platform engineer (netops) (up to 65k/monthly).

about the company.

• Our client is a global retail & lifestyle company with an expanding footprint across the Asia-Pacific region. Renowned for modern store experiences and digital integration, the company operates a dynamic, multi-site environment supported by an enterprise-grade technical infrastructure. By joining this team, you will be part of a high-growth organisation that values practical problem-solving, technological adoption, and operational excellence.

• Perform day-to-day network operational support and L3 troubleshooting across enterprise networks, connectivity, VPNs, and cloud security environments.
• Take complete ownership of network delivery and coordination for new store rollouts across APAC markets, tracking circuit readiness, implementation, and go-live milestones.
• Coordinate WAN circuit provisioning, DIA/MPLS service activations, troubleshooting, and escalation activities with regional telecommunications providers.
• Support and maintain security and observability platforms, leveraging tools like Datadog, Splunk, and Infoblox IPAM.
• Support root cause analysis, service improvement initiatives, and maintain accurate network documentation and operational procedures.
• Identify opportunities for operational efficiency using basic Python scripting and Infrastructure as Code like Terraform and Ansible.

• Minimum 3 years of relevant experience in Network Operations, Infrastructure, or Platform Engineering.
• Hands-on experience with Cisco SD-WAN, Meraki, or Juniper SD-WAN, alongside Palo Alto Firewalls and GlobalProtect VPN.
• In-depth understanding of TCP/IP, Routing & Switching, DNS, DHCP, and VPN technologies.
• Solid knowledge of AWS / Microsoft Azure networking fundamentals, cloud hybrid connectivity, MPLS, DIA, FTTx, and 4G/5G backup solutions.
• Experience using Jira, Jira Service Management (JSM), or ServiceNow.
• Fluent spoken and written English is required for regional stakeholder management.