- about the company.My client is a leading insurance company and they are looking for a Customer Service Officer to deliver high standard customer service to customersabout the job.Handle inbound customer enquiries and channel enquiry (both walk-in or phone) Provide post sales calls outbound call services to customers and follow through customer request to enhance customer experience Achieve all Company KPI and actively contribute to the ongoing improvementabout the company.My client is a leading insurance company and they are looking for a Customer Service Officer to deliver high standard customer service to customersabout the job.Handle inbound customer enquiries and channel enquiry (both walk-in or phone) Provide post sales calls outbound call services to customers and follow through customer request to enhance customer experience Achieve all Company KPI and actively contribute to the ongoing improvement
- The Role Overview:This role is responsible for supporting the sales consultant and handling documentation for insurance applications, working closely with private banks, family offices, law and tax advisory firms.Key responsibilities:Case Administration: Manage the end-to-end processing of insurance applications, maintaining close coordination with international partners and insurance carriers.Stakeholder Management: Act as the primary operational contact,The Role Overview:This role is responsible for supporting the sales consultant and handling documentation for insurance applications, working closely with private banks, family offices, law and tax advisory firms.Key responsibilities:Case Administration: Manage the end-to-end processing of insurance applications, maintaining close coordination with international partners and insurance carriers.Stakeholder Management: Act as the primary operational contact,
- Role Overview:You will oversee life insurance applications, ensuring accuracy and regulatory compliance while partnering with Underwriting and Distribution teams. This role is vital for streamlining the application process for HNW clients in the dynamic Hong Kong insurance market.about the job.Review and preview incoming life insurance applications to ensure total completeness and accuracy.Coordinate closely with Underwriting and Distribution teams to obtaRole Overview:You will oversee life insurance applications, ensuring accuracy and regulatory compliance while partnering with Underwriting and Distribution teams. This role is vital for streamlining the application process for HNW clients in the dynamic Hong Kong insurance market.about the job.Review and preview incoming life insurance applications to ensure total completeness and accuracy.Coordinate closely with Underwriting and Distribution teams to obta
- Role Overview:As a Claims (Assistant) Manager, you will support daily operations, improving workflows and leading a high-performing team to meet service standards.Key responsibilities:Operations & Decision Making: Manage daily claims activities and approve complex cases that require senior-level technical judgment.Process Improvement: Identify and implement ways to make claims processing faster and more efficient, including overseeing system upgrades.StakeRole Overview:As a Claims (Assistant) Manager, you will support daily operations, improving workflows and leading a high-performing team to meet service standards.Key responsibilities:Operations & Decision Making: Manage daily claims activities and approve complex cases that require senior-level technical judgment.Process Improvement: Identify and implement ways to make claims processing faster and more efficient, including overseeing system upgrades.Stake
- Role Overview:Responsible for managing the full lifecycle of life policy servicing across diverse carrier networks. Key responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance tRole Overview:Responsible for managing the full lifecycle of life policy servicing across diverse carrier networks. Key responsibilities:Process Management: Oversee and manage end-to-end policy servicing workflows involving multiple insurance carriers.Reporting & Analysis: Execute quarterly cash value updates and meticulously prepare annual policy review documentation and packages.Stakeholder Support: Deliver accurate, prompt, and professional assistance t
- The Role Overview:This role is responsible for assisting sales consultants within a prestigious firm focused on high net worth clientele. This position involves close collaboration with Private Bankers, trustees, and tax advisory teams to ensure seamless service delivery. Key Responsibilities:Gather all required information for insurance applications, thoroughly review the applications and promptly submit the finalized applications.Monitor the applicationThe Role Overview:This role is responsible for assisting sales consultants within a prestigious firm focused on high net worth clientele. This position involves close collaboration with Private Bankers, trustees, and tax advisory teams to ensure seamless service delivery. Key Responsibilities:Gather all required information for insurance applications, thoroughly review the applications and promptly submit the finalized applications.Monitor the application
