job details

about the company. ...

Our client is a well-established global platform provider that delivers advanced digital solutions to streamline operations for businesses worldwide. Known for its stable industry presence and highly professional corporate culture, the organization is deeply committed to long-term employee development and continuous technological innovation.

about the team.You will be joining a collaborative, tight-knit team of regional and global technology professionals who value efficiency, mutual support, and a dedicated work ethic. The company prides itself on high service standards, offering a warm and stable workspace where long-term commitment is truly recognized.

about the job.

Maintain and support core IT infrastructure, covering hardware, networks, software applications, system backups, and configurations.
Provision and set up MacBooks and laptops for both local and remote team members.
Act as the primary escalation and focal point for incident and problem management, collaborating closely with regional IT units.
Monitor IT service performance regularly, introducing improvements to guarantee high-quality delivery.
Manage IT inventory, maintain detailed system documentation, and oversee local IT facilities.
Ensure strict adherence to corporate IT policies and provide occasional after-hours DevOps or IT support when needed.
Exercise financial prudence and cost awareness during regular hardware refresh and repair cycles.

skills & experiences required.

Higher Diploma or above in an IT-related discipline.
3 to 5 years of solid experience in IT helpdesk support and infrastructure maintenance.
Strong technical skills in Linux system administration, including installation, configuration, and troubleshooting.
Practical experience working with Windows Server and firewalls such as SonicWall and Fortinet.
Possess Windows Server certifications.
Proven track record in incident and problem management, with the ability to deliver under tight deadlines.
Excellent communication and interpersonal skills to manage diverse organizational stakeholders.

If you are interested in this role, please click 'Apply Now' or send your CV directly to anson.chau@randstad.com.hk or reach out via phone at +852 6168 9169.

about the company.
Our client is a well-established global platform provider that delivers advanced digital solutions to streamline operations for businesses worldwide. Known for its stable industry presence and highly professional corporate culture, the organization is deeply committed to long-term employee development and continuous technological innovation.

about the job.

Maintain and support core IT infrastructure, covering hardware, networks, software applications, system backups, and configurations.
Provision and set up MacBooks and laptops for both local and remote team members.
Act as the primary escalation and focal point for incident and problem management, collaborating closely with regional IT units.
Monitor IT service performance regularly, introducing improvements to guarantee high-quality delivery.
Manage IT inventory, maintain detailed system documentation, and oversee local IT facilities.
Ensure strict adherence to corporate IT policies and provide occasional after-hours DevOps or IT support when needed.
Exercise financial prudence and cost awareness during regular hardware refresh and repair cycles.

skills & experiences required.

Higher Diploma or above in an IT-related discipline.
3 to 5 years of solid experience in IT helpdesk support and infrastructure maintenance.
Strong technical skills in Linux system administration, including installation, configuration, and troubleshooting.
Practical experience working with Windows Server and firewalls such as SonicWall and Fortinet.
Possess Windows Server certifications.
Proven track record in incident and problem management, with the ability to deliver under tight deadlines.
Excellent communication and interpersonal skills to manage diverse organizational stakeholders.

If you are interested in this role, please click 'Apply Now' or send your CV directly to anson.chau@randstad.com.hk or reach out via phone at +852 6168 9169.

experience
3 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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summary

hong kong
HK$30,000 - HK$40,000 per month
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0272258_0891832154104690037

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anson chau

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it engineer.

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education

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the application process.

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we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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anson chau

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senior data bi engineer - tableau & gcp (mnc)

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