- about the job.Settle and handle Personal Lines claims (specifically home and travel claims) effectively and efficiently in accordance with company philosophy, strategies, and policy terms.Set and monitor reserves adequately and timely, ensuring strict adherence to laid-down authority levels and compliance guidelines.Comply with claims instructions, deliver high-quality work, and maintain procedures throughout the claims handling process.Support the managerabout the job.Settle and handle Personal Lines claims (specifically home and travel claims) effectively and efficiently in accordance with company philosophy, strategies, and policy terms.Set and monitor reserves adequately and timely, ensuring strict adherence to laid-down authority levels and compliance guidelines.Comply with claims instructions, deliver high-quality work, and maintain procedures throughout the claims handling process.Support the manager
- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- Role Overview:2-Year Fast-Track Leadership Programme: Rotate across core underwriting, claims, and digital operations to graduate directly into an Assistant Manager role.about the job.Rotate through various core operational departments, including underwriting, claims, and digital transformation, to gain a comprehensive understanding of the insurance lifecycle.Engage closely with colleagues and seasoned professionals to establish a strong foundation for futRole Overview:2-Year Fast-Track Leadership Programme: Rotate across core underwriting, claims, and digital operations to graduate directly into an Assistant Manager role.about the job.Rotate through various core operational departments, including underwriting, claims, and digital transformation, to gain a comprehensive understanding of the insurance lifecycle.Engage closely with colleagues and seasoned professionals to establish a strong foundation for fut
