standard protocol and work issues to resolutionMonitoring L2 - L3 incident tickets of status and progress to resolutionConducting initial support,about the company.MNC Financial Services Companyabout the team.You will be be part of a team of 3 in the help desk support teamabout the job.Providing excellent L1 help desk support and assisting trading desk support to on-site stakeholders within the Hong Kong officeInitiating L2 - L3 incident tickets to follow standard protocol and work issues to resolutionMonitoring L2 - L3 incident tickets of status and progress to resolutionConducting initial support,
- about the company.International Investment Bankabout the team.about the job.Providing 7x24 support to worldwide if critical production occurredDaily system operation, support and maintenance and being involved on a integration projectPerforming root cause analysis and monitor requests closure in JIRAsAdministration and reports duties by following company's standard defined processesRisk Assessment and proposal actionsExposure and following the standard ISOabout the company.International Investment Bankabout the team.about the job.Providing 7x24 support to worldwide if critical production occurredDaily system operation, support and maintenance and being involved on a integration projectPerforming root cause analysis and monitor requests closure in JIRAsAdministration and reports duties by following company's standard defined processesRisk Assessment and proposal actionsExposure and following the standard ISO
- about the company.Logistic Companyabout the team.You will be in a team of 6 IT Support Engineersabout the job.You will be focusing on providing Level 1 supportTroubleshooting and problem solving on system, software, hardware and network issuesMonitoring and performing system maintenance and health checksInvestigation on production issuesParticipation in system operation improvementRotational shift dutiesskills & experiences required.Minimum 1 year experienabout the company.Logistic Companyabout the team.You will be in a team of 6 IT Support Engineersabout the job.You will be focusing on providing Level 1 supportTroubleshooting and problem solving on system, software, hardware and network issuesMonitoring and performing system maintenance and health checksInvestigation on production issuesParticipation in system operation improvementRotational shift dutiesskills & experiences required.Minimum 1 year experien
- about the company.Global Venture Capital Companyabout the team.You will be a key player providing L1 end-users supportabout the job.Providing VIP end-user desk side and remote technical supportDaily support operations such as health checks, production incident investigations, business service request and root cause analysisTroubleshooting and office networking maintenance of network issuesApplications, software and hardware support within the corporate plaabout the company.Global Venture Capital Companyabout the team.You will be a key player providing L1 end-users supportabout the job.Providing VIP end-user desk side and remote technical supportDaily support operations such as health checks, production incident investigations, business service request and root cause analysisTroubleshooting and office networking maintenance of network issuesApplications, software and hardware support within the corporate pla
- about the company.Listed Manufacturing Companyabout the job.You will be the main point of contact for end-user support requestsYou will identify and solve the issues Troubleshooting hardware, software and networking issuesInstalling and maintaining hardware and computer peripheralsInstalling and upgrading operating systems and computer softwareAdvising on software or hardware upgradesProviding basic training in computer operation and managementskills & expabout the company.Listed Manufacturing Companyabout the job.You will be the main point of contact for end-user support requestsYou will identify and solve the issues Troubleshooting hardware, software and networking issuesInstalling and maintaining hardware and computer peripheralsInstalling and upgrading operating systems and computer softwareAdvising on software or hardware upgradesProviding basic training in computer operation and managementskills & exp
- about the company.Established Entertainment Companyabout the team.You will be leading an extensive migration projectabout the job.You will be focusing on extensive data centre migration project by assessing the risk of transferring applications platform to platformGathering existing operations, planning migration strategies & method statements, future operations and disaster recovery strategy and plansIdentifying and developing mitigation measures for migrabout the company.Established Entertainment Companyabout the team.You will be leading an extensive migration projectabout the job.You will be focusing on extensive data centre migration project by assessing the risk of transferring applications platform to platformGathering existing operations, planning migration strategies & method statements, future operations and disaster recovery strategy and plansIdentifying and developing mitigation measures for migr
