- Build detailed program and project plans, roadmaps, and charters, including integration touchpoints, dependencies, and sequencing.
- Work with internal stakeholders to define program scope, objectives, budgets, resourcing, risks, and workplans.
- Facilitate solutions with cross-functional partners to manage business requirements, solution design, and operational delivery.
- Conduct detailed business analysis and process mapping to provide problem-solving options for senior leadership decisions.
- Partner with the Technology organisation to deliver defined business capabilities, WMS/TMS integrations, and e-commerce platforms.
- Collaborate with and oversee 3rd party logistics (3PL) partners based on program scope and service requirements.
- Develop executive-level presentations, manage business reviews, and maintain alignment with peers across Global Fulfilment.
skills & experiences required.
- Minimum 8 years of experience in consulting, program management, or management consulting, preferably within a vertically integrated, global retail environment.
- Proven track record with supply chain programs, distribution centre operations, or direct engagement with 3rd Party Logistics (3PL) partners.
- B.A./B.S. degree in Business, Engineering, Supply Chain, or a related technical discipline.
- Hands-on experience with supply chain tech (e.g., WMS, TMS, multicarrier platforms) and e-commerce/marketplace engines (e.g., ESW, Rithum, Lazada).
- Demonstrated experience managing RFI/RFP processes, vendor evaluation scorecards, and complex project budgets.
- PMP, PRINCE2, or equivalent project management certification is a strong plus.
- Excellent verbal and written communication in English; proficiency in Chinese (Mandarin/Cantonese).
- Action-oriented, self-starter mindset with strong interpersonal and cross-functional relationship-building capabilities.
If you are interested in this role, please click 'Apply Now' or send your CV directly to russell.regalado@randstad.com.hk