14 jobs found for Technical support in Hong Kong

about the company.My Client is one of the top 10 global lagest investment bank by total assetsabout the team.Well established team working on production support of various applicationsabout the job.Perform and oversee system upgrade, health check, troubleshootinh, incidents management and process improvementResponsible for the trading application support in an investment banking environmentLaise with project team, functional support team and infrastructure experts for incident investigationPerform ad-hoc assignments as requiredskills & experiences required.Bachelor degree in Computer Science, Software Engineering or related disciplinesAt least 2 years of experience in FX/FI trading applications Good knowledge in scripting languagesStrong self-motivation, with good analytical and project management skills, with the ability to work independently Proficiency in both English and ChineseInterested parties, please click “Apply Now” or contact Christal Wong at christal.wong@randstad.com.hk

Clinical Research Associate, Medical Device My client is a fast-growing startup with R&D center in HK & SZ. Due to the business expansion, they are now looking for a Clinical Research Associate to join their clinical team. ResponsibilitiesAssist in developing and writing trial protocols, including outlining purpose and methodologySupport the planning, preparation and problem-solving for clinical research projectsEnsure the trail is comply with research ethics and regulatory requirementsFacilitate communication between clinical researchers and sponsoring companies or collaboratorsAssist in setting up the trial sites Provide training to the site staff to trial-specific industry standards.Monitor the trial throughout its duration, which involves visiting the trial sites on a regular basis.Verify that data consistency on system Prepare final reports and occasionally manuscripts for publication.QualificationBachelor’s degree in Life Sciences or equivalent.1+ years work experience in healthcare, medical, pharmaceutical or biotechnology industries.Candidate with more experience will be considered for a senior positionGood command of both written & spoken English and CantoneseProactive, outgoing personality and able to communicate effectively with people in all levelsFor interested parties, please send your updated resume to Esther Yam at esther.yam@randstad.com.hk for more information or schedule a confidential chat!

Medical Technologist, Molecular Lab Our client is a fast growing diagnostic business, currently looking for a Medical Laboratory Technologist to support their expanding business in Hong Kong. Responsibilities:responsible for overall daily lab operations & procedures including reagent preparation, equipment maintenance, inventory, QA/QC protocols etc.maintain a good laboratory practices & standard operating proceduresactively assist in lab setup and accreditations (e.g. HOKLAS, CAP, ISO)work closely with other internal teams including R&D & Operations to support business directions & goalsRequirements:bachelor degree / HD holder in MLT or any science-related disciplineregistration with the Hong Kong Medical Laboratory Technologist Board Part I/II with a valid certificatefresh grad are also welcome, with experience in Molecular Lab Tests (e.g. DNA extraction, RT-PCR, NGS, Mass Spect.) will be a pluscandidates with > 3years MLT experience will be considered as senior MLTfast-paced, agile, result-driven and a team playerimmediately available candidates will be advantageous Interested parties, please send your updated resume to Esther Yam at esther.yam@randstad.com.hk for more information.

Lab Supervisor, Molecular Genetics Our client is a fast growing diagnostic business, currently looking for a Lab Supervisor to support their expanding business in Hong Kong. Responsibilities:in charge of lab setup and accreditations (e.g. HOKLAS, CAP, ISO)responsible for overall daily lab operations & procedures including reagent preparation, equipment maintenance, inventory, QA/QC protocols etc.maintain a good laboratory practices & standard operating procedureswork closely with other internal teams including R&D & Operations to support business directions & goalsRequirements:bachelor degree / HD holder in MLT or any science-related disciplineregistration with the Hong Kong Medical Laboratory Technologist Board Part I with a valid certificateexperience in Molecular Lab Tests (e.g. DNA extraction, RT-PCR, NGS, Mass Spect.) will be a plusfast-paced, agile, result-driven and a team playerPhD candidates will be advantageousInterested parties, please send your updated resume to Esther Yam at esther.yam@randstad.com.hk for more information.

about the company.Our client is a renowned EU buying office which specialises in home appliances and consumer electronics field with over US$14 billion revenue.about the team.There are around 75 people in the office. Reporting to the Senior Technical Manager, you will lead a team of 5 engineers to perform the daily responsibilities.about the job.As the Technical Manager, you are responsible forManage and oversee all technical and quality activities for consumer electronic products for the UK and EU markets.Support product development and sourcing teams by providing technical support to ensure the products are up to company standard.Liaise with the suppliers and vendors to improve product qualities by understanding customer proposition from feedback of stores and customers.Provide technical support to ensure a balanced spectrum of products is developed in line with company objectives and market positioning in terms of qualities, product varieties and price points.skills & experiences required.To succeed in this position, you needBachelor degree in electrical or electronic engineering or related disciplines.Working experience in EU buying office or brand where specifically handles audio/ consumer electronics/ home appliances products is a MUST.At least 8 year experience of handling technical/ quality assurance requirements for the EU/ UK markets, with at least 3 year people management experiences.Solid knowledge in EU product qualifications, regulatory and quality requirements.Proficient in both written and spoken Chinese and English

Our client is a local conglomerate focusing in the property sector. They’re looking for an IT Support Manager to support the group's IT infrastructure and networking needs. Responsibilities: Monitoring computer systems and networksInstalling and setting up computers, software, systems, networks, printers and scannersResponding to service issues and requestsHandle technical support for internal teams Setting up new accounts Requirements: Bachelor’s degree in Computer Science, Computer Engineering, Information Engineering, or related field 5+ years of experience in helpdesk support or deskside support for enterprise Well understanding and hands-on experience on LANS, WANS, WLANS, VPN 3 years on people management experienceExperience on managing Office 365 Exchange systemsExperience any ITSM tools, such as ServiceNow Good command of written and spoken Cantonese, English and MandarinGood problem-solving skills

about the job.Monitor server and network performancePerform IT security controlManage, monitor and troubleshoot in-house server and network infrastructure for all businessProvide technical support and maintenance servicesServer and network provisioning for application developmentPerform new system testing and implementationEvaluate new technology and productsCoordinate with vendors in the design, implementation and maintenance of IT projectPerform ad hoc duties assignedskills & experiences required.Diploma or above in Computer Science / Information Systems or related disciplinesMinimum 5 years’ working experience in network and server administration and projectimplementationSolid experience in networking and general backend applications management such as Firewall, Routers, Switches, WLAN, IPSec VPN, VoIP, Video Conferencing, Veeam, Kaspersky Anti-virus, Cisco ESA email gateway, etc.Good knowledge in Wintel and Linux on virtualization platform and server applications such as Microsoft AD, Microsoft Exchange, VMware vSphere, Microsoft Azure, Nutanix AHV.Good interpersonal and communication skillsCertified in MCP, MCSE, MCITP, CISSP will be an advantageCandidates with less experience will be considered as IT Infrastructure Specialist

about the job.Monitor server and network performancePerform IT security controlManage, monitor and troubleshoot in-house server and network infrastructure for all businessProvide technical support and maintenance servicesServer and network provisioning for application developmentPerform new system testing and implementationEvaluate new technology and productsCoordinate with vendors in the design, implementation and maintenance of IT projectPerform ad hoc duties assignedskills & experiences required.Diploma or above in Computer Science / Information Systems or related disciplinesMinimum 5 years’ working experience in network and server administration and projectimplementationSolid experience in networking and general backend applications management such as Firewall, Routers, Switches, WLAN, IPSec VPN, VoIP, Video Conferencing, Veeam, Kaspersky Anti-virus, Cisco ESA email gateway, etc.Good knowledge in Wintel and Linux on virtualization platform and server applications such as Microsoft AD, Microsoft Exchange, VMware vSphere, Microsoft Azure, Nutanix AHV.Good interpersonal and communication skillsCertified in MCP, MCSE, MCITP, CISSP will be an advantageCandidates with less experience will be considered as IT Infrastructure Specialist

Senior Technical Officer (Telecommunication)We're partnering with a global telecommunications client in finding a Senior Technical Officer for their device network business unit to provide technical support and solutions to their B2B clients in Hong Kong. Job Responsibilities:Responsible for all technical aspects engagement with customers including test/debug on mobile network devices and wifi devices Responsible in analyzing Customer's technical issues on the field and provide solutions to ensure the product/solution is solved Take lead to define product specifications/requirements with customer's requests Responsible in troubleshooting customer's request and other engineering issues in mobile network devices and embedded system devicesCollaborate and communicate with external vendors/suppliers/factories to ensure tailor-made products are delivery in a timely manneredCollaborate with internal team such as product management, marketing and channel sales team to introduce existing/new products to customers Job Requirements:Degree holder in a relevant technical discipline Minimum 3 years experience in a telecommunication, wireless or network organization focusing on field application engineeringExperience with embedded systems either with software or hardware engineering Knowledge in mobile network, wifi or network devicesStrong communication skills, proactive and detail minded Interest in the telecommunication sector with the curiosity to learn new knowledge in the upcoming LTE, 5G standards and WiFiInterested Candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click the 'apply' link for further processing. Should you have any further question on the above opportunity, please do not hesitate reach out on the email provided!

Engineering Director- Rail Integration System(Base HK or China) Package and BenefitsTop Tier Company across the globeAttractive Remuneration Package Stable and collaborative culture About the companyWe are currently representing one of the largest companies in the railway industry in terms of revenue to invite engineering background candidates to join their well-established team. With year-on-year business growth, they are looking for an Engineering Director to join their team .About the role As the Engineering Director, you can be based in Hong Kong or BeiJing and manage oversea railway projects. Primarily you will be focusing on the oversea railway project including but not limited to technical support for the railway project, Rails Integration System from design to installation to T&C, risk assessment ,technical due diligence and meeting with headquarters . You will also work closely with the Project Management team to conduct research, analysis, reports and presentations for the whole railway projects.RequirementsDegree holder in Railway Engineering/ Transport Planning/ MEP Engineering/ Automation and Systems Integration Engineering Technology or related disciplineOver 15 years of experience in the railway industry and rail integration system managementPrior experiences working in oversea railway project advantageousStrong leadership skills and problem-solving abilitiesExcellent communications and interpersonal skills are essentialFluent in English and Mandarin Interested parties please apply the job by clicking the appropriate link with your updated resume and salary details to jessica.xie@randstad.com.hk or contact jessica xie by +852 2232 3427 We regret only shortlisted candidates will be contacted.

about the company.Our client is a EU premium brand that specialises in offering high quality strollers with their offices being set up in France, Hong Kong and Shanghai. Currently they are looking for an Engineering Manager to join their team in Hong Kong.about the job.As the Engineering Manager, you are responsible forOversee and manage new product development projects from conceptual stage to commercialization by working closely with the R&D team in France and suppliers in Mainland China to ensure all milestones are met on time.Lead the product engineering teams to drive product development process and ensure smooth manufacturing process from technical perspective.Guide and review the performance of the product engineering team.Conduct product quality analysis, product cost analysis and validation, as well as improving production efficiency and quality.Support quality team on QA/QC and product compliances matters.Assist in supplier selection and management by providing technical support and insight.Ensure proper documentation of product technical specifications, BOM, CAD files, ECN and so on.skills & experiences required.To succeed in this position, you needEducation background in engineering or related disciplineAt least 7 year working experience in infant/ toddler field with experience in leading a team.Technical know-how and knowledge (e.g. plastic injection, molding and metal extrusion) in manufacturing processes and quality standards of infant products.Good communication skills to manage both internal parties and vendors.Knowledge in AutoCAD/ Creo/ Solidworks/ Illustrator is a plusProficient in English and Chinese, both written and spoken.Candidates with less experience will be considered as Product Engineer

About the CompanyA global leading medical device company, in the surgical industry, is recruiting a Service Engineer to their family. They have a very high market share and keep expanding globally and in Hong Kong. They strive for the best for both patients and practitioners. Even though they are the most well-known ones in their industry, they still explore different opportunities and innovations. Promising career development is provided definitely and an excellent working environment is offered. About the TeamAbout 40 staff in the Hong Kong office. Reporting to Service engineer manager. You will work closely with 3 service engineers and training would be offered definitely. You will work closely with the sales team for on-site technical support to professionals. About the jobAs a Service Engineer, you will ensure medical device installation is smooth according to the company compliance and guidelinesperform device maintenance regularly according to company standards provide technical and case support to assigned professionals in OT room or requested area create service report or related document to manager perform troubleshooting on the hardware part on-sitework closely with sales team as a solution provider to professionals Skills & Experience required bachelor’s Degree in Biomedical engineering or related aspects at least one years of experience as service engineer in medical device sectorexcellent command in oral and written English and Cantonese good knowledge in computer, systems installation and computer networkingexperience in image files operation would be an advantageInterested parties, please apply directly with your current and expected salary. Feel free to reach out to Perry Chung at perry.chung@randstad.com.hk for any questions you might have.

Offer: 480k - 588k + bonusLuxury ProjectReputable Design FirmHK based, local projectsHKIA in progress / Registered Architect Nice employee benefitsAbout the company We are representing a reputable design consultancy to look for a Store Planning Project Manager (Architecture) to join the team. They are known for their inclusive and energetic culture as well as sustainable project pipeline. Their business ranges from interior design, architecture project management and branding for retail brands, hospitality group, corporates, property developers, etc. With ongoing expansion for the team as well as upcoming new projects, they would like to call for a store planning talents to join their team based in HK. about the role Reporting to the division head, you are expecting your major responsibilities to be the below: You will be involving in managing architectural and interior design coordination, project planning, cost control and onsite supervision to ensure the store renovation or development projects are delivered in a timely and quality mannerManage the construction quality and prepare relevant tenderings and submissions for store development and renovation projectsProvide technical support on managing the full cycle of demolition, redevelopment, facade, fit out and other construction perspectivesEnsure the store design aligns with client’s standards and requirements by constant communicationCoordinate and work closely with relevant stakeholders, such as end users, landlords, internal teams, client and contractorsRequirements & qualifications Degree holder in Architecture or equivalentMember of HKIA or MHKiA application in progress is requiredAround 4-10 years of experience involving in architectural or interior design project managementExperience in high end projects such as hotel, villa, shopping mall, luxury houses would be a great advantage but not a mustDetail-minded as well as having excellent communication and interpersonal skills and with high level of aesthetic flairStrong leadership, planning and management skills with an analytical mindFluency in Cantonese is a must, professional work proficiency in English would be an advantageInterested parties please apply the job by clicking the appropriate link with your updated resume and salary details to caridee.wong@randstad.com.hk. We regret only shortlisted candidates will be contacted.

about the company.My client is a multinational optical retailer that sells contact lenses, solutions and eye care products. They are currently hiring a QA Manager - Frame Manufacturing (Eyewear) to join the expanding team. For the position, they are open to candidates with consumer goods, electronics, beauty, toys and other relevant backgrounds. You will be leading a team of 11 and report to the Operation Director. about the job.Leading activity to improving quality systems and quality management in suppliers factoriesBuilding and training a fully capable quality team to ensure repeatable and dependable servicesDevelop, document and maintain the Quality system for compliance with ISO 9001, ISO 17025Lead continuous improvement by control of corrective actions and prevention Actively champion and train teams to support the generation of records and evidence as a culture across the companyEnable the provision of innovative solutions that enable quality improvements, supporting to ensure smooth production and manufacturing processesEducate suppliers on our product quality expectations, technical requirements, and physical attributesWork with Quality Teams to establish and maintain benchmarking system for all suppliersSet Quality Control Compliance objectivesOversee the returns process for products which do not meet the required standardsDetermining and planning appropriate product controls by assessing risk, critical specs and specificationsEstablish best practices e.g PPAP to match product quality standards to suit application needsLead the engineering investigation and make decisions for corrective actions on product / process nonconformityTake ownership of the engineering risk register - manage risk review and mitigation activitiesProvide technical support to buyers, merchandisers, factories and customers to ensure product qualityProcess store and glazing technical queries together with complaint management.Develop and maintain meaningful reports and data in relation to audits, social compliance and product qualityPoint of escalation for compliance audits ensuring critical issues are actioned and resolved in line with deadline skills & experiences required.Bachelor's degree holderAt least 7+ years of experience in QAWith professional qualifications in ISO 9001/ ISO ISO 17025High attention to details, excellent communications skillsGreat command of both spoken and written English, Cantonese and MandarinLeadership skills and demonstrate ability of developing quality management systems for productsFlexible, adaptable and agileHighly organized with the ability to work under pressureOccasional travel is required If you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.