An exceptional opportunity has arisen for a high-calibre Securities Services professional to lead a premier client management function within a top-tier commercial banking institution in Hong Kong. This pivotal role requires an expert in custody, fund accounting, and post-closing deal administration to drive service excellence, oversee complex portfolios, and lead a high-performing team in alignment with HKMA market standards.
about the company.
Our client is a prominent, well-established international commercial banking group with a powerful footprint across Asia. Renowned for its comprehensive financial suite and commitment to excellence, the bank’s Securities Services division stands as a market leader, continually investing in top-tier talent and cutting-edge operational frameworks to support an elite institutional client base.
about the team.You will spearhead a dedicated, dynamic, and collaborative Client Management and Operations team. The culture is built on professional excellence, proactive problem-solving, and mutual accountability. Working closely with both internal product specialists and major external clearing houses, the team prides itself on delivering seamless, best-in-class service within a fast-paced and supportive environment.
... about the job.
Assist in leading, motivating, and developing the team to deliver best-in-class professional customer services.
Manage new deals, set up, and oversee critical post-closing activities, including handling waiver and amendment requests.
Monitor the timely submission of covenants and maintain a rigorous document inventory.
Participate in comprehensive documentation reviews from an operational perspective to ensure seamless, ongoing deal administration.
Work proactively and collaboratively with internal and external stakeholders to deliver a premium client management experience.
Build and maintain highly effective working relationships with respective clearing systems, including Euroclear Bank, Clearstream Banking, and the CMU.
Provide robust oversight, guidance, and strategic advice to the Operations team on day-to-day activities to ensure flawless service quality.
Participate in ad-hoc projects and strategic initiatives as and when required by senior leadership.
skills & experiences required.
Possess a Bachelor Degree in Finance, Business Administration, or a related academic discipline.
A minimum of 10 years of experience in client management, client service, or relationship management strictly within the Securities Services sector.
Demonstrate a strong, comprehensive understanding of custody and fund accounting mechanics.
Proven leadership skills with a track record of motivating, mentoring, and developing an operational or client-facing team.
Exceptional written and verbal communication skills with mandatory fluency in English, Mandarin, and Cantonese.
Possess superior analytical thinking, sharp attention to detail, and robust problem-resolution skills.