- Customer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for follCustomer Service Executive - Hotline & Service Centre Roles (2 headcounts)Key Responsibilities: A. Service Delivery & Problem ResolutionAddress customer and agent inquiries, requests, and complaints.Provide prompt and accurate services, including policy information and professional advice to customers.Handle and resolve customer problems, including elevated complaints and special requests related to policy matters.Engage proactively with customers for foll
- Key Responsibilities:Provide routine case management for New Business and Policy Servicing request and to obtain sufficient information and documentation from clients for review cases and Underwriting requirementsEnsure effective process efficiency, policy insurance & renewal, client relations, and undertake other duties as may be requiredReviewing all applications involving a wide variety of insurance needs and unique personal circumstances of the client,Key Responsibilities:Provide routine case management for New Business and Policy Servicing request and to obtain sufficient information and documentation from clients for review cases and Underwriting requirementsEnsure effective process efficiency, policy insurance & renewal, client relations, and undertake other duties as may be requiredReviewing all applications involving a wide variety of insurance needs and unique personal circumstances of the client,
