Randstad is proud and delighted to win the Gold Award for Best Career Website (Recruitment Agency) at the Asia Recruitment Awards 2018. The award ceremony, hosted by Human Resources Online, took place last week at Hotel Icon, Hong Kong SAR.
best career website in Hong Kong SAR
Natellie Sun, Managing Director at Randstad Hong Kong said, “It gives me great pride that Hong Kong SAR won the Gold Award at the 2018’s Asia Recruitment Awards for Best Career Website (Recruitment Agency). Our new brand promise, Human Forward, gives us the opportunity to connect with our candidates and clients by delivering a more human experience - supported by state-of-the-art technology. Over the last 12 months, we have focused our efforts on improving the digital customer experience on our website by introducing innovative solutions such as Live Chat as well as Perfect Match, which an automated job matching function, and both have successfully delivered business results for us. I'd like to thank all of our clients and candidates, and in particular my team at Randstad Hong Kong, for their continued support and effort.”
randstad's innovative approach on hr technology
Randstad Hong Kong impressed the panel of judges with its forward-looking and innovative take on integrating HR technology within its website. The Live Chat function provides online visitors an immersive experience as they are able to have real time conversations with Randstad customer experience specialists to guide them through their job search and job application process. Clients looking to hire also have direct access to the same chat agents and have their queries attended to immediately. The Perfect Match solution is a pop-up on the Randstad Hong Kong’s website which collects key data from passive candidates so that they can be automatically matched to their ‘perfect job’ as soon as an opportunity that fits their criteria arises. These solutions free up the consultants’ time that would otherwise be spent on reviewing thousands of resumes or making cold calls, so that they can focus on the activities that truly matter - providing a more personal touch and quality service to Randstad’s clients and candidates.
The award comes after a global brand refresh, as the company aims to leverage technology capabilities to deliver a more innovative and customer-centric market offering, with human interaction at its core. Through the Randstad Innovation Fund - a strategic corporate venture fund to fuel innovation - the company will continue to explore, expand and push boundaries in human resource technology with a focus on online platforms, big data analytics, machine learning, as well as sourcing, screening and selection tools.
Randstad is a global leader in the HR services industry and specialised in solutions in the field of flexible work and human resources services. We have a strong presence across Asia-Pacific and offices in Singapore, Malaysia, Hong Kong SAR, China, Japan, Australia and New Zealand. We support people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, construction, property & engineering, corporate & secretarial support, human resources, information technology, legal, life science, sales, marketing & communications, retail and supply chain & procurement. Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work.
We express this with a new brand promise: Human Forward. Hear what our leaders have to say about #HumanForward or head over to our new website and learn more about our Human Forward brand promise.