3 Permanent Insurance found

Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and

Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus

Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance