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    • permanent
    • HK$30,000 - HK$42,000 per month
    • full-time
    about the company.Top Tier Financial Services Corporation about the team.You will be reported to the regional director and under a production support team. about the job.Provide 1st tier support, issue incident tickets and escalate to level 2/ level 3 teams for troubleshootingSupport the staff and users to ensure the smooth operation on a daily basisMonitor the status and progress toward resolution of all open incidents.Work closely with regional team for group standards or proceduresCreate user documentations and arrange training to user on new applications or infrastructureReport issues and advise problem resolution to the managementskills & experiences required.Degree holder with at least 3 years of relevant experience in Helpdesk supportExperience in Financial Service industry is a plusSound knowledge in desktop infrastructure, including build and install desktops, laptops, HVDs/Virtual devices, telephone systems, printers and other devicesKnowledge of Remote Access products and products such as Citrix, Xen, VDI’s.Experience in supporting VPN configuration and management of file permissions, file system integrity and userGood to have knowledge on BT, IP phone or Cloud/Zoom phoneFluent in both verbal and written English with good communication and enjoy work as a teamInterested candidates, please click APPLY NOW or send your updated resume to Cheryl Lau at Cheryl.lau@randstad.com.hk
    about the company.Top Tier Financial Services Corporation about the team.You will be reported to the regional director and under a production support team. about the job.Provide 1st tier support, issue incident tickets and escalate to level 2/ level 3 teams for troubleshootingSupport the staff and users to ensure the smooth operation on a daily basisMonitor the status and progress toward resolution of all open incidents.Work closely with regional team for group standards or proceduresCreate user documentations and arrange training to user on new applications or infrastructureReport issues and advise problem resolution to the managementskills & experiences required.Degree holder with at least 3 years of relevant experience in Helpdesk supportExperience in Financial Service industry is a plusSound knowledge in desktop infrastructure, including build and install desktops, laptops, HVDs/Virtual devices, telephone systems, printers and other devicesKnowledge of Remote Access products and products such as Citrix, Xen, VDI’s.Experience in supporting VPN configuration and management of file permissions, file system integrity and userGood to have knowledge on BT, IP phone or Cloud/Zoom phoneFluent in both verbal and written English with good communication and enjoy work as a teamInterested candidates, please click APPLY NOW or send your updated resume to Cheryl Lau at Cheryl.lau@randstad.com.hk
    • permanent
    • HK$55,000 - HK$85,000 per year
    • full-time
    about the company.One of the top 10 global lagest bank by total assetsabout the team.Over 100 years of history with esteemed and innovation technologyabout the job.Responsible for technical requests and funtional proficiency by end users of the bank’s applicationsTo monitor applications for capital markets trade processes over 33 countrie with back office (Calypso) systemTo resolve issues by analyzing the available data and the problem to develop a solution internally within the team or with infrastructure and production teamsSupport product development process regulatory reporting for all sites. Maintain applications and business operations using Shell Scripting, ITRS Geneos, BMC Control-M and SQLResponsible for troubleshooting, bug fixing and continuous improvements. skills & experiences required.Team player and willingness to learnWillingness and ability to travel to Singapore as requiredAt least 2 years of experience and knowledge of some functional areas (e.g. Front office, Risk or Back office processing) and CALYPSO back office system would be preferred
    about the company.One of the top 10 global lagest bank by total assetsabout the team.Over 100 years of history with esteemed and innovation technologyabout the job.Responsible for technical requests and funtional proficiency by end users of the bank’s applicationsTo monitor applications for capital markets trade processes over 33 countrie with back office (Calypso) systemTo resolve issues by analyzing the available data and the problem to develop a solution internally within the team or with infrastructure and production teamsSupport product development process regulatory reporting for all sites. Maintain applications and business operations using Shell Scripting, ITRS Geneos, BMC Control-M and SQLResponsible for troubleshooting, bug fixing and continuous improvements. skills & experiences required.Team player and willingness to learnWillingness and ability to travel to Singapore as requiredAt least 2 years of experience and knowledge of some functional areas (e.g. Front office, Risk or Back office processing) and CALYPSO back office system would be preferred
    • permanent
    • HK$40,000 - HK$45,000, per month, Double Pay + Performance Bonus
    • full-time
    about the company.My client is one of the most famous retail businesses and they are looking for an IT Manager with solid experience in supporting retail stores and Retail/FMCG project background. The right candidate will be responsible for leading a small team and participate in IT infrastructure project delivery and support.about the job.Manage a small team and lead infrastructure projects; define and drive forward delivery plans across the projects/plans with other onshore & offshore teams and 3rd party vendorsParticipate in performance management and ensure service delivery is on-time & the quality can be able to meet the service level agreement Collaborate with senior management design to IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAssign tasks to the teams and vendors to support the enterprise computing infrastructure such as enterprise servers, storage devices, and systems, hardware and software, etc.,Responsible for the implementation, management, and monitoring of IT Policy and procedures of IT operationsskills & experiences required.Bachelor Degree or above in Computer Science or related discipline is preferredMinimum 5 years of relevant experience with Retail/FMCG project backgroundHands-on experience in supporting projects for retail stores is a mustSolid experience in/understanding of IT Infrastructure, project/service delivery, vendor management, and helpdesk, etc.Good communication skills and business mindset, with the ability to manage the relationship with business stakeholdersGood interpersonal and problem-solving skillsGood in spoken and written both Cantonese and Englishabout the benefits.Guarantee Double PayPerformance Bonus15 Days Annual LeaveMedical InsuranceStaff Discount5 Days WorkIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    about the company.My client is one of the most famous retail businesses and they are looking for an IT Manager with solid experience in supporting retail stores and Retail/FMCG project background. The right candidate will be responsible for leading a small team and participate in IT infrastructure project delivery and support.about the job.Manage a small team and lead infrastructure projects; define and drive forward delivery plans across the projects/plans with other onshore & offshore teams and 3rd party vendorsParticipate in performance management and ensure service delivery is on-time & the quality can be able to meet the service level agreement Collaborate with senior management design to IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAssign tasks to the teams and vendors to support the enterprise computing infrastructure such as enterprise servers, storage devices, and systems, hardware and software, etc.,Responsible for the implementation, management, and monitoring of IT Policy and procedures of IT operationsskills & experiences required.Bachelor Degree or above in Computer Science or related discipline is preferredMinimum 5 years of relevant experience with Retail/FMCG project backgroundHands-on experience in supporting projects for retail stores is a mustSolid experience in/understanding of IT Infrastructure, project/service delivery, vendor management, and helpdesk, etc.Good communication skills and business mindset, with the ability to manage the relationship with business stakeholdersGood interpersonal and problem-solving skillsGood in spoken and written both Cantonese and Englishabout the benefits.Guarantee Double PayPerformance Bonus15 Days Annual LeaveMedical InsuranceStaff Discount5 Days WorkIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    • permanent
    • HK$50,000 - HK$55,000, per month, Performance Bonus
    • full-time
    about the company.Randstad are working with one of the well-known FS Institutions in Hong Kong who are currently looking for an Assistant Application Support Manager with experience in application management and application support. The right candidate will work closely with the Head of IT and Application Development Director in the team. about the job.Participate in day-to-day application product support, maintenance, development, and project management for back-office such as settlement system & reporting system for equity productsProvide technical oversight across systems and applications; leverage skills across multiple apps support areasResponsible for quality control and ensure the development meeting the agreed standardInvolved in preparing functional documentation and support UATskills & experiences required.Associate Degree or above in Computer Science or related discipline is preferred5+ years of relevant experience with a background in the Securities/Banking environmentSolid experience in any back-office system for settlement/wealth management/risk management/brokerage etc.Knowledge of C#/Java, IBM DB2 & AIX, Crystal Report, MS SQL Server is preferredKnowledge of WinVest/SAS would be advantageous but not a mustGood problem solving and analytical skillsGood in spoken Cantonese, English, and Mandarinabout the benefits.20 Days Annual LeavePerformance BonusMedical Insurance5 Days Work If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    about the company.Randstad are working with one of the well-known FS Institutions in Hong Kong who are currently looking for an Assistant Application Support Manager with experience in application management and application support. The right candidate will work closely with the Head of IT and Application Development Director in the team. about the job.Participate in day-to-day application product support, maintenance, development, and project management for back-office such as settlement system & reporting system for equity productsProvide technical oversight across systems and applications; leverage skills across multiple apps support areasResponsible for quality control and ensure the development meeting the agreed standardInvolved in preparing functional documentation and support UATskills & experiences required.Associate Degree or above in Computer Science or related discipline is preferred5+ years of relevant experience with a background in the Securities/Banking environmentSolid experience in any back-office system for settlement/wealth management/risk management/brokerage etc.Knowledge of C#/Java, IBM DB2 & AIX, Crystal Report, MS SQL Server is preferredKnowledge of WinVest/SAS would be advantageous but not a mustGood problem solving and analytical skillsGood in spoken Cantonese, English, and Mandarinabout the benefits.20 Days Annual LeavePerformance BonusMedical Insurance5 Days Work If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    • permanent
    • HK$30,000 - HK$55,000 per year
    • full-time
    about the company.An international technology and telecommunications company.about the team.An energetic team work on a transmission network migration project. about the job.Responsible for IPL/EPL design and provision for the network migration projectsResponsible for troubleshooting network eventsSupport testing of circuits and bearersDecommissioning of unwanted circuit and bearers on transmission networkUpdate inventory systems like CCMS/ Veritasskills & experiences required.CCNA and IP certification are preferred
    about the company.An international technology and telecommunications company.about the team.An energetic team work on a transmission network migration project. about the job.Responsible for IPL/EPL design and provision for the network migration projectsResponsible for troubleshooting network eventsSupport testing of circuits and bearersDecommissioning of unwanted circuit and bearers on transmission networkUpdate inventory systems like CCMS/ Veritasskills & experiences required.CCNA and IP certification are preferred
    • permanent
    • HK$80,000 - HK$95,000, per month, Performance Bonus
    • full-time
    about the company.My client is a well-established business in the retail industry and currently, they are looking for a Head of IT with sizable corporate background and experience in eCommerce/ERP/CRM. The right candidate will work closely with 2 IT Managers in the team to lead the IT Department for supporting the business growth.about the job.Lead and manage the IT department in Hong Kong including IT Managers, software development team and IT supports, etc. (Team Size: Around 20)Define and drive forward delivery plans across the ERP/CRM/eCommerce projects with internal team and 3rd party vendorsDeliver corporate IT infrastructure deployment and enhancement, including networking solutions, database management, and intranet development, etc.Collaborate with senior management design IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAdvise and suggest solutions to the senior management to maintain and ensure IT security, compliance, control, and monitoring are meeting industry standardInvolved in the team performance management and hiring processes in the IT departmentskills & experiences required.Bachelor Degree or above in Computer Science/Business Administration or related discipline15 years of experience in the IT sector including around 7 years of experience in IT team/department management with a sizable corporate & retail industry background With a broad understanding of multiple technical domains including but not limited to: eCommerce, CRM, ERP, SEO, Networking, etc.With strong business sense and ability to communicate and influence effectively with senior stakeholders at all levels translating technical ideas into simple languageStrong sense on applying logical thinking to identify a range of strategies/solutions in best practices before deciding the best course of actionGood interpersonal, communication, and problem-solving skillsPMP/ITIL Certification is a plusProficient in spoken Cantonese and English, Mandarin is a plusIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    about the company.My client is a well-established business in the retail industry and currently, they are looking for a Head of IT with sizable corporate background and experience in eCommerce/ERP/CRM. The right candidate will work closely with 2 IT Managers in the team to lead the IT Department for supporting the business growth.about the job.Lead and manage the IT department in Hong Kong including IT Managers, software development team and IT supports, etc. (Team Size: Around 20)Define and drive forward delivery plans across the ERP/CRM/eCommerce projects with internal team and 3rd party vendorsDeliver corporate IT infrastructure deployment and enhancement, including networking solutions, database management, and intranet development, etc.Collaborate with senior management design IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAdvise and suggest solutions to the senior management to maintain and ensure IT security, compliance, control, and monitoring are meeting industry standardInvolved in the team performance management and hiring processes in the IT departmentskills & experiences required.Bachelor Degree or above in Computer Science/Business Administration or related discipline15 years of experience in the IT sector including around 7 years of experience in IT team/department management with a sizable corporate & retail industry background With a broad understanding of multiple technical domains including but not limited to: eCommerce, CRM, ERP, SEO, Networking, etc.With strong business sense and ability to communicate and influence effectively with senior stakeholders at all levels translating technical ideas into simple languageStrong sense on applying logical thinking to identify a range of strategies/solutions in best practices before deciding the best course of actionGood interpersonal, communication, and problem-solving skillsPMP/ITIL Certification is a plusProficient in spoken Cantonese and English, Mandarin is a plusIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    • permanent
    • HK$30,000 - HK$45,000 per year
    • full-time
    about the company.My client, a well-known logistics leader in Asia, is looking for a Senior System Adminstrator. The right candidate will administer IT infrastructure and provide all-rounded technical support. about the job.Administer IT infrastructure and all-rounded technical supportProvide system administration in the local officeAlign global best practice on infrastructure by developing system documentationEnsure a high level of 7x24 international servicesTroubleshoot and solve daily incidentsResponsible for infrastructure project implementation and evaluationLiaise and manage vendors to resolve infrastructure issues / projectsAssist to handle any ad-hoc projectsskills & experiences required.Bachelor Degree in Computer Science, Information Security or related disciplines5+ years of working experience in system administration and implementationKnowledge and hands on experience on Cloud operation (AWS / Azure), Backup / DR solutions, MS SQL / MySQL administration, NAS / SAN infrastructureSound knowledge on Cisco network device and Nutanix is an advantageProficient on Linux system administration, maintenance, and familiar with configuration and tuning of Apache and NginxExcellent communication skills, good spoken and written English/Cantonese/Mandarin, in a multicultural settingAmbitious and self-motivated in a fast pace environmentIf you're interested in this exciting opportunity, don't hesitate and click APPLY NOW or send an email with your updated resume to Wing Yuen at wing.yuen@randstad.com.hk
    about the company.My client, a well-known logistics leader in Asia, is looking for a Senior System Adminstrator. The right candidate will administer IT infrastructure and provide all-rounded technical support. about the job.Administer IT infrastructure and all-rounded technical supportProvide system administration in the local officeAlign global best practice on infrastructure by developing system documentationEnsure a high level of 7x24 international servicesTroubleshoot and solve daily incidentsResponsible for infrastructure project implementation and evaluationLiaise and manage vendors to resolve infrastructure issues / projectsAssist to handle any ad-hoc projectsskills & experiences required.Bachelor Degree in Computer Science, Information Security or related disciplines5+ years of working experience in system administration and implementationKnowledge and hands on experience on Cloud operation (AWS / Azure), Backup / DR solutions, MS SQL / MySQL administration, NAS / SAN infrastructureSound knowledge on Cisco network device and Nutanix is an advantageProficient on Linux system administration, maintenance, and familiar with configuration and tuning of Apache and NginxExcellent communication skills, good spoken and written English/Cantonese/Mandarin, in a multicultural settingAmbitious and self-motivated in a fast pace environmentIf you're interested in this exciting opportunity, don't hesitate and click APPLY NOW or send an email with your updated resume to Wing Yuen at wing.yuen@randstad.com.hk
    • permanent
    • HK$25,000 - HK$45,000 per month
    • full-time
    about the company.An international telecommunications companyabout the team.An esteemed and professional team responsible for the project migration project about the job.Design and implementation of network systems Install, commission, test and implement network equipmentHandlle project based network migration projectsPlan, design and implement network solutionsskills & experiences required.Bachelor’s degree in information technology, computer science or other related disciplineMinimum 3 years of IT work experience with 2 years or above in network design and implementationHands-on experience in Veritas/ CCMS products is preferred Interested parties, please click “Apply Now” or contact Christal Wong at christal.wong@randstad.com.hk
    about the company.An international telecommunications companyabout the team.An esteemed and professional team responsible for the project migration project about the job.Design and implementation of network systems Install, commission, test and implement network equipmentHandlle project based network migration projectsPlan, design and implement network solutionsskills & experiences required.Bachelor’s degree in information technology, computer science or other related disciplineMinimum 3 years of IT work experience with 2 years or above in network design and implementationHands-on experience in Veritas/ CCMS products is preferred Interested parties, please click “Apply Now” or contact Christal Wong at christal.wong@randstad.com.hk
    • permanent
    • HK$60,000 - HK$70,000 per month
    • full-time
    about the company.My client is a leading company on development, operation and maintenance of Hong Kong’s energy and mobility infrastructure. The right candidate will lead both the IT and facility management teams to support a multitude of internal systems and services, including IT infrastructure, security, help desk, workspace, property and vehicle management as well as other back office services. responsibilities.Lead the development of the infrastructure and operations roadmap and ensure its integration with the broader IT, facility and company strategic plans.Manage the overall infrastructure supporting platforms, both virtual and physical.Ensure major programs and projects of high impact to the organization and businesses are implemented and operated with quality.Establish the policies, systems and processes to ensure infrastructure and systems remain secure.Participate in the assessment of external and internal infrastructure capabilities required to achieve desired business goals.Manage vendor relationships and hold vendors accountable for high performance.Dive into operations and corporate solutions at detailed levels to effectively troubleshoot issues and perform root cause analysis.Create a team culture of accountability while providing leadership, coaching and direction to the IT and facility management staff.skills & experiences required.Bachelor's Degree in computer science or related discipline.10+ years of technology and leadership experience in a complex and multiple business unit organization (property development industry is a plus)Experience in modern infrastructure technologies and leading large scale projects across an enterprise utilizing external providers, offshore resources and internal staff.Excellent interpersonal and communication skills, including proven presentation ability to explain technical concepts and technologies at all organizational levels.Strong vendor management skills with proven experience in negotiating optimal agreements and ensuring desired service.Experience in budget planning and financial management.Excellent analytical, conceptual thinking, planning and execution skills.If you’re interested in this exciting opportunity please don’t hesitate and click APPLY NOW or for more information, you can reach out to Wing Yuen on wing.yuen@randstad.com.hk
    about the company.My client is a leading company on development, operation and maintenance of Hong Kong’s energy and mobility infrastructure. The right candidate will lead both the IT and facility management teams to support a multitude of internal systems and services, including IT infrastructure, security, help desk, workspace, property and vehicle management as well as other back office services. responsibilities.Lead the development of the infrastructure and operations roadmap and ensure its integration with the broader IT, facility and company strategic plans.Manage the overall infrastructure supporting platforms, both virtual and physical.Ensure major programs and projects of high impact to the organization and businesses are implemented and operated with quality.Establish the policies, systems and processes to ensure infrastructure and systems remain secure.Participate in the assessment of external and internal infrastructure capabilities required to achieve desired business goals.Manage vendor relationships and hold vendors accountable for high performance.Dive into operations and corporate solutions at detailed levels to effectively troubleshoot issues and perform root cause analysis.Create a team culture of accountability while providing leadership, coaching and direction to the IT and facility management staff.skills & experiences required.Bachelor's Degree in computer science or related discipline.10+ years of technology and leadership experience in a complex and multiple business unit organization (property development industry is a plus)Experience in modern infrastructure technologies and leading large scale projects across an enterprise utilizing external providers, offshore resources and internal staff.Excellent interpersonal and communication skills, including proven presentation ability to explain technical concepts and technologies at all organizational levels.Strong vendor management skills with proven experience in negotiating optimal agreements and ensuring desired service.Experience in budget planning and financial management.Excellent analytical, conceptual thinking, planning and execution skills.If you’re interested in this exciting opportunity please don’t hesitate and click APPLY NOW or for more information, you can reach out to Wing Yuen on wing.yuen@randstad.com.hk
    • permanent
    • HK$25,000 - HK$30,000, per month, Double Pay + Bonus (1 - 2 Months)
    • full-time
    about the company.My client is a well-established company with around 120+ employees in the business who is recognized for innovation, speed-to-market and in-depth knowledge of the luxury goods industry. To cope with their expansions in Hong Kong, currently they are looking for a System Administrator / IT Support joining their business.about the job.Serve as the first point of contact for end-users seeking technical assistance around software and hardware etc.Work closely with another IT Teams and responsible for the IT operations and support of projectsParticipate in system maintenance and monitoring server performanceInvolve in IT procurement, governance & compliance and 3rd party vendor managementskills & experiences required.Associate Degree or above in Computer Science/Information Technology or related disciplineMinimum 3 years of relevant experience in similar functions/rolesSolid experience in supporting Microsoft O365, Windows OS and Windows Server is preferredSound knowledge of networking, switches, routers and firewalls etc.Good communication skill and mannerGood in spoken and written both English and ChineseBasic understanding of cloud platform such as AWS and Azure would be advantageous but not a mustabout the benefits.Guarantee Double PayPerformance Bonus14 Days Annual LeaveMedical InsuranceStaff Discount5 Days Work If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    about the company.My client is a well-established company with around 120+ employees in the business who is recognized for innovation, speed-to-market and in-depth knowledge of the luxury goods industry. To cope with their expansions in Hong Kong, currently they are looking for a System Administrator / IT Support joining their business.about the job.Serve as the first point of contact for end-users seeking technical assistance around software and hardware etc.Work closely with another IT Teams and responsible for the IT operations and support of projectsParticipate in system maintenance and monitoring server performanceInvolve in IT procurement, governance & compliance and 3rd party vendor managementskills & experiences required.Associate Degree or above in Computer Science/Information Technology or related disciplineMinimum 3 years of relevant experience in similar functions/rolesSolid experience in supporting Microsoft O365, Windows OS and Windows Server is preferredSound knowledge of networking, switches, routers and firewalls etc.Good communication skill and mannerGood in spoken and written both English and ChineseBasic understanding of cloud platform such as AWS and Azure would be advantageous but not a mustabout the benefits.Guarantee Double PayPerformance Bonus14 Days Annual LeaveMedical InsuranceStaff Discount5 Days Work If you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    • permanent
    • HK$20,000 - HK$25,000, per month, Bonus (1 Month)
    • full-time
    about the company.Randstad are currently working with a UK-based & well-established MNC who is currently looking for an Application Support Analyst to join their business. The right candidate will be working as first-line application support in the business to analyse and resolve application issues.about the job.Responsible for daily support assigned applications/systems (e.g. CRM/ERP), including system monitoring, problem resolution, data update, etc. to ensure good service is in place to support the business growthWork closely with the Manager and Business Analyst to identify the improvement opportunities, assess the business requirement, and develop and align the system solutionInvolved in managing and enhancing the service level of vendor supportSupport and execute the global IT strategyEnsure IT infrastructure and systems in Hong Kong/Taiwan are in line with group IT security standardsskills & experiences required.Associate Degree or above in Computer Science/Business Administration or related discipline1+ years of experience in application support or similar functionKnowledge of supporting business applications such as ERP/CRM is preferredPrevious experience in communicating and managing 3rd party vendors is a plusGood command in spoken and written Chinese and EnglishGood communication skills and ability to forge good relationships with key stakeholders across the businessFresh Graduate will also be consideredIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu at kelvin.chu@randstad.com.hk
    about the company.Randstad are currently working with a UK-based & well-established MNC who is currently looking for an Application Support Analyst to join their business. The right candidate will be working as first-line application support in the business to analyse and resolve application issues.about the job.Responsible for daily support assigned applications/systems (e.g. CRM/ERP), including system monitoring, problem resolution, data update, etc. to ensure good service is in place to support the business growthWork closely with the Manager and Business Analyst to identify the improvement opportunities, assess the business requirement, and develop and align the system solutionInvolved in managing and enhancing the service level of vendor supportSupport and execute the global IT strategyEnsure IT infrastructure and systems in Hong Kong/Taiwan are in line with group IT security standardsskills & experiences required.Associate Degree or above in Computer Science/Business Administration or related discipline1+ years of experience in application support or similar functionKnowledge of supporting business applications such as ERP/CRM is preferredPrevious experience in communicating and managing 3rd party vendors is a plusGood command in spoken and written Chinese and EnglishGood communication skills and ability to forge good relationships with key stakeholders across the businessFresh Graduate will also be consideredIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu at kelvin.chu@randstad.com.hk
    • permanent
    • HK$40,000 - HK$65,000 per month
    • full-time
    about the company.Our clinet is an Dutch asset management firm for a number of pension funds and one of the largest institutional investors globally.They operate offices in Amsterdam, New York, Shanghai and Beijing. about the team.You will be in a HK office with professionals and they are managing a portfolio in listed equities, private equity, fixed income, listed and private real estate, infrastructure investments in Asia Pacific.You will work under supervision of the Head of ICT and a team of technical specialists. about the job.Responsible for Oversees all aspects of the desktop and applicable aspects of the local Infrastructure environment;Providing level 1 and/or level 2 support and monitoring functions as well as projects for the group;Work closely with Service Desk Engineer in the daily service desk activities (provides end-user support) i.e. performs day-to-day end user assistance by actively participating in all Service Desk related activities;Provide Market Data and trading application support such as Bloomberg, Liquidnet and Triton;Provides support for server, network based applications and hardware that depend on Active Directory, DNS, DHCP, WINS, etc.Performs support function for systems including Citrix, VPN, RSA, VMware amongst others;Install and deploy desktop and laptop computers and IOS based mobile devices;Professional interaction with Global IT departments to ensure seamless service support;Responsible for maintaining and monitoring the health, performance, uniformity of the company workstations and servers; Qualifications:At least 6 years working experience in IT in the Finance industry;Working experience in Service Support with exposure to enterprise Infrastructure environments;Sound working experience in installation, configuration and troubleshooting of Wintel components, Windows 10 workstations and related peripheral components;Working knowledge of TCP/IP protocols, Internet Technology, Storage and Backup and Infrastructure securityIn-depth knowledge of Windows 2016 Server, SCCM, Active Directory, Exchange Online, Windows 10, MS O365 environment, VMware, IOS;Working knowledge of MobileIron and IOS devices; and supporting IP Phone systems and Voice Recording system (Avaya PABX); and audio/visual support (Cisco Technology);Logical & systematic personality with excellent problem solving skills required;Works well in a dynamic multifunctional and multi-location environmentExcellent communication skills, fluent English in verbal and writtenInterested parties, please click “Apply Now” or contact Cheryl Lau at cheryl.lau@randstad.com.hkskills & experiences required.
    about the company.Our clinet is an Dutch asset management firm for a number of pension funds and one of the largest institutional investors globally.They operate offices in Amsterdam, New York, Shanghai and Beijing. about the team.You will be in a HK office with professionals and they are managing a portfolio in listed equities, private equity, fixed income, listed and private real estate, infrastructure investments in Asia Pacific.You will work under supervision of the Head of ICT and a team of technical specialists. about the job.Responsible for Oversees all aspects of the desktop and applicable aspects of the local Infrastructure environment;Providing level 1 and/or level 2 support and monitoring functions as well as projects for the group;Work closely with Service Desk Engineer in the daily service desk activities (provides end-user support) i.e. performs day-to-day end user assistance by actively participating in all Service Desk related activities;Provide Market Data and trading application support such as Bloomberg, Liquidnet and Triton;Provides support for server, network based applications and hardware that depend on Active Directory, DNS, DHCP, WINS, etc.Performs support function for systems including Citrix, VPN, RSA, VMware amongst others;Install and deploy desktop and laptop computers and IOS based mobile devices;Professional interaction with Global IT departments to ensure seamless service support;Responsible for maintaining and monitoring the health, performance, uniformity of the company workstations and servers; Qualifications:At least 6 years working experience in IT in the Finance industry;Working experience in Service Support with exposure to enterprise Infrastructure environments;Sound working experience in installation, configuration and troubleshooting of Wintel components, Windows 10 workstations and related peripheral components;Working knowledge of TCP/IP protocols, Internet Technology, Storage and Backup and Infrastructure securityIn-depth knowledge of Windows 2016 Server, SCCM, Active Directory, Exchange Online, Windows 10, MS O365 environment, VMware, IOS;Working knowledge of MobileIron and IOS devices; and supporting IP Phone systems and Voice Recording system (Avaya PABX); and audio/visual support (Cisco Technology);Logical & systematic personality with excellent problem solving skills required;Works well in a dynamic multifunctional and multi-location environmentExcellent communication skills, fluent English in verbal and writtenInterested parties, please click “Apply Now” or contact Cheryl Lau at cheryl.lau@randstad.com.hkskills & experiences required.
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