- about the company.My client is a well-known business in public sector and they are looking for an IT Manager who specializes in IT infrastructure, helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient mannerProvide technical assistance and support to end-users, resolving issues and escalating as neededInvolveabout the company.My client is a well-known business in public sector and they are looking for an IT Manager who specializes in IT infrastructure, helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient mannerProvide technical assistance and support to end-users, resolving issues and escalating as neededInvolve
- about the company.Leading EMEA Luxury Fashion Houseabout the job.Provide help desk support and troubleshoot application problems for retail users.Conduct frontline diagnostics to identify the root cause of technical issues.Offer recommendations and implement solutions to enhance PC and network performance.Reinstall software systems as needed or for new installations of PC hardware, software, or services.Maintain an updated problem and change log for each nabout the company.Leading EMEA Luxury Fashion Houseabout the job.Provide help desk support and troubleshoot application problems for retail users.Conduct frontline diagnostics to identify the root cause of technical issues.Offer recommendations and implement solutions to enhance PC and network performance.Reinstall software systems as needed or for new installations of PC hardware, software, or services.Maintain an updated problem and change log for each n
- about the company.Our client is a reputable company based in Hong Kong. They are currently seeking an experienced IT Manager specializing in IT helpdesk/service desk with team-leading experience to join their dynamic team.about the job.Oversee IT service management, managing the ticketing system and ensure timely and efficient handling of support requestsWork closely with end users and manage service delivery and change management to meet SLAProvide techniabout the company.Our client is a reputable company based in Hong Kong. They are currently seeking an experienced IT Manager specializing in IT helpdesk/service desk with team-leading experience to join their dynamic team.about the job.Oversee IT service management, managing the ticketing system and ensure timely and efficient handling of support requestsWork closely with end users and manage service delivery and change management to meet SLAProvide techni
- about the company.My client is a listed company located in Hong Kong that is looking for an IT Manager who specializes in IT helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient mannerProvide technical assistance and support to end-users, resolving issues and escalating as neededInvolved in testing and troubabout the company.My client is a listed company located in Hong Kong that is looking for an IT Manager who specializes in IT helpdesk and service delivery with team-leading and project management experience. about the job.Manage the Helpdesk team of 6, ensuring that all IT support requests are handled in a timely and efficient mannerProvide technical assistance and support to end-users, resolving issues and escalating as neededInvolved in testing and troub
- about the company.Global Software Provider Companyabout the job.Engage with Strategic Customer Account and their technical teams to gather business requirements for digital transformation projects.Translate requirements into user stories and epics for agile development teams.Facilitate business process automation projects, including inter-carrier automation.Drive API development and onboarding for strategic customers and vendors.Automate solution design prabout the company.Global Software Provider Companyabout the job.Engage with Strategic Customer Account and their technical teams to gather business requirements for digital transformation projects.Translate requirements into user stories and epics for agile development teams.Facilitate business process automation projects, including inter-carrier automation.Drive API development and onboarding for strategic customers and vendors.Automate solution design pr
- about the company.Global Financial Services Company.about the job.Collaborate closely with the IT Helpdesk team to ensure users receive thorough support for their IT requirements.Deliver first-level support and troubleshoot software applications, operating systems, hardware devices, and network connectivity issues.Utilize helpdesk ticketing systems and remote support tools, demonstrating proficiency in their usage.Maintain meticulous records by documentingabout the company.Global Financial Services Company.about the job.Collaborate closely with the IT Helpdesk team to ensure users receive thorough support for their IT requirements.Deliver first-level support and troubleshoot software applications, operating systems, hardware devices, and network connectivity issues.Utilize helpdesk ticketing systems and remote support tools, demonstrating proficiency in their usage.Maintain meticulous records by documenting
- about the company.Our client is a reputable company based in Hong Kong. They are currently seeking an experienced IT Manager specializing in IT helpdesk/service desk with team-leading experience to join their dynamic team.about the job.Oversee IT service management, managing the ticketing system and ensure timely and efficient handling of support requestsWork closely with end users and manage service delivery and change management to meet SLAProvide techniabout the company.Our client is a reputable company based in Hong Kong. They are currently seeking an experienced IT Manager specializing in IT helpdesk/service desk with team-leading experience to join their dynamic team.about the job.Oversee IT service management, managing the ticketing system and ensure timely and efficient handling of support requestsWork closely with end users and manage service delivery and change management to meet SLAProvide techni
