summary

hong kong
HK$40,000 - HK$50,000 per year
permanent
full-time

specialism
sales
sub specialism
account & relationship management
reference number
91M0264008_5683018151438342866

job details

about the company.
...

We are currently partnering with a leading provider of social and media intelligence solutions, in finding a Senior / Enterprise Account Manager to lead the management and growth of their key accounts in the Greater China region. Our client offers a pathway to personal and professional growth within an inclusive community that values unique contributions. Some of the employee benefits that our client offers include 20+ days of annual paid time off, comprehensive health insurance, an annual health check, a gym and wellness allowance, an employee assistance programs for mental, legal, and financial wellness, and a hybrid work model.

about the job.

As a Senior Enterprise Account Manager, you will be responsible for managing, renewing, and growing accounts after they have been transitioned from the Net New logo team. Your main goal is to expand your client relationships and encourage them to develop their maximum potential.

Own, manage and grow your account to improve customer retention and drive account expansion.
Identify opportunities for up-selling and cross-selling within your accounts.
Monitor customer usage patterns to inform your renewal and product expansion strategies.
Collaborate with Renewals and Customer Success teams to ensure account retention, negotiate pricing, and boost engagement.
Build strong client relationships, serving as the chief point of contact for your clients and fostering strong relationships.
Use proactive sales strategies to handle competitive threats during the renewal process.

skills & experiences required.

Bachelor’s degree holder in related field
A minimum of 5 years of account management experience is essential, with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.
Strong strategic thinking and execution skills, with a focus on enhancing customer retention and growth.
Proactive and performance-oriented - committed to achieving both growth and customer satisfaction
Excellent communication, presentation, and interpersonal skills.
Exceptional problem-solving and analytical abilities
Communicate trilingually in Mandarin, Cantonese, and English to work with clients in the Greater China region.

Interested candidates, please send updated resume to Jack Corcoran at jack.corcoran@randstad.com.hk

about the company.
...

about the job.

Own, manage and grow your account to improve customer retention and drive account expansion.
Identify opportunities for up-selling and cross-selling within your accounts.
Monitor customer usage patterns to inform your renewal and product expansion strategies.
Collaborate with Renewals and Customer Success teams to ensure account retention, negotiate pricing, and boost engagement.
Build strong client relationships, serving as the chief point of contact for your clients and fostering strong relationships.
Use proactive sales strategies to handle competitive threats during the renewal process.

skills & experiences required.

Bachelor’s degree holder in related field
A minimum of 5 years of account management experience is essential, with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.
Strong strategic thinking and execution skills, with a focus on enhancing customer retention and growth.
Proactive and performance-oriented - committed to achieving both growth and customer satisfaction
Excellent communication, presentation, and interpersonal skills.
Exceptional problem-solving and analytical abilities
Communicate trilingually in Mandarin, Cantonese, and English to work with clients in the Greater China region.

Interested candidates, please send updated resume to Jack Corcoran at jack.corcoran@randstad.com.hk

experience
5 years
skills
Sales, hunter, account manager, business development, upsell, enterprise, leadership, solution, software, SaaS
qualifications
no additional qualifications required
education
Bachelor Degree

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jack corcoran

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senior / enterprise account manager - saas.

job details

experience

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

jack corcoran

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