8 jobs found for operations

Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col

Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E

Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a

Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai

Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip

Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a

Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t

Role Overview: This individual will play a key part in fostering market expansion, elevating our brand's standing, and enriching the client journey for our esteemed clientele.Key Responsibilities:Market Penetration & Expansion: Support the formulation and implementation of strategic initiatives designed to capture and grow our presence within the HNW client base. Collaborate with both external collaborators and internal departments to jointly create bespok