- Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in BusKey Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus
- Key Responsibilities:Handle members movement update and premium adjustment issuance Provide daily supports on medical card issuance and mailings Handle administration in a timely and effective manner Liaise, co-ordinate and work with related partners for policy admin issuesParticipate in system enhancements and ad-hoc projects as assigned by the ManagerProvide teammates/superior with supports on routine operationsHandle inquiries related to Group medicaKey Responsibilities:Handle members movement update and premium adjustment issuance Provide daily supports on medical card issuance and mailings Handle administration in a timely and effective manner Liaise, co-ordinate and work with related partners for policy admin issuesParticipate in system enhancements and ad-hoc projects as assigned by the ManagerProvide teammates/superior with supports on routine operationsHandle inquiries related to Group medica
- about the company.Our client is a global leader in the insurance and asset management sector, consistently ranked among the top insurance brands worldwide. They are known for a culture of innovation, excellence, and a commitment to transforming the customer experience. With a strong focus on digital transformation and professional development, they offer a dynamic environment where leaders are empowered to shape the future of the agency force. about the joabout the company.Our client is a global leader in the insurance and asset management sector, consistently ranked among the top insurance brands worldwide. They are known for a culture of innovation, excellence, and a commitment to transforming the customer experience. With a strong focus on digital transformation and professional development, they offer a dynamic environment where leaders are empowered to shape the future of the agency force. about the jo
- about the company.Deeply rooted in Hong Kong, our client is a financial group comprising Life Insurance, General Insurance, Banking, and Securities. about the job.Our client is seeking a visionary digital leader to spearhead our online distribution channels. You will be responsible for driving top-line growth through sophisticated digital marketing strategies.Strategy & Execution: Formulate and execute digital distribution plans using social media and digabout the company.Deeply rooted in Hong Kong, our client is a financial group comprising Life Insurance, General Insurance, Banking, and Securities. about the job.Our client is seeking a visionary digital leader to spearhead our online distribution channels. You will be responsible for driving top-line growth through sophisticated digital marketing strategies.Strategy & Execution: Formulate and execute digital distribution plans using social media and dig
