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2 jobs found for Erp Crm

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    • permanent
    • HK$80,000 - HK$95,000, per month, Performance Bonus
    • full-time
    about the company.My client is a well-established business in the retail industry and currently, they are looking for a Head of IT with sizable corporate background and experience in eCommerce/ERP/CRM. The right candidate will work closely with 2 IT Managers in the team to lead the IT Department for supporting the business growth.about the job.Lead and manage the IT department in Hong Kong including IT Managers, software development team and IT supports, etc. (Team Size: Around 20)Define and drive forward delivery plans across the ERP/CRM/eCommerce projects with internal team and 3rd party vendorsDeliver corporate IT infrastructure deployment and enhancement, including networking solutions, database management, and intranet development, etc.Collaborate with senior management design IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAdvise and suggest solutions to the senior management to maintain and ensure IT security, compliance, control, and monitoring are meeting industry standardInvolved in the team performance management and hiring processes in the IT departmentskills & experiences required.Bachelor Degree or above in Computer Science/Business Administration or related discipline15 years of experience in the IT sector including around 7 years of experience in IT team/department management with a sizable corporate & retail industry background With a broad understanding of multiple technical domains including but not limited to: CRM, ERP, eCommerce, SEO, Networking, etc.With strong business sense and ability to communicate and influence effectively with senior stakeholders at all levels translating technical ideas into simple languageStrong sense on applying logical thinking to identify a range of strategies/solutions in best practices before deciding the best course of actionGood interpersonal, communication, and problem-solving skillsPMP/ITIL Certification is a plusProficient in spoken Cantonese and English, Mandarin is a plusIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    about the company.My client is a well-established business in the retail industry and currently, they are looking for a Head of IT with sizable corporate background and experience in eCommerce/ERP/CRM. The right candidate will work closely with 2 IT Managers in the team to lead the IT Department for supporting the business growth.about the job.Lead and manage the IT department in Hong Kong including IT Managers, software development team and IT supports, etc. (Team Size: Around 20)Define and drive forward delivery plans across the ERP/CRM/eCommerce projects with internal team and 3rd party vendorsDeliver corporate IT infrastructure deployment and enhancement, including networking solutions, database management, and intranet development, etc.Collaborate with senior management design IT strategies & annual plan including budget, timeline, resources, and manpower; also understand their needs and how best to deliver innovative plans /solutions to meet and exceed expectationsAdvise and suggest solutions to the senior management to maintain and ensure IT security, compliance, control, and monitoring are meeting industry standardInvolved in the team performance management and hiring processes in the IT departmentskills & experiences required.Bachelor Degree or above in Computer Science/Business Administration or related discipline15 years of experience in the IT sector including around 7 years of experience in IT team/department management with a sizable corporate & retail industry background With a broad understanding of multiple technical domains including but not limited to: CRM, ERP, eCommerce, SEO, Networking, etc.With strong business sense and ability to communicate and influence effectively with senior stakeholders at all levels translating technical ideas into simple languageStrong sense on applying logical thinking to identify a range of strategies/solutions in best practices before deciding the best course of actionGood interpersonal, communication, and problem-solving skillsPMP/ITIL Certification is a plusProficient in spoken Cantonese and English, Mandarin is a plusIf you’re interested in this exciting opportunity please don’t delay and click APPLY NOW or for more information, you can reach out to Kelvin Chu on kelvin.chu@randstad.com.hk
    • permanent
    • full-time
    about the company. Fashion retailer with a regional/global presence with strong investment in innovation is incorporating the latest technologies in its digital transformation initiatives, including the adoption and enhancement of marketing technology. As the subject matter expert and key driver in the APAC IT team, you will engage with multiple stakeholders across the region to adopt world-class consumer technology solutions. about the job. Be the subject matter expert for MarTech and influence the evaluation, design, and rollout of digital consumer marketing platforms and endpoint management solutions in a rapidly evolving digital ecosystemPartner with product managers and business teams regionally and globally to translate APAC customer and marketing strategies against technical roadmaps and capabilities, enabling desired business outcomes.Liaise with technical and non-technical stakeholders to conduct product research, define user personas and customer journey maps.Work closely with scrum teams to mitigate obstacles impacting successful delivery of roadmap commitments.Collaborate with QA teams on building rigorous test plans to ensure desired outcomes Facilitate enhanced metrics and reporting to measure success and identify places for improvement. skills & experiences required. Bachelor's degree in Information System, Digital Operations, or similar discipline7+ years of digital consumer technology & product experience with minimum 5 years of experience working in retail or other similar consumer facing industryProven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities5+ years with Digital MarTech / CRM Systems (e.g., Salesforce) Strong functional knowledge of products in MarTech or AdTech space. Experience with one or more of the following platforms is strongly preferred – Campaign Management platforms, CRM systems, Customer Data Platforms (CDP), Data Management Platforms (DMPs), or Loyalty platforms Previous experience with Salesforce Marketing Cloud, Salesforce Service Cloud, Consumer Loyalty programs or a Customer Data Platform (CDP) (e.g. Acquia/AgileOne, RedPoint, ActionIQ, SessionM etc.) is preferred, with a demonstrated ability to understand and discuss technical concepts.A strong product mindset, passionate about building great products, innovation and solving complex customer problems; experience contributing to engineering discussions around technology decisions and strategy related to products.Proven record in building relationships and collaborating at all levels of the organization and able to facilitate working sessions with global and regional stakeholders If you're interested in this exciting opportunity, apply now to secure your application. For futher information, feel free to reach Eddie Wang at eddie.wang@randstad.com.hk or WhatsApp 62907292 for a confidential chat on this role or other opportunities.
    about the company. Fashion retailer with a regional/global presence with strong investment in innovation is incorporating the latest technologies in its digital transformation initiatives, including the adoption and enhancement of marketing technology. As the subject matter expert and key driver in the APAC IT team, you will engage with multiple stakeholders across the region to adopt world-class consumer technology solutions. about the job. Be the subject matter expert for MarTech and influence the evaluation, design, and rollout of digital consumer marketing platforms and endpoint management solutions in a rapidly evolving digital ecosystemPartner with product managers and business teams regionally and globally to translate APAC customer and marketing strategies against technical roadmaps and capabilities, enabling desired business outcomes.Liaise with technical and non-technical stakeholders to conduct product research, define user personas and customer journey maps.Work closely with scrum teams to mitigate obstacles impacting successful delivery of roadmap commitments.Collaborate with QA teams on building rigorous test plans to ensure desired outcomes Facilitate enhanced metrics and reporting to measure success and identify places for improvement. skills & experiences required. Bachelor's degree in Information System, Digital Operations, or similar discipline7+ years of digital consumer technology & product experience with minimum 5 years of experience working in retail or other similar consumer facing industryProven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities5+ years with Digital MarTech / CRM Systems (e.g., Salesforce) Strong functional knowledge of products in MarTech or AdTech space. Experience with one or more of the following platforms is strongly preferred – Campaign Management platforms, CRM systems, Customer Data Platforms (CDP), Data Management Platforms (DMPs), or Loyalty platforms Previous experience with Salesforce Marketing Cloud, Salesforce Service Cloud, Consumer Loyalty programs or a Customer Data Platform (CDP) (e.g. Acquia/AgileOne, RedPoint, ActionIQ, SessionM etc.) is preferred, with a demonstrated ability to understand and discuss technical concepts.A strong product mindset, passionate about building great products, innovation and solving complex customer problems; experience contributing to engineering discussions around technology decisions and strategy related to products.Proven record in building relationships and collaborating at all levels of the organization and able to facilitate working sessions with global and regional stakeholders If you're interested in this exciting opportunity, apply now to secure your application. For futher information, feel free to reach Eddie Wang at eddie.wang@randstad.com.hk or WhatsApp 62907292 for a confidential chat on this role or other opportunities.

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