- about the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customersabout the company.My client is one of the leading global insurance providers in Hong Kong. They are looking for a Claims Officer to join their teamabout the job.Review and assess medical claims in accordance with company policies and regulationsValidate the claims and process the payments with terms and conditions of the policy Contact customers or health-care providers to follow up the outstanding issues and information Follow up enquiries from customers
- about the company.My client is a reputable insurance company and they are looking for a Project Executive to support project initiatives. about the job.Develop, prepare and proofread customer-facing documents, channel communications, and comprehensive training guides to ensure consistent messaging and operational readinessTrack and coordinate to service system setup activities to ensure timely and accurate implementation, and provide support for ad hoc serabout the company.My client is a reputable insurance company and they are looking for a Project Executive to support project initiatives. about the job.Develop, prepare and proofread customer-facing documents, channel communications, and comprehensive training guides to ensure consistent messaging and operational readinessTrack and coordinate to service system setup activities to ensure timely and accurate implementation, and provide support for ad hoc ser
- Key Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information andKey Responsibilities:Prepare high-quality presentation materials for client meetings, internal reviews, and external engagements.Build and maintain strong relationship with all key stakeholders (Consultants as well as private bankers and clients)Arrange and conduct the Customer Policy Annual Review, following up requests from customers and internal departments to ensure quality and efficient service deliverablesAssist in gathering relevant information and
- Key Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in BusKey Responsibilities:Manage inquiries and complaints originating from customers, distribution channels, internal departments, and external insurance regulatory bodies. Based on these interactions, propose improvement plans.Evaluate and approve claims, then communicate fair and just claim decisions, including offering flexible alternatives, to the distribution channels.Responsible for monitoring the operations teamKey requirements:A Diploma or Degree in Bus
- Positions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life InsurancePositions Available:We are hiring for a range of roles, from entry-level to management:Face to Face Customer Service:Life Insurance Customer Service Officer (Open to all fresh graduates and career changers)Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims)Manager/Assistant Manager (For proven leaders in customer operations management)Hotline Customer Service:Life Insurance
