about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers
about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers
Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta
Join a leading international financial institution to drive excellence in customer service. This high-impact role requires an experienced leader to manage and resolve complex customer disputes across both our Life and General Insurance product lines. What You Will Do (Key Responsibilities):Lead the Complaint Team: Manage and guide a dedicated team responsible for the timely and effective resolution of all customer complaints, ensuring high professional sta
about my client. My client is a leading insurance company and they are looking for a Senior Claims Officer to join their winning team.about the job.Assist in reviewing work-flow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of
about my client. My client is a leading insurance company and they are looking for a Senior Claims Officer to join their winning team.about the job.Assist in reviewing work-flow, implementing continuous claims process improvementAssess and approve claims within company guidelineMeet service turnaround time and achieve claims SLAHandle enquiries from distribution / customer enquiry team or complaint teamskills & experiences required.With at least 5 years of
Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col
Client Relations (Senior) Associate, Life InsuranceWe are looking for a dedicated and experienced Senior Officer / Officer to join the Client Relations team. This role is crucial for providing customer service and professional advice and support to our clients, contributing directly to our company's objectives.Key Responsibilities:Deliver outstanding customer service and support management to clients by following company objectives.Engage in cross-team col
Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E
Assistant Manager, Customer Service - Life InsuranceAre you an experienced customer service professional ready to take on a new step? Join the team as an Assistant Manager or Senior Officer, where you will be responsible for our customer service operations, ensuring our clients receive exceptional support for their life insurance policies. This role is perfect for a proactive individual who excels at problem-solving.Key Responsibilities:Customer Service: E
Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a
Customer Service Officer (Customer Service Center) Key Responsibilities:Provide exceptional face-to-face customer service at our service centers.Assist customers with their insurance claims and general policy inquiries.Explain complex insurance information clearly and concisely.Maintain a professional and presentable appearance at all times.Handle customer feedback and resolve issues efficiently and empathetically. Key Requirements:Previous experience in a
Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
Customer Care Associate (Life Insurance Correspondence)Responsibilities:Handle customer inquiries from various channels such as live chat, email, and letters in a timely and tactful mannerProvide accurate information on products and policy services to customersManage and resolve customer complaints and complex cases escalated by Customer Care AssociatesOffer immediate support to team members facing challenges in handling inquiriesDocument all inquiry detai
Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip
Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Create clear, visually appealing illustrations and comparisons (e.g., insurance solution, product comparisons, financial projections).upport follow-up and meeting scheduling with prospective and existing clients and partners.Provide administrative support for insurance applications, ensuring completeness and accuracy.Requirements:Dip
Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a
Position Summary:Our client is a leading firm in the insurance industry.We are seeking an accomplished and results-driven professional to join our team as the Head of Operations. This pivotal role involves working closely with the leadership team to design and implement business strategies while overseeing customer-related operational functions. The successful candidate will ensure the company’s business objective is met by driving operational efficiency a
Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t
Customer Service Specialist - Employee BenefitsJoin Our Team as a Customer Service Specialist - Employee Benefits!Are you a customer service pro with a background in employee benefits or healthcare? We're looking for a dedicated and empathetic individual to join our team as a Customer Service Specialist.The Role:You'll be the first point of contact for our clients, handling their inquiries and resolving issues related to their employee benefits. Your day-t
Senior Officer, Marketing and Promotion (HNW Segment)This is an exciting opportunity for an experienced and ambitious marketing professional who is passionate about creating exclusive brand experiences and driving business growth through high-impact initiatives, with a strong focus on event marketing. Key Responsibilities:Your role will be at the intersection of brand strategy, client engagement, and business growth, with a primary focus on executing excep
Senior Officer, Marketing and Promotion (HNW Segment)This is an exciting opportunity for an experienced and ambitious marketing professional who is passionate about creating exclusive brand experiences and driving business growth through high-impact initiatives, with a strong focus on event marketing. Key Responsibilities:Your role will be at the intersection of brand strategy, client engagement, and business growth, with a primary focus on executing excep
The Opportunity:This is your chance to move beyond the routine. We are hiring a Life & Health Claims Professional to handle a portfolio of high-value, complex claims. If you're a detail-oriented expert who enjoys tackling intricate inpatient cases and providing personalized service, this is the perfect role for you. This position is for those who are passionate about solving unique claims challenges, not just processing high volumes. What You'll Do:Indepen
The Opportunity:This is your chance to move beyond the routine. We are hiring a Life & Health Claims Professional to handle a portfolio of high-value, complex claims. If you're a detail-oriented expert who enjoys tackling intricate inpatient cases and providing personalized service, this is the perfect role for you. This position is for those who are passionate about solving unique claims challenges, not just processing high volumes. What You'll Do:Indepen
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