project manager, retail workforce strategy.

This team spearheads a major, regional Retail Workforce Strategy transformation. The objective of this project is to design and implement an evolved retail structure and scalable organizational model. This newly designed framework is built to support a diverse ecosystem of store formats, concepts, and frontline teams—ensuring strategic alignment, greater clarity, and absolute operational consistency across the board.


about the job.As the Project Lead – Retail Transformation & Workforce Strategy, you will be responsible for supporting the end-to-end delivery, implementation, and long-term sustainment of this strategic organizational evolution across the Asia region.

Working in close, strategic alignment with a People & Culture (HR) Project Manager, you will manage the business, logistics, and operational components of this large-scale transformation.

Key Responsibilities:

• Project Governance & Tracking: Establish and maintain project governance structures with clear roles. Monitor project goals, success metrics, complex timelines, budgets, and key dependencies across all workstreams.

• Risk & Continuous Improvement: Facilitate regular risk reviews, formulate mitigation plans, and conduct post-implementation reviews to capture key learnings for continuous optimization

• Stakeholder Management: Draft and deliver comprehensive project status updates to senior leadership and diverse cross-functional partners
• Change Management & Enablement: Support the overall change management strategy to transition operations smoothly to the future state. Develop, roll out, and maintain retail-facing communication tools, training guides, digital platform announcements, and centralized documentation hubs.
• System Feasibility: Track timelines for necessary systems setup and assess the feasibility of proposed operational solutions.

skills & experiences required.

• Bachelor’s degree or equivalent practical experience, with 5+ years of relative project management Experience Experience within a global, vertically integrated, or specialty retail environment is highly preferred.
• Strong background in Program Management is required; practical experience navigating Change Management frameworks is highly preferred.
• Mastery of corporate project management and collaboration platforms to drive efficiency across cross-functional teams (e.g., Asana, Smartsheet, Microsoft Project).
• Proven capability to lead, influence, and negotiate meetings with stakeholders at multiple levels of the organization. Ability to translate complex project management and technical concepts into practical, business-oriented terms.
• A track record of successfully managing multiple, diverse projects under tight time constraints and executing with a strong sense of urgency and issue-resolution mindset.
• An entrepreneurial mindset, an honest and empathetic communicator, a collaborative relationship-builder, and someone who balances high performance with a great sense of humor.

If you are interested in this role, please click 'Apply Now' or send your CV directly to cheryl.lau@randstad.com.hk.