senior officer / assistant manager, sales support.

ResponsibilitiesRelationship & Sales Management: Build and manage brokerage partners to consistently drive sales and achieve organizational targets.Strategic Planning: Assist in designing and implementing distribution strategies for our partnership channels.Partner Enablement: Design and deliver engaging training programs, market updates, and educational materials.Dedicated Support: Serve as the main point of contact for brokers, resolving inquiries and gu

Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s

Key ResponsibilitiesRelationship Management: Acquire and manage key relationships with local and Mainland Chinese Visitor (MCV) clients to hit business targets.Broker Onboarding & Operations: Help find and onboard new brokers, handle due diligence, and coordinate broker commissions.Internal Coordination: Partner with internal teams to keep services running smoothly and aligned with business goals.Market Insights: Gather feedback on competitor activities, c