summary

hong kong
HK$30,000 - HK$40,000 per year, w/ double pay
permanent
full-time

specialism
human resources
sub specialism
learning & development
reference number
91M0265328_5956512148785304389

job details

Retail Training Specialist, In-Store Trainer | Luxury Fashion, up to 40K x 13 mths + bonus

Up to 40K x 13mths + Bonus
Coach for a world-renowned luxury brand
Regional Exposure (Hong Kong, GBA & Taiwan)

about the company. ...

Our client, a world-renowned luxury fashion house and a global leader in sophisticated style, is seeking a dynamic and inspiring In-Store Performance Coach to join their Greater China Region (GCR) team.

This is a highly visible, hands-on role for a professional who is passionate about luxury retail and talent development. You will be the key driver for elevating in-store performance, splitting your time between active coaching on the shop floor and contributing to strategic retail capability projects. Reporting to the GCR Head of Learning & Development , you will be instrumental in building sales, styling, and clienteling capabilities across the store network.

about the job.

Deliver high-impact, in-store coaching (both one-on-one and group) to enhance selling skills, styling expertise, product knowledge, and clienteling.
Partner closely with Store Managers to build a strong, sustainable coaching culture and follow up on performance to improve key KPIs and service.
Facilitate engaging in-house, face-to-face training sessions based on global and local retail initiatives.
Identify learning needs and help curate tailor-made training plans in partnership with retail leaders.
Provide structured feedback to Area Managers and the Head of Retail on team performance and ongoing learning needs.
Track the quality and impact of all retail training initiatives in partnership with the retail management team.

skills & experiences required.

Proven experience in the luxury fashion industry is essential.
Direct experience as a field coach is highly preferred.
Candidates with a strong background in luxury store management or as a dedicated in-store trainer are also strongly encouraged to apply.
Exceptional skills in training delivery, facilitation, and coaching on luxury selling techniques and customer service.
Full fluency in Cantonese, Mandarin, and English is mandatory.
A hands-on, energetic, inspiring, and collaborative self-starter who can work independently.
Bachelor's degree or equivalent.
Proficient in MS Office (PowerPoint, Excel) and familiar with eLearning platforms.

Interested candidates, please click "apply" or send your CV with current and expected salary to gwen.lee@randstad.com.hk.
All applications will be treated with the strictest confidence. Only shortlisted candidates will be contacted.

Retail Training Specialist, In-Store Trainer | Luxury Fashion, up to 40K x 13 mths + bonus

Up to 40K x 13mths + Bonus
Coach for a world-renowned luxury brand
Regional Exposure (Hong Kong, GBA & Taiwan)

about the company.

...

about the job.

Deliver high-impact, in-store coaching (both one-on-one and group) to enhance selling skills, styling expertise, product knowledge, and clienteling.
Partner closely with Store Managers to build a strong, sustainable coaching culture and follow up on performance to improve key KPIs and service.
Facilitate engaging in-house, face-to-face training sessions based on global and local retail initiatives.
Identify learning needs and help curate tailor-made training plans in partnership with retail leaders.
Provide structured feedback to Area Managers and the Head of Retail on team performance and ongoing learning needs.
Track the quality and impact of all retail training initiatives in partnership with the retail management team.

skills & experiences required.

Proven experience in the luxury fashion industry is essential.
Direct experience as a field coach is highly preferred.
Candidates with a strong background in luxury store management or as a dedicated in-store trainer are also strongly encouraged to apply.
Exceptional skills in training delivery, facilitation, and coaching on luxury selling techniques and customer service.
Full fluency in Cantonese, Mandarin, and English is mandatory.
A hands-on, energetic, inspiring, and collaborative self-starter who can work independently.
Bachelor's degree or equivalent.
Proficient in MS Office (PowerPoint, Excel) and familiar with eLearning platforms.

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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gwen lee

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retail training specialist | luxury fashion, up to 40k x 13 mth.

job details

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

gwen lee

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manager, talent management | up to 65k per month

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