- Key responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the sKey responsibilities: Manage customer enquiries and complaints generated from different touch points such as inbound call, email, written correspondence and social media channels within the company’s service pledge in an efficient, professional and accurate mannerEstablish and maintain good customer relationships by providing one-stop customer care servicesProvide after-sales service to customers including policy endorsement and claims handlingEnsure the s
- about the company.My client is a leading insurance company and they are looking for a Customer Service Officer to deliver high standard customer service to customersabout the job.Handle inbound customer enquiries and channel enquiry (both walk-in or phone) Provide post sales calls outbound call services to customers and follow through customer request to enhance customer experience Achieve all Company KPI and actively contribute to the ongoing improvementabout the company.My client is a leading insurance company and they are looking for a Customer Service Officer to deliver high standard customer service to customersabout the job.Handle inbound customer enquiries and channel enquiry (both walk-in or phone) Provide post sales calls outbound call services to customers and follow through customer request to enhance customer experience Achieve all Company KPI and actively contribute to the ongoing improvement
- about the company.We are partnering with a world-renowned pioneer in the design and distribution of iconic eyewear brands and advanced ophthalmic lenses. Operating in over 150 countries, this organization is a powerhouse of innovation in the vision care industry. We are seeking a high-energy Key Account Manager/Assistant Sales Manager to join their Hong Kong wholesale division to manage prestigious retail partnerships and accelerate market growth. about thabout the company.We are partnering with a world-renowned pioneer in the design and distribution of iconic eyewear brands and advanced ophthalmic lenses. Operating in over 150 countries, this organization is a powerhouse of innovation in the vision care industry. We are seeking a high-energy Key Account Manager/Assistant Sales Manager to join their Hong Kong wholesale division to manage prestigious retail partnerships and accelerate market growth. about th
- about the job.Lead and execute the country's commercial strategy to achieve targets for revenue and market share growth.Manage the sales pipeline, ensuring accurate forecasting and diligent performance tracking to meet business goals.Collaborate extensively with regional and global teams (Marketing, Customer Service, Channel Partners, Sales Operations) to drive execution excellence.Cultivate strong, trusted relationships with key accounts, government stakeabout the job.Lead and execute the country's commercial strategy to achieve targets for revenue and market share growth.Manage the sales pipeline, ensuring accurate forecasting and diligent performance tracking to meet business goals.Collaborate extensively with regional and global teams (Marketing, Customer Service, Channel Partners, Sales Operations) to drive execution excellence.Cultivate strong, trusted relationships with key accounts, government stake
- Join a global leader in cross-border logistics solutions as a CS & Logistics Officer. Based in their Hong Kong office, you will handle multi-channel enquiries and support our regional operations. This role is ideal for a proactive professional with 3+ years of experience looking to thrive in a fast-paced, digital-first environment.about the company.A prominent player in the global logistics sector. They pride ourselves on delivering seamless, efficient, anJoin a global leader in cross-border logistics solutions as a CS & Logistics Officer. Based in their Hong Kong office, you will handle multi-channel enquiries and support our regional operations. This role is ideal for a proactive professional with 3+ years of experience looking to thrive in a fast-paced, digital-first environment.about the company.A prominent player in the global logistics sector. They pride ourselves on delivering seamless, efficient, an
- Role Overview:As a Claims (Assistant) Manager, you will support daily operations, improving workflows and leading a high-performing team to meet service standards.Key responsibilities:Operations & Decision Making: Manage daily claims activities and approve complex cases that require senior-level technical judgment.Process Improvement: Identify and implement ways to make claims processing faster and more efficient, including overseeing system upgrades.StakeRole Overview:As a Claims (Assistant) Manager, you will support daily operations, improving workflows and leading a high-performing team to meet service standards.Key responsibilities:Operations & Decision Making: Manage daily claims activities and approve complex cases that require senior-level technical judgment.Process Improvement: Identify and implement ways to make claims processing faster and more efficient, including overseeing system upgrades.Stake
- Receptionist - Asset Management (Hong Kong)about the company.Our client is a premier global asset management firm. With a significant presence in the Hong Kong financial hub, they offer an elite, fast-paced environment that values excellence, professional integrity, and a high-standard of operational support.about the team.You will be the face of the Hong Kong office, joining a professional and collaborative administrative team. The environment is high-eneReceptionist - Asset Management (Hong Kong)about the company.Our client is a premier global asset management firm. With a significant presence in the Hong Kong financial hub, they offer an elite, fast-paced environment that values excellence, professional integrity, and a high-standard of operational support.about the team.You will be the face of the Hong Kong office, joining a professional and collaborative administrative team. The environment is high-ene
- about the company.Randstad is the global leader in HR services, and our IT division is one of our most successful and high-growth pillars. Based in our modern Hong Kong office, we provide a "Human Forward" approach to recruitment, leveraging industry-leading AI tools to connect the best tech talent with top-tier financial institutions, unicorns, and multi-national corporations. We offer a clear career roadmap, moving you from Associate to Consultant and beabout the company.Randstad is the global leader in HR services, and our IT division is one of our most successful and high-growth pillars. Based in our modern Hong Kong office, we provide a "Human Forward" approach to recruitment, leveraging industry-leading AI tools to connect the best tech talent with top-tier financial institutions, unicorns, and multi-national corporations. We offer a clear career roadmap, moving you from Associate to Consultant and be
- Receptionist - Asset Management (Hong Kong)about the company.Our client is a premier global asset management firm. With a significant presence in the Hong Kong financial hub, they offer an elite, fast-paced environment that values excellence, professional integrity, and a high-standard of operational support.about the team.You will be the face of the Hong Kong office, joining a professional and collaborative administrative team. The environment is high-eneReceptionist - Asset Management (Hong Kong)about the company.Our client is a premier global asset management firm. With a significant presence in the Hong Kong financial hub, they offer an elite, fast-paced environment that values excellence, professional integrity, and a high-standard of operational support.about the team.You will be the face of the Hong Kong office, joining a professional and collaborative administrative team. The environment is high-ene
