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- about the company.My client is a Hong Kong manufacturer with a focus on apparel productions. Their business covers fabric, printing, dyeing, weaving, designing, testing and production for many famous apparel brands and wholesale businesses. about the job.Supporting the design functions of apparel to ensure the design, fit, fabrics, color and prints are appropriateAnalyzing fashion trends, conducting market research, formulating creative direction to transforming the creative design into marketable collections to our customersIdentifying the market / style needs and creating complete tech packs for fitting / productionskills & experiences required.Diploma holder in Fashion Design, Textile, Clothing or related disciplines2-6 years of experience in fashion design and product developmentProficiency in AI, Photoshop, 3D software etc.Responsible, hardworking, working under pressure and willing to learnStrong fashion sense, creative, energetic and passionateGood communication and presentation skillsFluent in Cantonese, Mandarin, and Englishabout the package.5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.about the company.My client is a Hong Kong manufacturer with a focus on apparel productions. Their business covers fabric, printing, dyeing, weaving, designing, testing and production for many famous apparel brands and wholesale businesses. about the job.Supporting the design functions of apparel to ensure the design, fit, fabrics, color and prints are appropriateAnalyzing fashion trends, conducting market research, formulating creative direction to transforming the creative design into marketable collections to our customersIdentifying the market / style needs and creating complete tech packs for fitting / productionskills & experiences required.Diploma holder in Fashion Design, Textile, Clothing or related disciplines2-6 years of experience in fashion design and product developmentProficiency in AI, Photoshop, 3D software etc.Responsible, hardworking, working under pressure and willing to learnStrong fashion sense, creative, energetic and passionateGood communication and presentation skillsFluent in Cantonese, Mandarin, and Englishabout the package.5 days workFast Track PromotionFriendly Working CultureMedical and DentalDiscretionary BonusIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
- about the company.Our client is a reputable retailer with multiple department stores and they are currently hiring a buying professional (Fashion) to join their team. about the job.Managing the assigned category, formulating assortment and allocation plansIdentifying potential business opportunities, exploring new and emerging category/brandSourcing new, exclusive and potential products from suppliers in offshore regionsLiaising with suppliers on product ordering, pricing and shipment issuesConducting analysis and management and setting prices for productsSetting seasonal OTB budget, formulating assortment and allocation plan, conducting inventory analysis and management, and setting prices for productsWorking closely with internal stakeholders for promotions, visual merchandising and other ad-hoc projectsskills & experiences required.Diploma or above4-6 years of buying experience in FMCG/ retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chineseabout the package.5 days workDouble payDiscretionary BonusMedical InsuranceIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.about the company.Our client is a reputable retailer with multiple department stores and they are currently hiring a buying professional (Fashion) to join their team. about the job.Managing the assigned category, formulating assortment and allocation plansIdentifying potential business opportunities, exploring new and emerging category/brandSourcing new, exclusive and potential products from suppliers in offshore regionsLiaising with suppliers on product ordering, pricing and shipment issuesConducting analysis and management and setting prices for productsSetting seasonal OTB budget, formulating assortment and allocation plan, conducting inventory analysis and management, and setting prices for productsWorking closely with internal stakeholders for promotions, visual merchandising and other ad-hoc projectsskills & experiences required.Diploma or above4-6 years of buying experience in FMCG/ retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chineseabout the package.5 days workDouble payDiscretionary BonusMedical InsuranceIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
- about the company. Our client is a reputable retailer with multiple department stores in Hong Kong. The company has always been innovative and is committed to bring the customers the best shopping experience in the city. They are are currently hiring a buying professional (Fashion) to join their team. about the job.Managing the assigned category, formulating assortment and allocation plansIdentifying potential business opportunities, exploring new and emerging category/brandSourcing new, exclusive and potential products from suppliersLiaising with suppliers on product ordering, pricing and shipment issuesConducting analysis and management and setting prices for productsSetting seasonal OTB budget, formulating assortment and allocation plan, conducting inventory analysis and management, and setting prices for productsWorking closely with internal stakeholders for promotions, visual merchandising and other ad-hoc projectsskills & experiences required.Diploma or above2+ years of buying experience in fashion retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chineseabout the package.5 days workDouble payDiscretionary BonusMedicalDentalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.about the company. Our client is a reputable retailer with multiple department stores in Hong Kong. The company has always been innovative and is committed to bring the customers the best shopping experience in the city. They are are currently hiring a buying professional (Fashion) to join their team. about the job.Managing the assigned category, formulating assortment and allocation plansIdentifying potential business opportunities, exploring new and emerging category/brandSourcing new, exclusive and potential products from suppliersLiaising with suppliers on product ordering, pricing and shipment issuesConducting analysis and management and setting prices for productsSetting seasonal OTB budget, formulating assortment and allocation plan, conducting inventory analysis and management, and setting prices for productsWorking closely with internal stakeholders for promotions, visual merchandising and other ad-hoc projectsskills & experiences required.Diploma or above2+ years of buying experience in fashion retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chineseabout the package.5 days workDouble payDiscretionary BonusMedicalDentalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
- about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Client Engagement Supervisor to join the Retail Team and bring in new inspirations! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Client Engagement Supervisor to join the Retail Team and bring in new inspirations! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
- about the company.Our client is one of the world's largest fashion companies with consumers in over 40 countries and they are seeking for a Human Resources Assistant to support their team. about the job.Responsible in full spectrum of the human resources and administrative dutiesSchedule meetings, interviews, HR events and maintain agendasSupport internal and external inquiries and requests related to the HR departmentPrepare documents and reports for the teamProvide any ad hoc support skills & experiences required.Bachelor's degree with at least 2 years of experience in Human ResourcesEffective HR administration and people management skillsExcellent written and verbal communication skills, including Chinese word typingHighly computer literate with capability in email, MS Office and related business and communication toolsImmediately available is highly preferred Interested candidates, please send your application to Eunis Tam at eunis.tam@randstad.com.hk for further discussion.about the company.Our client is one of the world's largest fashion companies with consumers in over 40 countries and they are seeking for a Human Resources Assistant to support their team. about the job.Responsible in full spectrum of the human resources and administrative dutiesSchedule meetings, interviews, HR events and maintain agendasSupport internal and external inquiries and requests related to the HR departmentPrepare documents and reports for the teamProvide any ad hoc support skills & experiences required.Bachelor's degree with at least 2 years of experience in Human ResourcesEffective HR administration and people management skillsExcellent written and verbal communication skills, including Chinese word typingHighly computer literate with capability in email, MS Office and related business and communication toolsImmediately available is highly preferred Interested candidates, please send your application to Eunis Tam at eunis.tam@randstad.com.hk for further discussion.
- about the company. Our client is one of the world's largest fashion companies with consumers in over 40 countries and they are seeking for a Human Resources Assistant to support their team. about the job.Mainly support HR operations & administration functions in the teamCoordinate in recrutiment process for retail positionsSupport internal and external inquiries and requests related to the HR departmentProvide reports, analysis and surveys preparationProvide any ad hoc support for the teamskills & experiences required.Bachelor's degree with at least 2 years of experience in Human ResourcesEffective HR administration and people management skillsExcellent written and verbal communication skills, including Chinese word typingHighly computer literate with capability in email, MS Office and related business and communication toolsImmediately available is highly preferredInterested candidates, please send your application to Eunis Tam at eunis.tam@randstad.com.hk for further discussion.about the company. Our client is one of the world's largest fashion companies with consumers in over 40 countries and they are seeking for a Human Resources Assistant to support their team. about the job.Mainly support HR operations & administration functions in the teamCoordinate in recrutiment process for retail positionsSupport internal and external inquiries and requests related to the HR departmentProvide reports, analysis and surveys preparationProvide any ad hoc support for the teamskills & experiences required.Bachelor's degree with at least 2 years of experience in Human ResourcesEffective HR administration and people management skillsExcellent written and verbal communication skills, including Chinese word typingHighly computer literate with capability in email, MS Office and related business and communication toolsImmediately available is highly preferredInterested candidates, please send your application to Eunis Tam at eunis.tam@randstad.com.hk for further discussion.
- ResponsibilitiesOversee e-commerce business development in Hong Kong and Taiwan to achieve business goals and current market potentials;Working with the regional team to develop product strategies and go-to-market strategies;Evaluate e-commerce landscape and regulations; maintaining insights on future expansion in the market and potential risks;Lead and develop supply chain operations to improve the efficiencies for selling to local customers from our current cross-border operations;Prepare and execute strategy, quarterly business reviews, and executive-level presentations for alignments on strategies, performance and business direction;Develop local partnerships opportunities to broaden brands, local publications and potential marketing channels beyond existing media and affiliate partnerships; andMaintain weekly, monthly and quarterly business reports to ensure that performance and project list is regularly communicated across management and executive team.RequirementsDegree holder in Marketing, Business, Economics, Business Administration, or other related disciplines;5 years of solid experience in sizeable E-Commerce platform with great understanding of the current eRetail landscape, ideally in fashion category;Excellent communication, analytical and problem solving skills;Experience in utilising digital tools and specific analytics to assess awareness, traffic and conversion performance;Strategic, commercial and entrepreneurial mind-set with a proven track record of achieving personal/team business objectives; andExcellent command of spoken and written English is a must.ResponsibilitiesOversee e-commerce business development in Hong Kong and Taiwan to achieve business goals and current market potentials;Working with the regional team to develop product strategies and go-to-market strategies;Evaluate e-commerce landscape and regulations; maintaining insights on future expansion in the market and potential risks;Lead and develop supply chain operations to improve the efficiencies for selling to local customers from our current cross-border operations;Prepare and execute strategy, quarterly business reviews, and executive-level presentations for alignments on strategies, performance and business direction;Develop local partnerships opportunities to broaden brands, local publications and potential marketing channels beyond existing media and affiliate partnerships; andMaintain weekly, monthly and quarterly business reports to ensure that performance and project list is regularly communicated across management and executive team.RequirementsDegree holder in Marketing, Business, Economics, Business Administration, or other related disciplines;5 years of solid experience in sizeable E-Commerce platform with great understanding of the current eRetail landscape, ideally in fashion category;Excellent communication, analytical and problem solving skills;Experience in utilising digital tools and specific analytics to assess awareness, traffic and conversion performance;Strategic, commercial and entrepreneurial mind-set with a proven track record of achieving personal/team business objectives; andExcellent command of spoken and written English is a must.
- about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Retail Operations Supervisor to join the Retail Team and bring in new inspirations for their CRM and Client Development function! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.about the company. Our client is a well known European luxury fashion label with significant presence in main cities across the globe. The label specializes in ready to wear (both mens and womens), leather goods and accessories. To cope with the local expansions, they are currently looking for a Retail Operations Supervisor to join the Retail Team and bring in new inspirations for their CRM and Client Development function! about the team. You will be reporting into the Retail Director and work cross functionally with Marketing Team, Buyers, Finance and the HQ. Your will also partner with your Operations and Training personnel to support your day to day. This is a office-based position, but you are required to visit the store and/or attend client events that may be scheduled outside of your work hours. about the job.Analyzing data to inform business development and CRM campaignsDriving CRM initiatives and overseeing execution of campaignsActing as a liaison between the store and Marketing team to identify consumer segments to be targeted for campaignsPartnering with different stakeholders to keep them informed about upcoming data management initiativesMaintaining and improving data management processes and accuracyCreate monthly tracking report and catch up with store team on business opportunities and training neededAct as a brand ambassador at all time to promote the brand's DNA skills & experiences required.Bachelor Degree in Business Management, Marketing or any relevant disciplines3+ years of relevant CRM/Client Engagement experience, preferably in the luxury fashion retail sectorWelcome candidates from luxury goods, beauty and FMCG backgroundIndependent, ability to work under pressure, creative, team playerProficient in Cantonese, Mandarin and English is required Interested parties, please apply directly with your most updated resume, current and expected salary package. You may reach out to doris.wan@randstad.com.hk if you have any questions.
- About the company Our client has decades of history in luxury watches and jewellery. Originated from Europe, the brand is now presented in 50+ countries worldwide with 3,000+ stores across Europe, Asia and Middle East. Over the years, the brand has showcased its collections through international press, television campaigns and digital promotion. These campaigns have featured stars of international fame. As the retail market is bouncing back, they are in need of a eCommerce Manager in order to cope with the increasing e-business opportunities. About the team. The brand considers people as their most important resource to cope with the challenges the market is facing and to deal with those of the future. You will be able to take advantage of the opportunity offered by a successful multinational company. Reporting to the Head of Sales APAC, you will be surrounded by a group of young, energetic and creative people. Responsibilities Manage China Online platform with brand distribution partners;Develop marketing strategy in accordance to brand guidelines;Analyse marketplace data and insight report to improve customer online shopping experience;Actively participate in e-Commerce platforms promotion including seasonal online marketing campaigns, new product launch and other marketing events;Provide regular eshops reports with detailed marketing activity; andCoordinate with internal stakeholders to ensure sales objectives are being addressed at the online business levelRequirements Degree holder in marketing or any related field;At least 5 years of experience in ecommerce in fashion industry;Experience in ecommerce marketplace platform including Amazon, Lazada, Zalora and Tmall.com;Fast-paced, ambitious with strong communications skills;Able to work independently and in a team environment;Strong Analytical and numerical skills;Fluent in Cantonese, Mandarin and English; andCandidate with less experience will be considered as Assistant ManagerIf you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Vanessa Kan (Recruitment Consultant - Sales and Marketing) on +852 2232 3452.About the company Our client has decades of history in luxury watches and jewellery. Originated from Europe, the brand is now presented in 50+ countries worldwide with 3,000+ stores across Europe, Asia and Middle East. Over the years, the brand has showcased its collections through international press, television campaigns and digital promotion. These campaigns have featured stars of international fame. As the retail market is bouncing back, they are in need of a eCommerce Manager in order to cope with the increasing e-business opportunities. About the team. The brand considers people as their most important resource to cope with the challenges the market is facing and to deal with those of the future. You will be able to take advantage of the opportunity offered by a successful multinational company. Reporting to the Head of Sales APAC, you will be surrounded by a group of young, energetic and creative people. Responsibilities Manage China Online platform with brand distribution partners;Develop marketing strategy in accordance to brand guidelines;Analyse marketplace data and insight report to improve customer online shopping experience;Actively participate in e-Commerce platforms promotion including seasonal online marketing campaigns, new product launch and other marketing events;Provide regular eshops reports with detailed marketing activity; andCoordinate with internal stakeholders to ensure sales objectives are being addressed at the online business levelRequirements Degree holder in marketing or any related field;At least 5 years of experience in ecommerce in fashion industry;Experience in ecommerce marketplace platform including Amazon, Lazada, Zalora and Tmall.com;Fast-paced, ambitious with strong communications skills;Able to work independently and in a team environment;Strong Analytical and numerical skills;Fluent in Cantonese, Mandarin and English; andCandidate with less experience will be considered as Assistant ManagerIf you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Vanessa Kan (Recruitment Consultant - Sales and Marketing) on +852 2232 3452.
- An excellent opportunity for those who are looking to work in the Greater China area, they are currently looking for the position to station in Guangzhou office to monitor businesses in PRC area across 5-6 cities, the position will report to the FC in Guangzhou and lead 40 people in the A&F function, please find more information below for your reference. Station in Guangzhou, frequent travel to 5-6 cities Team Lead for Greater China to manage 40 people HK$50,000 - 60,000 x 13 months + bonus + accommodation About Our Client: Our client is a local fashion brand company with businesses across APAC, they are currently looking to fill a headcount for their Guangzhou office, the position will report to a FC in Guangzhou and lead a team of 40 people across 5-6 cities in PRC area. Job Descriptions: Oversee and manage financial policies and procedures to ensure adequate internal controlAssist day-to-day accounting operations including review work for full set, cash flow management and review business performance Plan and coordinate annual budgeting, to provide timely control/monitor to ensure in the right trackProvide financial analytics of business operating results for management review and business decisionsLiaise with external parties for audit, tax, and bank-related mattersPerform ad hoc tasks assigned by senior management Job Requirements: Bachelor's degree in Finance & Accounting, Business Administrator or any related disciplines Professional Qualification in CPA, CFA is a PLUS Minimum of 10 - 12 years working experience with at least 5 years in PRC area, highly preferred candidate with Retail or F&B backgroundSound knowledge in PRC accounting standard and tax regulations Great in both Chinese and English in written and spoken command Short notice or Immediate is highly preferred Candidates with less experience will also be considered for Manager title If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Oscar Lam (Recruitment Consultant - Accounting & Finance) by applying directly to his email oscar.lam@randstad.com.hkAn excellent opportunity for those who are looking to work in the Greater China area, they are currently looking for the position to station in Guangzhou office to monitor businesses in PRC area across 5-6 cities, the position will report to the FC in Guangzhou and lead 40 people in the A&F function, please find more information below for your reference. Station in Guangzhou, frequent travel to 5-6 cities Team Lead for Greater China to manage 40 people HK$50,000 - 60,000 x 13 months + bonus + accommodation About Our Client: Our client is a local fashion brand company with businesses across APAC, they are currently looking to fill a headcount for their Guangzhou office, the position will report to a FC in Guangzhou and lead a team of 40 people across 5-6 cities in PRC area. Job Descriptions: Oversee and manage financial policies and procedures to ensure adequate internal controlAssist day-to-day accounting operations including review work for full set, cash flow management and review business performance Plan and coordinate annual budgeting, to provide timely control/monitor to ensure in the right trackProvide financial analytics of business operating results for management review and business decisionsLiaise with external parties for audit, tax, and bank-related mattersPerform ad hoc tasks assigned by senior management Job Requirements: Bachelor's degree in Finance & Accounting, Business Administrator or any related disciplines Professional Qualification in CPA, CFA is a PLUS Minimum of 10 - 12 years working experience with at least 5 years in PRC area, highly preferred candidate with Retail or F&B backgroundSound knowledge in PRC accounting standard and tax regulations Great in both Chinese and English in written and spoken command Short notice or Immediate is highly preferred Candidates with less experience will also be considered for Manager title If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Oscar Lam (Recruitment Consultant - Accounting & Finance) by applying directly to his email oscar.lam@randstad.com.hk
- about the company.Our client is a global leading retail brand firm who is currently looking for a Public Relations Officer to join their Strategic Communication team. about the job.You will be focusing mainly in the responsibilities below: Conducting and analysing market intelligence and competitor researchProofreading of press and social text Press coverage and social posting consolidation, data input and analysisPerform sample loan rostering, coordination and delivery between different partiesManaging influencer gifting/ sending products and delivery Support ad-hoc tasks as assigned skills & experiences required.Degree holder in Marketing, Public Relations, Communication or equivalentWith 1-2 years of experience in Public Relations/ marketing field, experience in Public Relations/media agency is an advantageSolid Public Relations experience and knowledge with fashion/lifestyle/beauty brand background is highly preferred Master in MS and strong in data analysis with logistic mindset A team player with excellent multitasking and communication skills, detailed oriented and well organizedFluent in spoken and written Chinese and English Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.about the company.Our client is a global leading retail brand firm who is currently looking for a Public Relations Officer to join their Strategic Communication team. about the job.You will be focusing mainly in the responsibilities below: Conducting and analysing market intelligence and competitor researchProofreading of press and social text Press coverage and social posting consolidation, data input and analysisPerform sample loan rostering, coordination and delivery between different partiesManaging influencer gifting/ sending products and delivery Support ad-hoc tasks as assigned skills & experiences required.Degree holder in Marketing, Public Relations, Communication or equivalentWith 1-2 years of experience in Public Relations/ marketing field, experience in Public Relations/media agency is an advantageSolid Public Relations experience and knowledge with fashion/lifestyle/beauty brand background is highly preferred Master in MS and strong in data analysis with logistic mindset A team player with excellent multitasking and communication skills, detailed oriented and well organizedFluent in spoken and written Chinese and English Interested parties please apply for the job by reaching out to grace.li@randstad.com.hk with your updated resume. We regret that only shortlisted candidates will be contacted.
- about the company. Our client is Hong Kong’s leading fine Jewellery provider with a focus on export businesses. They focus on different kinds of precious stones, diamonds and gems with different specifications. They are committed to provide a one-stop, full jewellery service including design, research and development, manufacturing and wholesale, while maintaining solid business performance. In order to cope with the expansion in Hong Kong, they are currently looking for a jewellery buyer (diamond/ stone) to join the team. about the job. Responsible for handling the assigned categorySetting up colour/ precious stone) standard according to business and client requirementsManaging the sourcing plan and execute the purchasing processes with suppliersDeveloping a reliable supplier relationship and vendor base to support the business growthHandling product selections, assortments, matching and choosing the best options for clients’ requirementsskills and experience required. Diploma holder with 2-6 years of experience in purchasing jewellery with knowledge in diamond/ stoneQualification certificate such as GIA/ FGA/ GG/ DG is preferredStrong business and fashion senseGood command of spoken & written English and Chinese (including Mandarin)Proficient in MS word and ExcelStrong analytical and organization skillsDetail oriented and able to work under pressureabout the package. 5 days workFast Track PromotionFriendly Working CultureMedicalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.about the company. Our client is Hong Kong’s leading fine Jewellery provider with a focus on export businesses. They focus on different kinds of precious stones, diamonds and gems with different specifications. They are committed to provide a one-stop, full jewellery service including design, research and development, manufacturing and wholesale, while maintaining solid business performance. In order to cope with the expansion in Hong Kong, they are currently looking for a jewellery buyer (diamond/ stone) to join the team. about the job. Responsible for handling the assigned categorySetting up colour/ precious stone) standard according to business and client requirementsManaging the sourcing plan and execute the purchasing processes with suppliersDeveloping a reliable supplier relationship and vendor base to support the business growthHandling product selections, assortments, matching and choosing the best options for clients’ requirementsskills and experience required. Diploma holder with 2-6 years of experience in purchasing jewellery with knowledge in diamond/ stoneQualification certificate such as GIA/ FGA/ GG/ DG is preferredStrong business and fashion senseGood command of spoken & written English and Chinese (including Mandarin)Proficient in MS word and ExcelStrong analytical and organization skillsDetail oriented and able to work under pressureabout the package. 5 days workFast Track PromotionFriendly Working CultureMedicalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
- Great opportunity to join a HK listed company for a career step up, the company is currently looking for the position to lead a colleague in HK and a team of 10 in Shenzhen, the position will report directly to the FC and Group FD, please find more information below for your reference. HK + PRC Exposure (no traveling) HK$38,000 - 47,000 x 12m + bonus Consolidation + Reporting + System About Our Client: Our client is a local listed (main board) manufacturer specialised in Fashion & Apparel market with global footprint in US, UK and Italy and factories in PRC and Cambodia, they are currently looking for the position to handling consolidation and reporting duties for HK and PRC operation. Job Descriptions: Report to Group FD and FC and lead a team of 10 in Shenzhen and 1 in HK Prepare monthly consolidation, financial and management report for the business unitResponsible for preparing financial schedules and monthly bank reconciliationCoach, mentor and develop direct reports to ensure the team performanceHandle System enhancement and UAT testing with SAP Perform ad-hoc tasks assigned by the Group FD Job Requirements: Bachelor's degree in Accounting & Finance, Professional Accountancy or any related disciplines HKICPA, ACCA or CPAA Member At least 8 years Accounting experience, highly preferred candidate with Manufacturing background with PRC factory exposure Sound Knowledge in SAP system Great in Chinese and English in both written and spoken command Great communication and interpersonal skillsSelf-driven, able to work under pressure and willing to work overtime to meet with tight deadlines Immediate or short notice is highly preferred! If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Oscar Lam (Recruitment Consultant - Accounting & Finance) by applying directly to his email oscar.lam@randstad.com.hkGreat opportunity to join a HK listed company for a career step up, the company is currently looking for the position to lead a colleague in HK and a team of 10 in Shenzhen, the position will report directly to the FC and Group FD, please find more information below for your reference. HK + PRC Exposure (no traveling) HK$38,000 - 47,000 x 12m + bonus Consolidation + Reporting + System About Our Client: Our client is a local listed (main board) manufacturer specialised in Fashion & Apparel market with global footprint in US, UK and Italy and factories in PRC and Cambodia, they are currently looking for the position to handling consolidation and reporting duties for HK and PRC operation. Job Descriptions: Report to Group FD and FC and lead a team of 10 in Shenzhen and 1 in HK Prepare monthly consolidation, financial and management report for the business unitResponsible for preparing financial schedules and monthly bank reconciliationCoach, mentor and develop direct reports to ensure the team performanceHandle System enhancement and UAT testing with SAP Perform ad-hoc tasks assigned by the Group FD Job Requirements: Bachelor's degree in Accounting & Finance, Professional Accountancy or any related disciplines HKICPA, ACCA or CPAA Member At least 8 years Accounting experience, highly preferred candidate with Manufacturing background with PRC factory exposure Sound Knowledge in SAP system Great in Chinese and English in both written and spoken command Great communication and interpersonal skillsSelf-driven, able to work under pressure and willing to work overtime to meet with tight deadlines Immediate or short notice is highly preferred! If you believe you have the right skills, attitude and experience please click 'apply now' below and upload your resume. Alternatively, for a confidential chat, please contact Oscar Lam (Recruitment Consultant - Accounting & Finance) by applying directly to his email oscar.lam@randstad.com.hk
- about the company. Fashion retailer with a regional/global presence with strong investment in innovation is incorporating the latest technologies in its digital transformation initiatives, including the adoption and enhancement of marketing technology. As the subject matter expert and key driver in the APAC IT team, you will engage with multiple stakeholders across the region to adopt world-class consumer technology solutions. about the job. Be the subject matter expert for MarTech and influence the evaluation, design, and rollout of digital consumer marketing platforms and endpoint management solutions in a rapidly evolving digital ecosystemPartner with product managers and business teams regionally and globally to translate APAC customer and marketing strategies against technical roadmaps and capabilities, enabling desired business outcomes.Liaise with technical and non-technical stakeholders to conduct product research, define user personas and customer journey maps.Work closely with scrum teams to mitigate obstacles impacting successful delivery of roadmap commitments.Collaborate with QA teams on building rigorous test plans to ensure desired outcomes Facilitate enhanced metrics and reporting to measure success and identify places for improvement. skills & experiences required. Bachelor's degree in Information System, Digital Operations, or similar discipline7+ years of digital consumer technology & product experience with minimum 5 years of experience working in retail or other similar consumer facing industryProven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities5+ years with Digital MarTech / CRM Systems (e.g., Salesforce) Strong functional knowledge of products in MarTech or AdTech space. Experience with one or more of the following platforms is strongly preferred – Campaign Management platforms, CRM systems, Customer Data Platforms (CDP), Data Management Platforms (DMPs), or Loyalty platforms Previous experience with Salesforce Marketing Cloud, Salesforce Service Cloud, Consumer Loyalty programs or a Customer Data Platform (CDP) (e.g. Acquia/AgileOne, RedPoint, ActionIQ, SessionM etc.) is preferred, with a demonstrated ability to understand and discuss technical concepts.A strong product mindset, passionate about building great products, innovation and solving complex customer problems; experience contributing to engineering discussions around technology decisions and strategy related to products.Proven record in building relationships and collaborating at all levels of the organization and able to facilitate working sessions with global and regional stakeholders If you're interested in this exciting opportunity, apply now to secure your application. For futher information, feel free to reach Eddie Wang at eddie.wang@randstad.com.hk or WhatsApp 62907292 for a confidential chat on this role or other opportunities.about the company. Fashion retailer with a regional/global presence with strong investment in innovation is incorporating the latest technologies in its digital transformation initiatives, including the adoption and enhancement of marketing technology. As the subject matter expert and key driver in the APAC IT team, you will engage with multiple stakeholders across the region to adopt world-class consumer technology solutions. about the job. Be the subject matter expert for MarTech and influence the evaluation, design, and rollout of digital consumer marketing platforms and endpoint management solutions in a rapidly evolving digital ecosystemPartner with product managers and business teams regionally and globally to translate APAC customer and marketing strategies against technical roadmaps and capabilities, enabling desired business outcomes.Liaise with technical and non-technical stakeholders to conduct product research, define user personas and customer journey maps.Work closely with scrum teams to mitigate obstacles impacting successful delivery of roadmap commitments.Collaborate with QA teams on building rigorous test plans to ensure desired outcomes Facilitate enhanced metrics and reporting to measure success and identify places for improvement. skills & experiences required. Bachelor's degree in Information System, Digital Operations, or similar discipline7+ years of digital consumer technology & product experience with minimum 5 years of experience working in retail or other similar consumer facing industryProven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities5+ years with Digital MarTech / CRM Systems (e.g., Salesforce) Strong functional knowledge of products in MarTech or AdTech space. Experience with one or more of the following platforms is strongly preferred – Campaign Management platforms, CRM systems, Customer Data Platforms (CDP), Data Management Platforms (DMPs), or Loyalty platforms Previous experience with Salesforce Marketing Cloud, Salesforce Service Cloud, Consumer Loyalty programs or a Customer Data Platform (CDP) (e.g. Acquia/AgileOne, RedPoint, ActionIQ, SessionM etc.) is preferred, with a demonstrated ability to understand and discuss technical concepts.A strong product mindset, passionate about building great products, innovation and solving complex customer problems; experience contributing to engineering discussions around technology decisions and strategy related to products.Proven record in building relationships and collaborating at all levels of the organization and able to facilitate working sessions with global and regional stakeholders If you're interested in this exciting opportunity, apply now to secure your application. For futher information, feel free to reach Eddie Wang at eddie.wang@randstad.com.hk or WhatsApp 62907292 for a confidential chat on this role or other opportunities.
- about the company.Our client is a reputable retailer with multiple department stores in Hong Kong. The company is very committed to bringing the customers the best shopping experience. They are currently hiring a Senior buyer/ AMM to join their team. about the job.Responsible for frozen/chilled/packed meat ordering, allocation, sales forecast to maximise sales and minimise waste/costsMaintain and administer the product ranging for stores to achieve departmental sales and waste targetsAnalyse sales performances and inventory reports in daily/weekly/monthly basisWork closely with different internal parties to develop layout guidelines to ensure excellence in product presentationAssist the department head in developing an overall strategy to improve cost, operational efficiency and vendor managementDeliver results in supplier selection, management, negotiation, capacity planning, and risk management Prepare seasonal product training materials to frontline teamSupport in all buying functionsCollaborate with related departments to achieve sales and business targets skills & experiences required.Diploma or above5+ years of buying experience in fashion retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chinese about the package.5 days workDouble payDiscretionary BonusMedicalDentalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.about the company.Our client is a reputable retailer with multiple department stores in Hong Kong. The company is very committed to bringing the customers the best shopping experience. They are currently hiring a Senior buyer/ AMM to join their team. about the job.Responsible for frozen/chilled/packed meat ordering, allocation, sales forecast to maximise sales and minimise waste/costsMaintain and administer the product ranging for stores to achieve departmental sales and waste targetsAnalyse sales performances and inventory reports in daily/weekly/monthly basisWork closely with different internal parties to develop layout guidelines to ensure excellence in product presentationAssist the department head in developing an overall strategy to improve cost, operational efficiency and vendor managementDeliver results in supplier selection, management, negotiation, capacity planning, and risk management Prepare seasonal product training materials to frontline teamSupport in all buying functionsCollaborate with related departments to achieve sales and business targets skills & experiences required.Diploma or above5+ years of buying experience in fashion retail industryStrong negotiation skills and presentation skillsGreat command of both written and spoken English and Chinese about the package.5 days workDouble payDiscretionary BonusMedicalDentalIf you're interested in this role, click 'apply now' or email cecilia.ng@randstad.com.hk to forward an up-to-date copy of your CV, or call Cecilia NG at 2232 3444. If this is not your ideal job but you are looking out, please contact us for a discussion on your career preferences.
- about the company.One-Stop Solution provider for companies to source and create quality cosmetic, fashion, and lifestyle products. about the team. You will work under a multinational and dynamic office and a newly established team. As a senior developer, you will work with a team of vendors and a junior developer for various projects. You will be resposible for driving new enterprise projects and interactive application projeects for both internal and external user. about the job. Drive product direction from strategy to implementation and manage the entire Software Development Life Cycle (SDLC)Define, align, and execute digital strategies and product roadmaps with key stakeholders that will be incorporated into the broader company product portfolio plan.Collaborate with internal product teams and external partners on a day-to-day basis and ensure a high standard of deliveryDevelop a deep understanding of the business environment and strategyGrow and expand capabilities of the digital products team.skills & experiences required.Degree holders with Computer Science or related disciplines5+ years working experience in Digital Product development, including business application web/mobile productsSolid and proven experience in full SDLC, ideally using Agile methodology and familiar with the Tools (JIRA / GIT / SVN)Responsible for the application architecture design and to justify the architecture with different stakeholders Strong leadership skills and able to manage the team physically and remotelyFamiliar with Javascript programming language ( React.Js/ Node.Js) amd MongoDBDetail-oriented and best practices approach to work,Comfortable with Dynamic working environment, excellent interpersonal skills Fluency in written and spoken English, Mandarin and CantoneseInterested parties, please click “Apply Now” or contact Cheryl Lau at cheryl.lau@randstad.com.hkabout the company.One-Stop Solution provider for companies to source and create quality cosmetic, fashion, and lifestyle products. about the team. You will work under a multinational and dynamic office and a newly established team. As a senior developer, you will work with a team of vendors and a junior developer for various projects. You will be resposible for driving new enterprise projects and interactive application projeects for both internal and external user. about the job. Drive product direction from strategy to implementation and manage the entire Software Development Life Cycle (SDLC)Define, align, and execute digital strategies and product roadmaps with key stakeholders that will be incorporated into the broader company product portfolio plan.Collaborate with internal product teams and external partners on a day-to-day basis and ensure a high standard of deliveryDevelop a deep understanding of the business environment and strategyGrow and expand capabilities of the digital products team.skills & experiences required.Degree holders with Computer Science or related disciplines5+ years working experience in Digital Product development, including business application web/mobile productsSolid and proven experience in full SDLC, ideally using Agile methodology and familiar with the Tools (JIRA / GIT / SVN)Responsible for the application architecture design and to justify the architecture with different stakeholders Strong leadership skills and able to manage the team physically and remotelyFamiliar with Javascript programming language ( React.Js/ Node.Js) amd MongoDBDetail-oriented and best practices approach to work,Comfortable with Dynamic working environment, excellent interpersonal skills Fluency in written and spoken English, Mandarin and CantoneseInterested parties, please click “Apply Now” or contact Cheryl Lau at cheryl.lau@randstad.com.hk
- about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/ManagerInterested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
- about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/Manager Interested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.about the company. Our client is one of the world's largest international retailer that offers variety of consumer products. With thousands of stores across the globe, the business is serving over billions of customers each year. To cope with its expansions in the consumer products sector, they are currently looking for a Operations Director to join and bring in new inspirations and new ways of work! about the team. Having a structured team of direct reports, you will be managing over 50+ retail stores in Hong Kong and report into the Vice President. You will lead the team on retail sales and operations to ensure sales target is reached. This is a office-based position but regular market visit is required. about the job.Contribute to corporate strategy in the areas of retail sales and operations including customer service, retail excellence, visual merchandising, product training, in store promotion excellence to ensure that the company achieves its short and long term goalsDirect and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDevelop and implement policies and procedures to ensure that core operational functions achieve their business objectivesDevelop all necessary policies to ensure safe and healthy working environment across all locationsAct as the company's main go-to person on all issues relating to operational functions and keep abreast of latest developments to ensure the company maintains its competitive positionWork collaboratively with internal teams (marketing, supply chain, finance, account, HR) to achieve business goalsResponsible for talent development and ensure timely feedback is given to Retail Managers skills & experiences required.Degree or above in Business Management, Operations Management or any relevant disciplines12+ years of retail management experience with at least 8+ on a supervisory level; open to candidates from Fashion, Beauty, Personal Care, Consumer Goods, Electronics industryProven track record in managing multi stores and large teamsExcellent interpersonal and leadership abilitiesProficient in Cantonese and English is requiredCandidates with less experience will be considered as Senior Manager/Manager Interested parties, please apply directly with your most updated resume, latest and expected salary package. Please reach out to doris.wan@randstad.com.hk if you have any questions.
- Company Background: Our client offers you much more than just classic supply chain management. We focus on end-customer-oriented industries such as fashion & lifestyle, beauty, entertainment, high-tech, healthcare, telecommunications, automotive, banking, insurance, publishing and toys. We develop solutions for every industry along the order-to-cash cycle. Our portfolio is accordingly diversified: Besides traditional logistics services such as warehousing, picking, transport management, and comprehensive value-added services, we develop and operate complex global supply chains, e-commerce and IT platforms, omnichannel solutions, and digital distribution models. We use the latest IT solutions and technologies. Our services have a modular structure. Depending on the requirements, we develop individual, tailor-made solutions. Position Summary:Support ongoing contractual relationships and the operational delivery of services to a defined customer base or a group of accounts and serve as the primary point of contact with clients to ensure client satisfaction. The company is based in Tuen Mun and has 90 headcounts right now. You will be directly reporting to our Head of HK, working from Mondays to Fridays (9am to 5pm). This position will eventually be the successor of the General Manager in Hong Kong. Job Responsibilities: • Take full ownership of company or customer initiated projects; Communicate with global colleagues, global customers, manage customer escalations and drive initiatives for continuous process improvement and maintain a good relationship with them. • Maximize revenue, review and optimize cost base (cost driver analysis and close feedback loop to local teams); Account P&L ownership including invoicing/forecasting/budgeting. • Responsible for KPI & SLA monitoring and performance reporting (MBR/QBR); Support in any RFQ and RFP as assigned. • Escalation handling with root cause, corrective action & status updates and ensure common standards/SOPs across sites throughout the region. • Multi-task across different customers/programs and work with cross functional teams on deliverable and responsible for Account Audits/Reviews/Development Plan.• Coordination of ad hoc requests, problem resolution and improvement initiatives with functional departments in all relevant sites. Job Requirements: • Degree holder in Supply Chain Management, Transportation & Logistics or related disciplines. • At least 5-8 years work experience in Logistics and Supply Chain Management, preferably in key account management/account servicing.• Good communication and interpersonal skills in both English and Chinese. • Excellent command of PC knowledge including Excel and PowerPoint. • Experience in SAP is a plus • Able to multitask in a tight deadline. What do we offer: • Well-developed oversea and local training program • International exposure • Work-life balance with friendly working environment • Promotion opportunities • Great benefit scheme: flexible benefit, birthday, exam and child care leaveCompany Background: Our client offers you much more than just classic supply chain management. We focus on end-customer-oriented industries such as fashion & lifestyle, beauty, entertainment, high-tech, healthcare, telecommunications, automotive, banking, insurance, publishing and toys. We develop solutions for every industry along the order-to-cash cycle. Our portfolio is accordingly diversified: Besides traditional logistics services such as warehousing, picking, transport management, and comprehensive value-added services, we develop and operate complex global supply chains, e-commerce and IT platforms, omnichannel solutions, and digital distribution models. We use the latest IT solutions and technologies. Our services have a modular structure. Depending on the requirements, we develop individual, tailor-made solutions. Position Summary:Support ongoing contractual relationships and the operational delivery of services to a defined customer base or a group of accounts and serve as the primary point of contact with clients to ensure client satisfaction. The company is based in Tuen Mun and has 90 headcounts right now. You will be directly reporting to our Head of HK, working from Mondays to Fridays (9am to 5pm). This position will eventually be the successor of the General Manager in Hong Kong. Job Responsibilities: • Take full ownership of company or customer initiated projects; Communicate with global colleagues, global customers, manage customer escalations and drive initiatives for continuous process improvement and maintain a good relationship with them. • Maximize revenue, review and optimize cost base (cost driver analysis and close feedback loop to local teams); Account P&L ownership including invoicing/forecasting/budgeting. • Responsible for KPI & SLA monitoring and performance reporting (MBR/QBR); Support in any RFQ and RFP as assigned. • Escalation handling with root cause, corrective action & status updates and ensure common standards/SOPs across sites throughout the region. • Multi-task across different customers/programs and work with cross functional teams on deliverable and responsible for Account Audits/Reviews/Development Plan.• Coordination of ad hoc requests, problem resolution and improvement initiatives with functional departments in all relevant sites. Job Requirements: • Degree holder in Supply Chain Management, Transportation & Logistics or related disciplines. • At least 5-8 years work experience in Logistics and Supply Chain Management, preferably in key account management/account servicing.• Good communication and interpersonal skills in both English and Chinese. • Excellent command of PC knowledge including Excel and PowerPoint. • Experience in SAP is a plus • Able to multitask in a tight deadline. What do we offer: • Well-developed oversea and local training program • International exposure • Work-life balance with friendly working environment • Promotion opportunities • Great benefit scheme: flexible benefit, birthday, exam and child care leave
- APAC Customer Service Manager Our client is a reputable and growing skincare business with global presence. Due to their regional expansion plans, we're partnering with them in finding a Customer Service Manager to oversee, lead and manage the APAC customer service team to ensure best practices and high quality service delivery for enquiries and complaint cases for customers purchasing goods on both online and retail platformsJob Responsibilities: Responsible for daily operations to ensure objectives and requirements are metLead, manage, guide and coach the Customer Service team's performance in the APAC region to ensure both personal and team objectives/performances are met and has continuous improvements.Collaborate with internal stakeholders/teas such as retail team, training team to ensure best practices in customer service deliveryOversee the operation of customer enquiries (online & offline) and complaints to ensure cases and enquiries are handled using best practicesCollaborate with HQ to ensure strategies and resources are aligned Develop customer service procedures and KPIs in different communication channels (phone, email, online platforms, live chats) to ensure standardized and best practices Analysis and reporting to ensure customer service journey is defined with continuous improvementsJob Requirements:Degree holder, business disciplines is a bonusMinimum 8 years experience in Customer Service, preferably with regional exposure is a bonus Experience from beauty/skincare/retail operations/training is a bonusExperince in team/people management is a must Strong communciation skills, result-driven, relationship-oriented and strong interpersonal skills Interested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click the 'apply' link.APAC Customer Service Manager Our client is a reputable and growing skincare business with global presence. Due to their regional expansion plans, we're partnering with them in finding a Customer Service Manager to oversee, lead and manage the APAC customer service team to ensure best practices and high quality service delivery for enquiries and complaint cases for customers purchasing goods on both online and retail platformsJob Responsibilities: Responsible for daily operations to ensure objectives and requirements are metLead, manage, guide and coach the Customer Service team's performance in the APAC region to ensure both personal and team objectives/performances are met and has continuous improvements.Collaborate with internal stakeholders/teas such as retail team, training team to ensure best practices in customer service deliveryOversee the operation of customer enquiries (online & offline) and complaints to ensure cases and enquiries are handled using best practicesCollaborate with HQ to ensure strategies and resources are aligned Develop customer service procedures and KPIs in different communication channels (phone, email, online platforms, live chats) to ensure standardized and best practices Analysis and reporting to ensure customer service journey is defined with continuous improvementsJob Requirements:Degree holder, business disciplines is a bonusMinimum 8 years experience in Customer Service, preferably with regional exposure is a bonus Experience from beauty/skincare/retail operations/training is a bonusExperince in team/people management is a must Strong communciation skills, result-driven, relationship-oriented and strong interpersonal skills Interested candidates, please send updated resume to Tommy Wong at tommy.wong@randstad.com.hk or click the 'apply' link.
