An exciting opportunity for an experienced Associate to join an established corporate banking institution in Hong Kong. You will deliver exceptional customer service, handle end-to-end transaction processing, and manage robust KYC/CDD compliance procedures for Japanese corporate clients. Minimum 3 years of experience in corporate banking RM support or customer service required.
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about the company.
Our client is a global corporate banking leader with a strong footprint across the Asia-Pacific region. They offer a dynamic, inclusive, and professional environment dedicated to excellence in international trade, corporate financing, and client management.about the team.
You will join a supportive, service-oriented team within the Japanese Corporate Banking division. The team works collaboratively with Relationship Managers, Operations, Treasury, and AML/Compliance teams to deliver seamless servicing and regulatory support for high-profile business clients.
about the job.
- Act as the primary contact point for corporate clients regarding daily servicing matters and transaction enquiries.
- Process customer transactions including deposits, loans, foreign exchange, account maintenance, and registration updates.
- Conduct KYC and compliance activities, including customer due diligence (CDD), trigger event reviews, account maintenance, alert clearances, and sanctions follow-ups.
- Coordinate across internal stakeholders (Operations, Treasury, Compliance, AML) to ensure accurate and timely processing.
- Maintain high standards of data accuracy, client confidentiality, and regulatory compliance.
- Support the onboarding and practical training of new team members as required.
skills & experiences required.
- Bachelor's degree in Business Administration, Finance, Banking, or a related discipline.
- Minimum 3 years of relevant experience in Corporate Banking, RM support, or customer service functions.
- Sound knowledge of corporate banking products, transaction processing, and customer servicing.
- Practical experience handling KYC, CDD, account opening documentation, and regulatory compliance.
- Excellent organisational skills with strong attention to detail and multi-tasking capabilities.
- Strong command of written and spoken English and Chinese (Cantonese and Mandarin). Japanese language proficiency is a strong advantage.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).